Norm Reeves Honda Superstore Cerritos

Leo was very friendly and communicative, made my experience easy. Also he had my car real fast, en lo menos que canta un Gallo. experience easy. Also he had my car real fast, en lo menos que canta un Gallo. More

The transaction went smooth and the Salesperson helped me for looking for my car in the dealership! for looking for my car in the dealership! More

I still have the problem with my car and I haven't gotten a response after texting and emailing Jonathan a response after texting and emailing Jonathan More

The service agents were excellent. Michael helped me with my car. He went far and beyond to make sure everything was OK…. But the Customer Service , the guys that are sending out in fr Michael helped me with my car. He went far and beyond to make sure everything was OK…. But the Customer Service , the guys that are sending out in front that you approach first when you check in, they are very unprofessional. They’re on their phones. They’re talking they’re laughing. They’re not paying attention to the customers. That is a very poor rating for me…. More

Easy to make appointment, pretty fast service, didn’t push things not needed, only did what was recommended push things not needed, only did what was recommended More

This dealership was very professional and knowledgeable that made my boyfriend and I get the right car for us! that made my boyfriend and I get the right car for us! More

Buying a car can be nerve-wracking, but they made it easy and comfortable, addressing all my questions. Their friendly, lighthearted approach set them apart from other places that often feel dry and uncomfor and comfortable, addressing all my questions. Their friendly, lighthearted approach set them apart from other places that often feel dry and uncomfortable. More

I have been taking my Hondas here for 20 years and this last couple visits have left me disappointed with the service. This is the second time I've left with my undercarriage flapping, not connected. I c last couple visits have left me disappointed with the service. This is the second time I've left with my undercarriage flapping, not connected. I come in with it connected just fine. I've had to have someone outside of honda reattach it. I would imagine if it was broken, my service advisor would tell me. I've also had to take my car in for the recalled ac condenser twice since it's been replaced. I am being asked to pay 2500 for an evaporator that both times the service advisors have told me they are connected and made of the same material as the recalled part, Honda knows, but won't cover it. Service advisor was kind enough, so this is not about him. I was looking at new cars, and after 20 years of Honda, (all from Norm Reeves) I am thinking of a different dealerships. More

Jojo Bayas sales consultant has been very helpful. We had a good experience buying our car. We had a good experience buying our car. More

What can I say other than they’re likable easy people to work with and I’ll be back when I get my next SUV work with and I’ll be back when I get my next SUV More