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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,351 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,351 reviews

September 03, 2024

Lest stressful experience I've had at a dealership and I'm 66 years old. So I've bought a few cars and never look forward too dealing with car salesperson. More

by narcisoarocho
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Atienzo
Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your wonderful feedback! We're here for you, and we hope to assist you with any future needs.

September 02, 2024

While Darrell was great Robert in finance wasn’t when I wasn’t buying any of his extra products. He had a bad attitude and rush to get me out, but at the same time didn’t verify the information and had wro More

by terryleeatkinsonzq1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert in Finance
Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hi, Terrylee. We're sorry to hear about your recent experience with us and would like the opportunity to learn more about it. Please contact us at your earliest convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 02, 2024

Brought car for regular maintenance still under warranty after service was performed drove away with a noise on front end of wheels. Not happy I have to make time to bring it in AGAIN. More

by onbookbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ruben Marquez
Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We understand your frustrations and would like the opportunity to discuss your recent service visit further. Please contact us at a time that works for you. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 02, 2024

Avery and George were great! Straight to the point, very helpful and understanding. Everything went smoothly More

by Gus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avery , George
Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so glad you had a 5-star experience thanks to Avery and George! Please visit us again or let us know how we can assist you in the future.

September 02, 2024

They give very clear information, everyone there has a good attitude and pay great attention to customer's concerns More

by Sagrario
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your feedback and the 5-star rating! We're here to help whenever you need us, so feel free to visit or reach out.

September 02, 2024

I’ve purchased 2 vehicles from Norm Reeves at Cerritos Auto Square, the experience is always excellent. My sales rep,Andrew, was very helpful and patient. The sales manager AJ was very informative. And th More

by lopez.a.phoenix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Zamudio, Alex Atienzo
Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled to receive your 5-star review! We're also glad to hear how much AJ helped you out during your visit. Please don't hesitate to contact us or stop by if you need anything in the future.

September 02, 2024

Honda the most willing to work with you auto dealer in Southern California where you can find the best drals. More

by Fred Falcon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Funes
Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5-star review! We're so glad you had a great experience and look forward to serving you again soon.

September 02, 2024

Very professional sales team, good financial options, car is great, was hard to find model, and I can confidently recommend this dealership More

by mcintyrere
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George in finance, Stanley Han
Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the amazing review! We’re thrilled you had a 5-star experience and hope to see you again soon.

September 02, 2024

Great service very helpful and knowledgeable about everything Honda even connecting CarPlay. Would give %1000 More

by marcusnelson51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micheal choi
Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing us and leaving such a fantastic review! We're here whenever you need us, so don't be a stranger.

September 02, 2024

Great customer service Albert Rosales is the best! ! Loving my New car thank you Albert More

by romero.franco87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your 5-star rating and kind words! Let us know if there’s anything else we can do for you in the future.

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