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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,150 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,150 reviews

April 05, 2024

Very pleasant dealership all employees very friendly and polite. Sales manager Allen was very helpful! I would recommend Norm Reeves Honda Cerritos More

by maxsando
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Nouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with us and Allen. We appreciate your recommendation and look forward to serving you again in the future.

April 05, 2024

Attentive, respectful, efficient, great customer service. Robert made the day run smoothly, communicated what he needed to and got back to me in a timely manner. More

by alan_castro21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
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Apr 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear that Robert provided you with a seamless experience. We appreciate your feedback and look forward to serving you again in the future.

April 05, 2024

Sales rep was horrible, sales manager too, will never come back!! Horrible customer service and the experience was not pleasant More

by Anahi Manzo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Abolssedgh
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Anahi, we are sorry to hear that you had a negative experience. and would like to speak with you to learn more. Please reach out to us when it is convenient. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

Apr 08, 2024 -

Anahi Manzo responded

No thank you

April 05, 2024

Norm Reeves Honda employees were really polite and nice. Had a great time buying a car. More

by rickyhernandez1999jr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neal Abolssedgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at Norm Reeves Honda. If you ever need anything else, don't hesitate to reach out. Safe travels in your new car!

April 05, 2024

My service advisor Thanh S. was very informative as I was waiting and I feel he’s always looking out for my interest to help me out with my car to let me know what I need what I More

by chksil.1928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Thanh S
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Apr 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words! We're thrilled to hear that Thanh provided informative and attentive service during your visit. Our team is committed to ensuring your car needs are met with care and courtesy. Looking forward to assisting you again in the future!

April 05, 2024

Professional. Get the work done. I was satisfied with the service provided. Will definitely use their service again. More

by Jwchow3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Barr
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Apr 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing our dealership! We're delighted to hear you were satisfied with our service and look forward to assisting you again in the future.

April 05, 2024

Organized and clean dealership. Bathrooms were clean, there were enough snacks to purchase. Workers were warm welcoming. Got assisted in a neatly and timely manner. More

by jhr27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
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Apr 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We strive to provide a pleasant and efficient experience for all our customers. We appreciate your feedback and look forward to serving you again in the future.

April 05, 2024

Sebastian was a pleasure to work with. He was quick to answer all our questions and always happy to help us. Sebastian went above and beyond for our experience. More

by andresduarte60
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sebastian Padilla
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Apr 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that Sebastian provided you with exceptional service. We'll be sure to pass along your praise to him. We appreciate your business and look forward to serving you again in the future!

April 05, 2024

Thank You Mr Ty Trieei he is very nice with customer and service is very good More

by thaile1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We strive to provide excellent service to all our customers, and we're delighted to hear about your positive experience with Mr. Ty. We look forward to serving you again in the future.

April 05, 2024

Excellent services and quick , people are so friendly and help you to do yuo paperwork easily, thanks . More

by prisi935
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Shahnawaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with our team. Your satisfaction is our priority, and we appreciate your feedback!

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