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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,182 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,182 reviews

March 02, 2025

I always get the attention that I need. Great customer service. Have great bunch people More

by ortizpauleteklav04162
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neal Abolssedgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Your loyalty keeps us going, Paul! Congratulations on your new-to-you Honda, and we hope to serve you for many more years and miles to come. If you need a maintenance task done quickly, you can walk in for Express Service without an appointment. Thanks so much!

March 02, 2025

The staff are welcoming & accomodating, place is clean. Lots of vehicles to choose from. Pleasant experience for us.. More

by elapakil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Garduno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda! It sounds like you had a satisfying visit with our friendly staff and and clean facility. We're glad that you were happy, but we want to give you a five-star experience. What can we do better? Please let us know. Thanks so much!

March 02, 2025

Roberto was great, knowledgeable and worked on getting us the deal we wanted. We left very happy! More

by marilugo01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Best of luck with your new-to-you Honda, Marilu! That's our goal--that every customer leaves happy, and we're pleased that we could achieve this goal. We will let Roberto know about your satisfaction. When you're ready for your first service visit, you can conveniently book your appointment online. Thank you!

March 02, 2025

Great dealership to buy a car. Friendly customer services and also satisfied with my purchases. More

by benorma2425
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Davalos
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Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We wish you lots of good luck with your new Honda, Norma! We pride ourselves on quality service to go along with our selection. When you stop in next time, you can let us know how you like it and if you found a name for your car. Thanks so much!

March 02, 2025

Very straightforward and quick. She was bery polite and good energy. Would buy from her again More

by cyvin1525
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda! Christy is getting a lot of love today, and she deserves it with all the hard work she accomplishes. Thanks for sharing your experience, and we hope to see you at your first service visit!

March 01, 2025

Michael is a fabulous salesman. The salesman stereotype of being push and making you feel pressured or lied to after you leave is not found in Michael. He is understanding and wants More

by E_santoni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

What a fantastic review! Congratulations on your new Honda, and we're so happy that Michael could prepare you for the buying process. If you need accessories, we can help you out with those as well. Thanks so much!

March 01, 2025

Great experience! Michael Villanueva was knowledgeable and even more helpful. Definitely returning for my next Car! More

by JonLope
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda, Jon! This must be Michael's lucky day--he's getting some awesome feedback. We appreciate you putting your trust in him, and we'll be more than happy to help you again. Thanks so much!

March 01, 2025

Very busy, well staffed, met estimated times of service. Note I did not have an appointment. Service item missed, I figured it out later when Re read manual at home, no big issue. More

by Pielot1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you bringing the missing service item for your Honda to our attention! We're happy that you had a good visit, and if you'd like to have the one issue addressed, please let us know. Thank you, and we hope to see you again!

March 01, 2025

I've had my '24 Accord Hybrid servced twice at this dealership. The service dept. has impressed me both times. Very customer focused and they get things done timely and as promised. More

by jcsaavedra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone in the service dept.
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Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

If we can wow a customer, it's a very good day! We're so excited to read that your service experiences with your 2024 Honda Accord Hybrid have been so successful. If you need a quick appointment for a maintenance task, we have Express Service to serve you better. Thank you!

March 01, 2025

Great work. Julie is great. .well informed and good advice from her. I trust her judgement and knowledge More

by roserivas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
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Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

It's important to have a service representative that you can trust, Rose. We're so excited that Julie can perform that role. If you'd like to request her for future appointments, please let us know. Thank you!

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