Norm Reeves Honda Superstore Cerritos

Quality service Excellent communication Reviews past car service history Friendly Knowledgeable Car is ready at time promised car service history Friendly Knowledgeable Car is ready at time promised More

The wait was horrible, I waited over 3 hours for an oil change ONLY, and that was only because they decided to check in with one of technicians to ask how much longer my car was going to take to be ready. change ONLY, and that was only because they decided to check in with one of technicians to ask how much longer my car was going to take to be ready. When I approached the technician, he went to go ask the guys working on my car and apparently they already had my car ready since I don’t know when and they just had me waiting. I understand they get busy, however they need to be more attentive to the customers. I also noticed a lot of staff in the auto shop just playing around and talking to each other which did not give a good impression. More

Took my car form service and they were Very attentive and fast drive is a little long but it’s fine and fast drive is a little long but it’s fine More

Norm Reeves Honda Superstore Cerritos is the best dealer. Already we bought 3 Honda cars Already we bought 3 Honda cars More

I HAD NADE AN APPOINTMENT JUST FOR TIRE ROTATION SINCE I HAD PURCHASED MY TIRES FROM YOUR ESTABLISHMENT. I HAD A 10;20AM APPOINTMENT AND ARRIVED A LITTLE EARLY. I WAITED FOR OVER THREE HOURS. I TRULY THOUG HAD PURCHASED MY TIRES FROM YOUR ESTABLISHMENT. I HAD A 10;20AM APPOINTMENT AND ARRIVED A LITTLE EARLY. I WAITED FOR OVER THREE HOURS. I TRULY THOUGHT IT WOULD HAVE BEEN MORE EXPEDITIOUS. AGAIN, I WAS WRONG. YOU DO HAVE ALOT OF PERSONNEL TO GREET YOU WHICH IS NICE, BUT THE TIME FOR SERVICE TURN AROUND WAS QUITE MORE THAN I ANTICIPATED. MAYBE IF I DIDN'T HAVE AN APPOINTMENT, I WOULDN'T HAVE HAD TO WIAT AS LONG FOR JUST A SIMPLE TIRE ROTATION. YIKES. MR. MICHAEL BARR MADE THE EXPERIENCE TOLERABLE. HE WAS VERY ACCOMMODATING AND SUPPORTIVE AND DID THE BEST HE COULD. HE SALVAGED WHAT MIGHT HAVE BEEN A TEETH GRINDING EPISODE. THANKS MIKE!!!!! More

This last appointment Reeves took care of me n managed to my oil change in 1 hour instead of 2 1/2 which was great n it like the way they send me pictures of my car illustrations n necessities thank you the my oil change in 1 hour instead of 2 1/2 which was great n it like the way they send me pictures of my car illustrations n necessities thank you the goal is continue the platform n growth at a customer n service writer understanding which levels the playing field n more customers More

Fantastic experience - Meysam is the best! Highly recommend this dealership as the purchasing process from the beginning to the end was excellent. Would buy here again for sure! Highly recommend this dealership as the purchasing process from the beginning to the end was excellent. Would buy here again for sure! More

Devon was fantastic and very helpful. He worked with us and it felt like I knew him for years. He worked with us and it felt like I knew him for years. More

Delivered a filthy car I bought parking sensors to be installed front and rear they only installed the rear sensors sating that the salesman made a mistake on what he promised o spoke to a costumer guy installed front and rear they only installed the rear sensors sating that the salesman made a mistake on what he promised o spoke to a costumer guy named Kevin he was supposed to call me back he did not this wa the fourth and the 2nd in a row from Norm Reeves 1st one in Irvine This was the worst experience I’ve ever had guying buying a car After I took possession of the vehicle from the dealership it was so dirty I had to take it and have it detailed so much for my new car experience More

Norm Reeve has been my only go to for my auto purchases since 2007. Thank you for your services. since 2007. Thank you for your services. More