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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,174 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,174 reviews

March 08, 2025

It was very good experience, nice people the service is good and fast. The waiting area is large enough. More

by v3rcom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for trusting us with your Honda’s care! We’re committed to earning your loyalty through consistent, reliable service with a staff that wants you to be happy. We’ll see you next time you’re due for maintenance!

March 08, 2025

kind, gentle, helped me at all times, honest at all times It was a good service More

by Matiasjose2010
Recommend Dealer
Yes
Employees Worked With
Javier Peña
Mar 10, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your feedback, Jose! We’re glad we could make your service experience helpful and transparent. We look forward to helping you with all your future maintenance needs for your Honda!

March 08, 2025

This dealership makes their customers feel so comfortable leaving there car in very good hands. More

by JZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Romero
Mar 10, 2025 -

Norm Reeves Honda Superstore Cerritos responded

That's so nice to hear! We aim to make everyone who enters our doors to feel comfortable and reassured when leaving their cars for service. Thanks for letting us know, and remember to check out our service specials before you stop by!

March 07, 2025

They Will make you feel that your car will be in good hands and fast service More

by jimerlara1810
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service
Mar 10, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your review, Lara! Nothing makes us happier than ensuring our customers leave with a smile. We’re always here to help keep your vehicle running smoothly! If any issues arise with your car, we're here to support you.

March 07, 2025

Painless, quick, easy and accommodating This is the second time I get a car in this location, my family has gotten two vehicles from there as well and there is a reason we keep going back throughout th More

by erica12065
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susanna Yim
Mar 07, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda lease, Erica! We welcome you back for your second visit and appreciate the positive feedback about our dealership. We also are grateful to your family for giving us your business in the past. When you're ready for a service appointment, you can easily make it online. Thank you!

March 07, 2025

Everything was done in a professional and courteous manner. Julie Canales was very helpful throughout the whole process. She informed me of the process that was going to be used to fix my car, and she More

by sebas2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Canales
Mar 07, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Julie will be thrilled to see her work noticed by great customers like you! We're happy that your Honda service visit went so well and look forward to working with you again. If you need to make an appointment for a future visit, you can book it online. Thank you!

March 07, 2025

When I entered the dealership I was greeted by a friendly salesmen. I asked to look at a specific vehicle. At no time was I pressured. I came back the next day to check it out again and set up a time to purc More

by john.flores
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new-to-you Chevy, John! We're so excited to hear that you and your wife had a very satisfying and relaxed experience in buying it. It sounds like it went pretty fast, too. Now you can come back and tell us of all the adventures you embarked upon next time you visit. Thanks so much!

March 07, 2025

The experience at Norm Reeves Honda was fantastic. Julie Canales was a dream to work with and is always very professional. More

by letiabrego7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Canales
Mar 07, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Your loyalty means a lot to us, and we welcome you to come back at any time! We think Julie does a fantastic job and feel free to request her for a future appointment. If you need anything else, you know where to find us. Thank you!

March 06, 2025

Very helpful ! All staff is really friendly and salesmen make sure you get exactly what you want at a good deal ! More

by guzman16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Galeana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda! We're so excited to read that you bought your car at a satisfying price. That's great to hear! If you need any accessories to go along with our new ride, please let us know. Thanks so much!

March 06, 2025

After I declined the services that they recommended which was about 4 thousand dollars the service advisors attitude changed quickly. He turned cold and not very enthusiastic and willing to help me felt like More

by robertonajera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not want to burn this employee
Mar 06, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're disappointed that your service visit for your Honda was dissatisfying to you, Roberto. We will address this matter with our service team to ensure that customers like you can enjoy five-star experiences. Thanks so much, and we hope you will consider returning to our dealership in the future.

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