Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,350 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
Contact Dealership
View Awards

18500 Studebaker Road

Cerritos, CA

90703

Directions

By Type

Showing 10,350 reviews

October 21, 2023

Excellent service, well customer met all my needs and made things happen. Will recommend them. More

by jeaneth_aguirre89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're pleased to know that our team provided you with excellent service and met all your needs effectively. Thank you for considering us for recommendations. If you have any more automotive needs or questions in the future, please don't hesitate to reach out. Your satisfaction is important to us.

October 21, 2023

I like this dealership. It’s close to where I live and very convenient. Good sales staff. More

by Adrian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Adrian, we appreciate this wonderful feedback and 5-star rating. Please reach out if we can assist you again!

October 20, 2023

Excellent job done on the car. Will use the Honda dealership Cerritos for the next Service. More

by gmaclin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
Report | Print
Oct 24, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're glad to hear that you were satisfied with the excellent job done on your car. We look forward to serving you again at the Honda dealership in Cerritos for your next service. If you have any more automotive needs or questions in the future, please don't hesitate to reach out. Thank you for choosing us!

October 20, 2023

Customer service was excellent Julie is an amazing customer representative always very knowledgeable and helpful More

by snelsontarver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie in service department
Report | Print
Oct 24, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're delighted to hear that Julie provided you with excellent customer service and that you found her to be knowledgeable and helpful. Your satisfaction is important to us, and we appreciate your feedback. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing us!

Oct 25, 2023 -

snelsontarver responded

Julie just keep up the great customer service very pleasurable to always work with you

Oct 25, 2023 -

snelsontarver responded

N/A

October 20, 2023

They had great customer service when I had my appointment. I was very satisfied afterwards. More

by roddyka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Report | Print
Oct 24, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're delighted to hear that you had a great customer service experience and left satisfied. Your satisfaction is our priority, and we're here for all your automotive needs in the future. Thank you for choosing us!

October 20, 2023

The sales manager Ray Sabor was great and provided a fast service. I was in and out within an hour or so. More

by Sergio Soriano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Sabor
Report | Print
Oct 20, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with Ray, our sales manager. We're thrilled to hear that you received fast and efficient service. If you ever have any more questions or need assistance in the future, don't hesitate to reach out. We appreciate your business and look forward to serving you again!

October 19, 2023

Value your people that put in the effort to be their best version every day. More

by Dave.L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Sales
Report | Print
Oct 20, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We absolutely value our dedicated team members who strive to be their best every day. Their hard work and commitment to providing exceptional service make our dealership what it is. Thank you for recognizing their efforts, and we will continue to support and encourage their continuous improvement. If you have any further feedback or suggestions, please feel free to share. Your input is important to us.

October 19, 2023

Megustanel servicio Les doi un 10 porsu servicio es bueno son amables Todos buen actitud More

by jacoberneds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback! We're glad to know that you are satisfied with our service and that our team is friendly and has a good attitude. We work hard to provide the best possible experience for our customers. If you have any questions or need anything else, please don't hesitate to contact us.

October 19, 2023

Very prompt, professional and thorough. We had a good experience. Will go back again for sure. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Oct 20, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your positive feedback! We're delighted to hear that you had a prompt, professional, and thorough experience with us. We look forward to serving you again in the future. Safe travels!

October 19, 2023

The actual service performed on my vehicle was top quality. The customer service was pretty nonchalant. And the time given as a completed time went over by 1 hour plus. Just acknowledgement that it wi More

by fkyle283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Pacheco
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ignacio Padilla
Report | Print
Oct 24, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're glad to hear that you were satisfied with the quality of service on your vehicle. However, we apologize for any inconvenience caused by the extended wait time and the customer service experience. Your feedback is valuable to us, and we will work to improve our communication and service efficiency. Thank you for bringing this to our attention, and we hope to serve you better in the future. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

1
...
366
367
368
...
1035