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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.6
12,105 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 12,105 reviews

September 08, 2024

We have to pay some of the service that we thought it was included with the service we bought More

by nursee.noli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're glad to hear our service team took great care of your car. If you have any other questions, please reach out to us at your earliest convenience. Thank you!

September 08, 2024

This is the second car I have leased for your dealership. The sales people are very helpful and willing to work a deal with you. They are very friendly with alot of patients. I enjoyed my time there leasi More

by sleepinggjulie1901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Magana, Alex Atienzo
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback! If there is anything else you need in the future, reach out to us- we're here to help!

September 08, 2024

Hossain was great, very cooperative and willing to get me the best deal. Overall the experience went really well. More

by cristorey97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex in finance
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate the 5-star review! It was a pleasure serving you, and we look forward to your next visit.

September 08, 2024

Very welcoming. This dealership has very kind professional employees. Bonus:The restrooms were extremely clean which I deeply appreciate as I am someone who does not More

by kperk95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star rating made our day! We're here for you whenever you need us, so please drop by or reach out anytime.

September 07, 2024

I had a great service. My car was done on time and satisfied my needs. More

by thuongtran78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind 5-star review! We look forward to helping you again soon, whether it's for a new car or a service.

September 07, 2024

Cerritos Honda is an excellent place to buy a car. The service is excellent and the staff is outstanding. The agent I worked with was very knowledgeable and very helpful. That’s why I a returning cust More

by masuyama5@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Lujan
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're so happy to see your 5-star review! If you need anything in the future, we're just a call or visit away.

September 07, 2024

Good services with the service advisor appreciate the hard work she provided in the service thank you More

by c_17281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the glowing 5-star rating! We're glad we could assist you. Please don't hesitate to reach out or visit us again!

September 07, 2024

Jojo us the best of the agents helped me a lot and great experience I have with him as an agent. More

by yoselynorozco2728
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We truly appreciate your 5-star review! We're here for you anytime, so feel free to stop by or contact us with any questions.

September 07, 2024

My experience purchasing my vehicle here was top tier. This is my second time leasing my vehicle from Norm Reeves Honda Cerritos, and both of my experiences were excellent. This time I had the pleasure of More

by cgarnett88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Shahnawaz
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your 5-star rating! We're thrilled you had a great experience. Don't hesitate to visit us again or reach out if you need anything!

September 07, 2024

They were okay but we paid for Maintenance in advance and they still haven’t reimbursed us for the charge for differential fluids. I talked to Robert V and he was supposed to take care of it. Also, personn More

by March384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback and would like to talk more about your recent visit with us. Please contact us at your earliest convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

Sep 18, 2024 -

March384 responded

Hello Kevin, I am still waiting for a response. I called yesterday and no return call. I pulled out my contract and I guess I’ll have to make a trip to the dealership to get results. You may call me at 714)232-9034. Jan Wyman

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