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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
11,239 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,239 reviews

June 04, 2024

The customer service is really good, it was fast and very accurate.Honda is the best🥰 More

by bgaj123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear you had a great experience and appreciate your support for Honda.

June 03, 2024

Buying a vehicle can be a very stressful event and over the course of the last few weeks, we found that not all car dealerships are the created equal. My wife and I walked away from several dealerships af More

by Jerry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Balint, Ramzi Maymoun
Jun 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing Norm Reeves Honda, we're thrilled to hear about your positive experience with Susanna, Peter, and Ramzi! We pride ourselves on transparency and exceptional customer service. We appreciate your business and hope to serve you again in the future.

June 03, 2024

Once again I thank you Susanna! Making everything simple and easy to buy a car. She hears you and gets what you want and gets you the best deal possible! She’s straight up with you More

by Saaida
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Susanna provided you with an exceptional car-buying experience. We appreciate your business and look forward to assisting you again in the future!

June 03, 2024

Great salesman in Darrell Pork,super dealership with a great sales team.I’ll buy again. More

by gilbertroman3795
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Darrell and our sales team. We look forward to serving you again in the future!

June 03, 2024

Excellent services for an automobile. I have been a Honda customer since I was in the Philippines. All our cars back home are Honda. Although there was one incident last year that after t More

by drmcanernwwert21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kash Varzandeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your loyalty to Honda and for bringing this to our attention. We sincerely apologize for the inconvenience caused by the oil gasket issue and appreciate your feedback. We're committed to ensuring such incidents don't recur.

June 03, 2024

Excellent customer service from Anthony in the service department; exceeded my expectations on every detail! More

by ruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jun 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your loyalty to Honda and for bringing this to our attention. We sincerely apologize for the inconvenience caused by the oil gasket issue and appreciate your feedback. We're committed to ensuring such incidents don't recur.

June 02, 2024

Ignacio Padilla is a professional seller he have a good personality good communication He looks for solutions, no problems More

by americnchoicest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ignacio Padilla
Jun 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words, Ignacio! We strive to provide excellent service and solutions for our customers. We're delighted to hear about your positive experience with us.

June 02, 2024

I took my car in to get an airbag recall done instead they returned it with my dash board cracked and missing pieces over the ac vent. Have tried communicating with manager and keep being told they would More

by Aisandov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Arteaga
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We apologize for any inconvenience caused. Please reach out to us so we can address this matter promptly. Your satisfaction is our priority. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

June 02, 2024

Darrell Pork sold my husband his car. The experience was quick and easy! We had such a good experience that we came back a few months later and night my car from Darrell as well! Mann More

by socaltresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Nguyen was also a tremendous help in recommending Darrell Pork and Manny in the service department to us.
Jun 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Darrell and Manny provided you with excellent service. We look forward to serving you again in the future.

June 02, 2024

Very friendly and very helpful, great attitude along with a fun atmosphere definitely will recommend Cerritos Honda along with it's helpful sales people. More

by Javier Alonso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Serrano
Jun 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the glowing review! We're delighted to hear you had such a positive experience with us. We appreciate your recommendation and look forward to assisting you again in the future.

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