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Norm Reeves Honda Superstore Cerritos
Cerritos, CA
12,105 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 12,105 reviews
September 01, 2024
Wait time was too long. After the Rep first checked me in and asked what the problem was. He said he would be right with me. I saw reps helping people behind me and they all After the Rep first checked me in and asked what the problem was. He said he would be right with me. I saw reps helping people behind me and they all went inside and they car driven in for repair. I was left standing outside for over 15 minutes before someone came back to help me. Then I was there for 5 hours. More
by ladyp1967
Verified CustomerEmployees Worked With
Service Dept
September 01, 2024
Good terrific. My experience was great. Happy with purchase. Would recommend to friends and family. My experience was great. Happy with purchase. Would recommend to friends and family. More
by jean2000
August 31, 2024
It was quick and painless but I did think it could be better organized. After checking in my vehicle kinda just walked around until I found someone to direct me to a mechanic. Then after I came to get my better organized. After checking in my vehicle kinda just walked around until I found someone to direct me to a mechanic. Then after I came to get my keys I just walked around until I found my mechanic. The mechanic himself was great just not a great to have a customer guessing where to find help. More
by JESSEPG5
Employees Worked With
Don't know
August 31, 2024
there really very good’s Service I like that thank you so much for this much for this More
by mdrasel0987rasel
Employees Worked With
August 31, 2024
Norm Reeves Honda made the stress of buying a new car very simple and efficient. They did try to upsell us to a bunch of things we didn’t need. They understood our needs and met our requirements and had very simple and efficient. They did try to upsell us to a bunch of things we didn’t need. They understood our needs and met our requirements and had an amazing attitude while doing it. More
by Michellemoreno96
August 31, 2024
Very good experience with this dealer especially the sales person Susanna Yim. She went out of way to answer all my questions at all hours of days and even weekends. She set everything up for a gr sales person Susanna Yim. She went out of way to answer all my questions at all hours of days and even weekends. She set everything up for a great experience even while she was on vacation and kept following up to see if I had any issues. More
by Ivy
Employees Worked With
Susanna Yim
August 31, 2024
Service from check in and communication was great by the advisor. Julie was very friendly and professional: advisor. Julie was very friendly and professional: More
by mchoi31
