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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.6
12,218 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 12,218 reviews

September 10, 2024

Fast service. Friendly service personnel. Coupons are a plus! Nice waiting areas for customers is also a plus. More

by stevesvegaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your review for our service center! We're here for you if there is anything else you need.

September 10, 2024

Gracias por el servicio al señor Javier le agradezco po ser una persona onesta por respetar todo lo que le pedí estoy muy satisfecha con el trabajo que se le hizo a mi carro More

by victoriamerlia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your 5-star review and kind words for Javier! We are happy to learn that you were satisfied with your visit.

September 10, 2024

Love this dealership! Everyone is so nice and welcoming. I feel like a valued customer and know my car is in good hands! More

by prado.brandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Cruz
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Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your glowing review! We're glad to hear that our team took great care of you during your visit with us.

September 10, 2024

Bien no pusieron el sticker para mi siguiente cita no acomodan mi millaje .más o menos satisfecha More

by ADRIANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback with us. We hope to service you again in the future!

September 10, 2024

the advisor are so professional & helpful, advices us what else we need and recommend the best possible good for the the car & show how to operate the some fixtures that we don't know yet,as per indicat More

by joiegbautista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your review with us! We're always thrilled to hear when our team goes above and beyond for our customers. Let us know the next time your car needs service!

September 10, 2024

I went in for an oil change and they recommended that i get my fuel injectors cleaned because it t was needed. I declined and took it elsewhere. I paid to get it done elsewhere, just for the mechanic at th More

by samanthagarcia0417112
Recommend Dealer
No
Employees Worked With
Na
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Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your feedback, Samantha. We regret to learn that your experience at our service center was anything less than great. We'd like to discuss your visit further- please contact us at a time that works best for you. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 10, 2024

Javier is the best he always does right by us and has made me and my family loyal customers for many years. More

by gabesanchez2626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your review with us! We're glad to hear that Javier worked hard to make sure you had a great experience with us.

September 10, 2024

The best dealership in the world that’s true outstanding customer service I will recommend anybody to buy a car or the service go to Norm Honda superstore in Cerritos More

by yunikon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your excellent review! We're glad to hear that our team made sure you had a great time during your visit. Let us know if there is anything else you need!

September 10, 2024

Bad service. Julie did not update me on anything. Car made noise after my oil change More

by liliana.sanchez02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julie
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Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear about your recent experience at our service center. Please contact us at your earliest convenience so that we can learn more about your visit. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 10, 2024

Always help me when I take my car to the dealer so nice I have like 8 years going there for the change oil an brakes More

by omardjimrolasd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your 5-star rating! If there is anything else you need, just reach out- we're here for you!

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