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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.6
8,190 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 8,190 reviews

September 11, 2023

Pedro Serrano had great customer service really enjoyed my experience buying from honda highly recommended. More

by mari043091
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro serrano
Sep 12, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're delighted to hear that Pedro provided you with great customer service during your buying experience at Honda. Thank you for your recommendation, and if you ever have more questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new Honda!

September 11, 2023

Had a good experience during the routine maintenance on my 2023 CRV. The service adviser was able to check me in asap. Thank you! More

by TA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Pena
Sep 12, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback and are pleased to hear that you had a good experience with your routine maintenance for your 2023 CRV. If you have any further questions or need assistance in the future, don't hesitate to reach out. Thank you for choosing our dealership!

September 10, 2023

15 word minimum is far too much. Once again 15 word is far too much. More

by charles.t.kirk114
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Next
Sep 12, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Charles, thanks so much for this great rating!

September 10, 2023

I was very pleased with the service and the work done to my truck. It was very professional transaction. I would definitely go to Honda for more service on my future cars. More

by urcooljoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're glad you were pleased with the service on your truck at Honda. Your satisfaction is important to us, and we're here for any future service needs or questions you may have. Thank you for choosing Honda!

September 10, 2023

Sales people were more knowledgeable about their cars than another dealer I visited. Finance people weren’t too bad in terms of pushing other stuff that they do. Main thing was they had the vehicle I wan More

by shera3947
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're pleased to hear that our sales team's knowledge and our inventory met your needs. If you have any further questions or require assistance in the future, don't hesitate to reach out. Thank you for choosing us!

September 09, 2023

A wonderful experience, from the customer service to the relaxing environment. As a first time customer, it could’ve have gone any better. More

by godinezjoseph
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2023

Mr. Hossain Ahamed has been very helpful. Very satisfied with his service. He is very informative, courteous and punctual. More

by Samirafrin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're delighted to hear that Mr. Hossain Ahamed provided you with helpful and satisfying service during your visit. We take pride in having informative, courteous, and punctual team members, and your positive feedback is greatly appreciated. If you have any more questions or need assistance in the future, please feel free to reach out. Thank you for choosing our dealership!

September 09, 2023

Great variety and availability of new and used vehicles. Great location to explore your options. More

by Polettt_
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled to hear that you found our dealership to have a great variety and availability of both new and used vehicles. Providing our customers with a wide range of options is important to us, and we're glad you had a positive experience exploring what we have to offer.

September 08, 2023

Great dealership that cares about the customer. Anthony Ortiz was a great service person. He was positive and to the point on needed services. He kept me informed through the whole service process More

by madonna.gage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz 5 stars
Sep 12, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words about Anthony Ortiz and our dealership's customer care. We appreciate your feedback and look forward to assisting you with any future service needs. See you next time, and safe travels!

September 08, 2023

He is very kind,support, well informed,helpful,good person.thank you for helping.good More

by bahar.gulcubuk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ugur sisman
Sep 12, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for recognizing our team member's kindness, support, and knowledge. We're delighted to have been of assistance. If you have any more questions or need further help, don't hesitate to reach out. We're here for you!

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