Back

Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,332 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
Contact Dealership

18500 Studebaker Road

Cerritos, CA

90703

Directions

By Type

Showing 10,332 reviews

September 12, 2024

I had a wondeful experience and great time purchasing a car at this honda location. Great staff and very accommodating to clients. More

by dexlowdown1630
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the awesome review!

September 12, 2024

I have experienced great customer service from the service department, especially from Trevor Rodriguez. He takes the time to explain things and makes sure my car is running with no issues. Been comin More

by Erica Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez, Orange Team
Sep 13, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear you had a great experience, and we look forward to serving you again in the future!

September 12, 2024

The visit went really well. Got the car I needed at a solid rate. Would definitely recommend this dealer. More

by hugolopzmtg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We truly appreciate your positive feedback! It's wonderful to know we met your expectations, and we hope to assist you with all your future car needs.

September 12, 2024

Service representative was outrageous. He represented fluids was changed. He flatly represented wrong. The fluids was totally empty. Also car was ready to pick up and I signaled him . More

by Paul
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel.
Sep 13, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Paul, we are sorry to hear about your most recent service experience. Customer service is and has always been a key pillar of our offerings, and we are sorry to hear you felt improvement was needed. If you would like to discuss your experience in further detail, please contact me. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 12, 2024

Very helpful. Fast and efficient. I was able to go home in an hour. 🙏 I like it More

by khokon_atiqqq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hernandez
Sep 13, 2024 -

Norm Reeves Honda Superstore Cerritos responded

It's always great to learn about efficient service experiences like yours! Thanks!

September 12, 2024

I'm very happy with my service, other dealership don't do the job right. Thank you for keeping your high standards... More

by operalta777.op@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Cruz
Sep 13, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Happy to hear we've gone above and beyond to exceed your expectations. We look forward to assisting you again in the future!

September 12, 2024

Fast and easy, honored AAA advertising, good people. Sales lady actually answered the phone on her personal phone and at her house at after 9:00pm. More

by staytonpower
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're here to go the extra mile for customers like yourself! Thanks for repaying us with this awesome review!

September 12, 2024

Good attitude and polite employees. Always greeted kind and very much appreciated on the way my visit is excellent. More

by s_dromerozrs1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel in services
Sep 13, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to leave such a great review! We’re committed to providing top-notch service and appreciate your support.

September 12, 2024

Not impressed So if I have to just waste a few words here, that’s not a problem More

by k6fyw22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Sep 13, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We are sorry to hear you were not impressed. Our team would greatly appreciate additional detail as to where you felt improvements were needed. If you are willing to discuss, please contact me. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 12, 2024

Very good service, good communication, efficient action. .The service staff knows customer needs and very polite. More

by lNorman Lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate the kind words! Please come again!!

...
161
...