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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

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Reviews
Vehicles
4.6
8,300 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 8,300 reviews

October 17, 2023

Thank you for A very good job today I am very proud of the work you did More

by ronald.jordan96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Canales Team Leader
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Oct 17, 2023 -

Norm Reeves Honda Superstore Cerritos responded

You're very welcome! We're delighted to hear that you're proud of the work we did. If you ever have any more automotive needs or questions in the future, feel free to reach out. We're here to help. Thank you for choosing our dealership!

Helpful
October 17, 2023

I love you guys I come from Victorville California just to get my car service, do you know how many Honda dealership I pass to get to you guys that should tell you how your service department is , so once More

by deneenhedgemans1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're truly honored that you make the effort to come to our dealership for your car service, Deneen. Your loyalty and positive feedback mean the world to us, and we're committed to continuing to provide you with exceptional service. If you ever need anything or have any questions, please feel free to reach out. Safe travels, and thank you for choosing us!

Helpful
October 17, 2023

Best car buying experience I have ever experienced. I got the best deal for my price budget. More

by speedyusmc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Nguyen
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Oct 17, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're delighted to hear that you had the best car buying experience and found a great deal within your budget. If you have any more automotive needs in the future, feel free to reach out. We're here to assist you!

Helpful
October 16, 2023

I do like the services I received I will go back, will recommend it to my friends More

by Abed
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing our dealership for your automotive needs, and we appreciate your recommendation to your friends. We look forward to serving you again in the future.

Helpful
October 14, 2023

The dealer kept me informed of all the was happening while my car was being serviced More

by Dolores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mendoza
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Oct 16, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're pleased to know that you were well-informed throughout the servicing of your car. Communication is essential to us, and we aim to keep our customers updated on the progress of their service. Thank you for choosing us, and if you have any more needs or questions in the future, please feel free to reach out. We're here to assist you.

Helpful
October 14, 2023

The service people are very helpful and nice. The place is clean and the service was great. More

by barbie2frosty@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service advisor was Ruben Marquez
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Oct 16, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your kind words about our helpful and friendly service team. Maintaining a clean and welcoming environment for our customers is important to us, and we're delighted that you had a great experience with our service. Thank you for choosing us, and if you ever need assistance in the future, please don't hesitate to reach out. We're here to serve you.

Helpful
October 14, 2023

Great service. Not too long of a wait. Let me know other dealer didn’t upload the recall work that was completed. More

by michelle.gran22t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with them
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Oct 16, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with us. We're pleased to hear that you received great service with a reasonable wait time. Identifying and addressing recall work is crucial, and we appreciate your trust in our dealership to ensure your vehicle's safety and maintenance. If you have any more concerns or questions in the future, please feel free to reach out. We're here to assist you.

Helpful
October 14, 2023

Tia was professional and very informative he made our purchase quick and easy we would definitely return and purchase another car from Norm Reeves More

by Isabel Coronel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're delighted to hear that Tia provided you with a professional and informative car-buying experience. Making the purchase process quick and easy is one of our goals, and we appreciate your kind words. Thank you for choosing Norm Reeves, and we look forward to assisting you with any future car purchases. If you have any more questions or needs, please don't hesitate to reach out. Enjoy your new car!

Helpful
October 14, 2023

I was in and out with reasonable time with no appointment. I will definitely keep coming back to do my service here! Advisors were very sweet and informative! More

by stephy_0518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Salas
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Oct 16, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're delighted to hear that you had a prompt and pleasant service experience with us, even without an appointment. Our team is committed to providing excellent service, and we appreciate your loyalty. Thank you for choosing us, and we look forward to assisting you with your future service needs.

Helpful
October 14, 2023

Had the privilege of working with Albert. Awesome service and very helpful. Kept me updated as soon as car arrived since it was a reservation. More

by Jessie Martinez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're glad to hear that Albert provided you with awesome and helpful service. Keeping our customers updated and ensuring a smooth experience is a top priority for us, especially with reservations. Thank you for choosing us, and we appreciate your kind words. If you ever have more needs or questions in the future, please don't hesitate to reach out.

Helpful
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