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Norm Reeves Honda Superstore Cerritos
Cerritos, CA
10,188 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 10,188 reviews
Verified Customer
September 12, 2024
Fast and easy, honored AAA advertising, good people. Sales lady actually answered the phone on her personal phone and at her house at after 9:00pm. Sales lady actually answered the phone on her personal phone and at her house at after 9:00pm. More
by staytonpower
Employees Worked With
September 12, 2024
Very good service, good communication, efficient action. .The service staff knows customer needs and very polite. .The service staff knows customer needs and very polite. More
by lNorman Lu
Employees Worked With
September 12, 2024
I had attempted to contact someone from the department at least 7 times within a span of 2-3 months regarding my service claim and they would constantly tell me that a manager would get back to me but they n least 7 times within a span of 2-3 months regarding my service claim and they would constantly tell me that a manager would get back to me but they never did. Everytime I would call they would say the manager is not in but she will be back the next day. Service here is terrible, the manager needs to do a better job. More
by ty
September 12, 2024
Everyone was very helpful and eager to help me out. Ray was very open and willing to assist me with anything I needed at the time of purchase and even after purchasing the vehicle. Ray was very open and willing to assist me with anything I needed at the time of purchase and even after purchasing the vehicle. More
by preciadomiguel36
Employees Worked With
September 12, 2024
It was a very hot day on Labor Day when I went to get my new car, but regardless, the team was very receptive and attentive to us despite being so busy. Shout out to Emiliano and Mike Aguilar for making the new car, but regardless, the team was very receptive and attentive to us despite being so busy. Shout out to Emiliano and Mike Aguilar for making the process so smooth! Thank you! More
by rhm921
Employees Worked With
Emiliano Lopez, Michael Aguilar
September 12, 2024
Annoying attitude from the guy and never truly answered my question, just wanted to add some more stuff to my total. 3rd time I come and schedule my recall and I called ahead and said it was good and w my question, just wanted to add some more stuff to my total. 3rd time I come and schedule my recall and I called ahead and said it was good and when I get here they say they can’t do it and with attitude. Also I went in for a simple oil change and filter change and now my car is hesitant to start, truly my 2nd worst experience at a Honda is with you guys. More
by Martineztonyd24
September 12, 2024
Excellent Customer Service by Joseph Vargas! He is very professional and polite. Thank you very much. He is very professional and polite. Thank you very much. More
by areyes4582
Employees Worked With
