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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,188 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,188 reviews

July 31, 2024

Everyone is always friendly and service is always great. Thank you for the awesome customer service More

by araujonancyy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
Aug 01, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the excellent rating! We're always here for you, so don't hesitate to stop by or contact us.

July 31, 2024

Went above and beyond to serve us with the best customer service. My issue was totally resolved in a timely manner. Thank you so much! More

by francess36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Raygoza
Aug 01, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your review! We're always happy to hear about customer wins like yours. If there is anything else you need, just reach out!

July 31, 2024

I love this dealership. Everyone was so helpful. They explained and broke down everything I didn’t understand. Great customer service. They made me feel important and got m More

by ruiz.jacobs11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kinds words! We're glad to know that our team made sure you got what you needed during your visit. We hope to work with you again soon!

July 31, 2024

My car had grease all over the floor mat on the driver’s side. I informed the service center but never reached out. Obviously, no protective cover was applied during the service. More

by Rodelrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dep
Aug 01, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hello, we are sorry to hear of the inconvenience during your visit, and we appreciate you taking the time to provide feedback. Please give us a call if you would like to discuss it further. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

July 31, 2024

Excellent customer service. Wait time wasn't as long as I thought it would be. More

by deniseervin112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Ortega
Aug 01, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review made our day! Please let us know if there's anything else we can assist you with.

July 31, 2024

He is such a wonderful person. Very helpful all the time. Very grateful for him. AJ and him are a wonderful team together. I am so comfortable with him. Thank you for your patience More

by Girls car 123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for kind words! We're always happy to hear when our team gives 5-star service. Let us know if there is anything else you need!

July 31, 2024

Great service! Honest, Fast, friendly, will go to great lengths to get you what you want. Look for Christy every time. More

by Rmcnvet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your excellent review! Let us know what else we can do to make your next visit a 5-star experience!

July 30, 2024

I recently had the pleasure of purchasing the 2024 Prologure, and my experience was exceptional, thanks to Samantha Alejo. From the moment I walked into the store, Samantha’s expertise and friendly de More

by Johnny Nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this review! We're always happy to hear about stories like yours, and we're thrilled to know Samantha made sure you got the help you needed. Enjoy your next drive in your Prologue!

July 30, 2024

Buena atención y servicio al cliente nos ayudó el vendedor a encontrar el vehículo que Adacto a nuestras posibilidades More

by temmici1978
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback! We are here for you if you need any further assistance.

July 30, 2024

Great service and great deal from Michael Villanueva! Will definitely return to see him for another Honda. More

by Cecijay14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving your review! We're glad to know that Michael made sure you got what you needed during your visit. We look forward to working together again!

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