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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,332 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,332 reviews

November 18, 2023

Norm Reeves Honda has the best service advisors. They are honest and very thorough. I am always pleased with their work and the mechanics as well. More

by larry.liber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 21, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear that you're pleased with our service advisors and mechanics. Your satisfaction is our priority, and we look forward to continuing to provide you with top-notch automotive service. Drive safely!

November 17, 2023

Norm Reeves gave us excellent service and very courteous. My granddaughter took the car in and no pressure on repairs.thank you More

by Edward Ceja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words, Norm! We're delighted to hear that you had an excellent experience with us. Your granddaughter's satisfaction is important to us, and we always aim for a pressure-free service. We appreciate your support!

November 17, 2023

Service representative and service technicians were great. But they neglected to clear the warning label about my tires so I had to come back again and have them clear that message. More

by Na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep and techs
November 17, 2023

It was not the first time I experienced bad customer service. Not really, Mr. Manny. I was actually waiting for Manny, and a young woman walked to the station in front of me. A gentleman (don't remember More

by gustavovillarreal27
Recommend Dealer
No
Employees Worked With
Manny
Nov 17, 2023 -

gustavovillarreal27 responded

This place has the worse customer service.

November 17, 2023

All right The experience was great, Alex was very helpful and he find the car we wanted. More

by Chuyito1ro
Recommend Dealer
Yes
Employees Worked With
Alex Atienzo
Nov 21, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're delighted to hear that you had a great experience with Alex and found the car you wanted. Thank you for choosing us, and we're here for any future automotive needs you may have. Drive safely!

November 17, 2023

Susanna help us alot thank you for having great people and friendly staff thank you so much More

by Osito0889
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to have Susanna on our team, and we're here to provide exceptional service to our valued customers. Drive safely!

November 17, 2023

Always do a great job. My sales provider was very helpful and kept me informed about my service More

by ayerogram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled to hear that you had a great experience with us! Our team is dedicated to providing excellent service, and we're here whenever you need assistance. Thank you for choosing us!

November 17, 2023

Real good salesperson very quick and honest with everything. Would recommend everyone to come with her More

by camarillo_mauri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear that you had a great experience with our salesperson. We appreciate your recommendation and look forward to serving you and your friends in the future.

November 17, 2023

I recently had the pleasure of working with Christina Nuval at Norm Reeves Honda. She impressed me with her knowledge of the vehicle that I wanted. I highly recommend Ms.Christina at Norm Reeves to a More

by Jon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience with Christina at Norm Reeves Honda. We take pride in our knowledgeable team, and we're glad you had a positive experience. Enjoy your new vehicle!

November 16, 2023

I love the location of the dealership. It’s right in my neighborhood. Very convenient More

by Gokazaki23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
Nov 17, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to be your neighborhood dealership, and we're here to provide you with top-notch service whenever you need us.

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