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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
11,559 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,559 reviews

October 22, 2024

2nd time taking my car for service and they have been great, I will hope they keep being like that. More

by air-unique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael my salesperson it’s great.
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Oct 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your loyalty, air-unique! Thanks for returning to get your Honda serviced, and we will pass on your compliments to Michael. See you at your next appointment!

October 22, 2024

The sales manager Christy and Finance Manager was very helpful getting me a brand new car.They work very hard getting me approve would definitely go back More

by Sokhon.k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We wish you the very best of luck with your new Honda, Sokhon.k! We're glad to hear that both Christy and our finance manager had your back when getting you behind the wheel. Thanks for stopping by, and we hope to see you at a future service appointment!

October 22, 2024

I love this dealer ship, every time i come here the people are friendly and i get my car back in a reasonable amount of time. More

by j3r3myh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
robert gonzalez
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Oct 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

What a nice review, j3r3myh! We appreciate you returning for another service visit for your Honda and that you found everyone friendly and efficient. Please let us know what else we can for you in the future. Thank you!

October 22, 2024

I wish the store has car cash as it used to have. Hope it will be taken positive way More

by Whitefeather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate the feedback, Whitefeather, and will keep it in mind. Thank you for stopping by for service for your Honda, and we hope to provide you with a five-star experience next time you're here.

October 22, 2024

Great service from Mike! He’s a great person to help out with servicing your car and very communicative More

by a.gomez1822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Oct 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so pleased to receive your 5-star rating! We hope to serve you again in the future.

October 22, 2024

Prompt service online making appointment. In person, courteous & attentive service. Always a pleasure to do business. More

by llirios1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled with your positive review! We’re here for you anytime, feel free to visit again.

October 22, 2024

Personnel need to be more friendly and the time for the service was too long More

by natoserrano955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department
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Oct 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We understand that your time is valuable and apologize for the wait. Please contact us so that we can learn more about your recent visit. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 22, 2024

Quick finish time as well as great customer service. I recommend Joseph, he's an awesome service representative. More

by rdcharles2864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the excellent feedback! We’re always ready to assist you with your future needs.

October 22, 2024

Nice. Fast. Great service. Happy. I dont have 15 words to write please lower the number More

by candicequenjai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grorge
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Oct 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review is much appreciated! We’re here whenever you need us.

October 22, 2024

I took my car for service and they left it worse, obviously I got angry and Joseph treated me very badly, he offended me. The service manager helped me but I really won't go to this dealer again. More

by Joseph Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph from service
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Oct 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for leaving your feedback, Joseph. We aim for excellent service every time and we are sorry to hear you experienced anything less. At a time that works for you, please get in touch with us so we can learn about your visit. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

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