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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,185 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,185 reviews

March 01, 2025

Very busy, well staffed, met estimated times of service. Note I did not have an appointment. Service item missed, I figured it out later when Re read manual at home, no big issue. More

by Pielot1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you bringing the missing service item for your Honda to our attention! We're happy that you had a good visit, and if you'd like to have the one issue addressed, please let us know. Thank you, and we hope to see you again!

March 01, 2025

Michael is a fabulous salesman. The salesman stereotype of being push and making you feel pressured or lied to after you leave is not found in Michael. He is understanding and wants More

by E_santoni
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Michael Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

What a fantastic review! Congratulations on your new Honda, and we're so happy that Michael could prepare you for the buying process. If you need accessories, we can help you out with those as well. Thanks so much!

March 01, 2025

Great experience! Michael Villanueva was knowledgeable and even more helpful. Definitely returning for my next Car! More

by JonLope
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda, Jon! This must be Michael's lucky day--he's getting some awesome feedback. We appreciate you putting your trust in him, and we'll be more than happy to help you again. Thanks so much!

February 28, 2025

Excellent communication,ontime service and delivery. Great coordination. Liked the way he is explained the process. More

by arbabu89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Ortega
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Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Sounds like every box was checked off for a quality Honda service visit! We're glad that our team hit the mark for service. To make your next visit even better, you can take advantage of our service specials. Thanks so much!

February 28, 2025

The team at Norm Reeves Honda go out of their way to make sure that their customers are taken care of. They are very knowledgeable, not only in their cars, but cars in general and their prices are reasonable More

by Joey.Ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh S.
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Feb 28, 2025 -

Norm Reeves Honda Superstore Cerritos responded

That sounds like a satisfying service visit for your Honda, Joey! We love to hear this feedback and that you felt that our service technicians were well-versed in more than just Honda. Thanks for coming by! If you want an even better price for service, check out our service specials before you come in next time.

February 28, 2025

Chandika great sales person I got a CRV hybrid Sport Touring, nd very happy with the car. His knowledge was excellent nd persuaded me to get the Sport Touring. I will be buy another CRV from him. C More

by dinosri
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We wish you the best of luck with your new Honda CR-V Hybrid! We're happy to hear that Chandika could give you all the information that you needed. If you have any questions about your new car or owning a hybrid, please reach out to us. Thanks so much, and we'll pass on the compliments to Chandika. Thank you!

February 28, 2025

Chandika was very friendly and efficient in delivering the expected service with great knowledge and kindness we are more than happy with his customer service. More

by Darshi
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda, Darshi! A good car-buying experience can be memorable and rewarding. We're delighted that Chandika could make that happen. Thanks so much, and we hope to see you at your first service appointment!

February 28, 2025

Ty Trieu was very helpful and worked well with me to come to a mutual price we agreed upon. He is a top salesman. More

by arajan93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We wish you many happy rides in your new Honda! It sounds like Ty provided the type of service that you deserved. Is there anything we could do better? If so, please feel free to pass your suggestions along. This will help us to provide you and other customers with five-star experiences. Thank you!

February 28, 2025

Ty Trieu is a sincere and likable person. He is the person I trust to get advice on buying a Honda here. More

by Tan Pham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Your support of our sales team means a lot to us, Tan! Congratulations on your new Honda, and we're pleased that Ty gave you a fantastic experience in buying a car. When you're ready for service, please give us a call or use our online service scheduler. Thank you!

February 28, 2025

My service advisor, Leon, was awesome. Also the mechanics and the manager were great. Very happy with the service. Thx. More

by Honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon
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Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Our service team works hard to satisfy our customers and make sure that your vehicle is in good shape! We appreciate the shout-out for Leon and welcome you back any time. Make sure that you take advantage of our service specials, too. Thank you!

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