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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,333 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,333 reviews

September 11, 2024

Great customer service. Kim Kelly the best salesperson. Friendly staff this is my 3rd Honda with Kim Kelly she's the best of the BEST. I am super happy with financing the Pi More

by nicolebernice5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your excellent review! We’re always here to assist you, so feel free to come by anytime.

September 11, 2024

Between myself, family and friends - I've been a part of over 30x car transactions. This was my first Honda and it went very smooth from sales to finance. More

by ToTran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Pielea
Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the fantastic review! We're thrilled you had a great experience and look forward to welcoming you back soon.

September 11, 2024

My husband receives a free car wash with oil change with KIA. I was expecting one with Honda. More

by hectorygloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback and want to make sure you are satisfied. We hope to you trust us with your service again in the future!

September 11, 2024

Excellent service! I came late and they were about to closed but still accommodated me. More

by lenagagas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Bustamante
Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so glad you had a 5-star experience with us! Let us know how we can assist you on your next visit.

September 11, 2024

Best Filipina Sales Agent! !! Thanks to Christy Nuval’s efforts, I not only found exactly what I was looking for but also felt valued and well-supported throughout the process. More

by mercadokim00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Choi
Sep 12, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your stellar review! We’re glad you had a great experience, and we’d love to welcome you back anytime.

September 10, 2024

Javier is the best he always does right by us and has made me and my family loyal customers for many years. More

by gabesanchez2626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your review with us! We're glad to hear that Javier worked hard to make sure you had a great experience with us.

September 10, 2024

I went in for an oil change and they recommended that i get my fuel injectors cleaned because it t was needed. I declined and took it elsewhere. I paid to get it done elsewhere, just for the mechanic at th More

by samanthagarcia0417112
Recommend Dealer
No
Employees Worked With
Na
Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your feedback, Samantha. We regret to learn that your experience at our service center was anything less than great. We'd like to discuss your visit further- please contact us at a time that works best for you. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 10, 2024

the advisor are so professional & helpful, advices us what else we need and recommend the best possible good for the the car & show how to operate the some fixtures that we don't know yet,as per indicat More

by joiegbautista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your review with us! We're always thrilled to hear when our team goes above and beyond for our customers. Let us know the next time your car needs service!

September 10, 2024

Love this dealership! Everyone is so nice and welcoming. I feel like a valued customer and know my car is in good hands! More

by prado.brandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Cruz
Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your glowing review! We're glad to hear that our team took great care of you during your visit with us.

September 10, 2024

Fast service. Friendly service personnel. Coupons are a plus! Nice waiting areas for customers is also a plus. More

by stevesvegaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your review for our service center! We're here for you if there is anything else you need.

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