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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,303 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,306 reviews

October 01, 2022

I had a great buying experience. The salesman, Alexis Gomez, was a good listener and answered all my questions. Thank you for being so patient with me. I love my new Honda Accor More

by ginaflores71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Gomez
Oct 07, 2022 -

Norm Reeves Honda Superstore Cerritos responded

Congrats on your new Honda Accord, Gina! We appreciate the awesome feedback and 5-star rating and hope we can be of assistance to you again.

October 01, 2022

Salesman, Alexis Gomez, was excellent from having me taken care of from the beginning to the end of the transaction. I never had a better experience with being comfortable and welcomed. The transaction More

by tomychu30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Gomez, Robert Villareal
Oct 07, 2022 -

Norm Reeves Honda Superstore Cerritos responded

We love hearing from our customers about their car-buying experience! Thank you so much for sharing. Take care and enjoy!

Oct 12, 2022 -

tomychu30 responded

You’re welcome. Thank you.

October 01, 2022

After only visiting 2 previous dealerships we were disappointed with the prices & markups. I went in quickly just to look at the prices and markup to quickly walk out and head to the next… I didn’t ev More

by Ruby Vazquez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Gomez
Oct 07, 2022 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda, Sport, Ruby! It's amazing to hear that you had a wonderful car-buying experience with our team. Thanks so much for stopping by, and we hope you have a blast with your new ride!

September 29, 2022

Jerry was attentive and accommodating to my needs as a first time buyer and made me feel comfortable about the process. More

by Paigechatmon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Norm Reeves Honda Superstore Cerritos responded

Hi Paige, congratulations on your first car-buying experience with us at Norm Reeves Honda Cerritos. Our team was honored to work with you. If you require any additional assistance, please reach out to us at any time. Take care and enjoy!

September 28, 2022

This is our second car with Michael Hua. Very easy and fast transaction. Thank-you Michael Hua More

by Kim Le
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hua
Sep 28, 2022 -

Norm Reeves Honda Superstore Cerritos responded

You're very welcome! We're so happy we could be of service and provide another easy and fast experience. Take care and we will see you next time!

September 27, 2022

Very efficient, kind, and Knowledgeable! Chandika my salesman is a wonderful man with a warm heart and really helped my husband Shane and I. We truly had a wonderful experience! Thank you More

by Kristy Cimino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Saboor
Sep 28, 2022 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for reviewing us and giving us a 5-star rating, Kristy and Shane. We're pleased to learn that our team continues to be wonderful at what they do! Congrats and enjoy your new ride.

September 26, 2022

Susanna Yim is hardworking, diligent, friendly, and works to find the right car for her client. she’s outstanding and i was happy to have her help me find my car. More

by maria g
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Norm Reeves Honda Superstore Cerritos responded

Maria, we're happy you found our staff to be so supportive during your experience here at Norm Reeves Honda Cerritos. We are always more than happy to assist you if anything else comes up. Take care and enjoy your new car!

September 24, 2022

I had deposited $1500 for a Accord approx. 2 weeks ago . I heard it's in Calif , but still not arrived at your dealer yet ? How much longer should I wait for ? Doesn't make sense when it took More

by ttpham02
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
It was a saleswoman
Sep 26, 2022 -

Norm Reeves Honda Superstore Cerritos responded

Hello, thank you for bringing this to out attention. We have reached out to you so we can discuss this situation and address your concerns. We look forward to speaking with you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

September 23, 2022

Chandika De Silva is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service an More

by Sivanoli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Norm Reeves Honda Superstore Cerritos responded

We are very happy to hear that Chandika was able to work with you and go above and beyond to ensure that all your needs were met. Congrats on the new ride, we look forward to working with you again someday!

September 23, 2022

I was in the market for a Honda Accord Hybrid and calling around. I was getting salespeople who were talking vaguely about markups of up to $9K etc. As soon as I talked to Susanna. I got the straight deal a More

by Aki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Norm Reeves Honda Superstore Cerritos responded

It's amazing to hear that you had a wonderful car-buying experience with Susanna. Thanks so much for stopping by, and we hope you have a blast with your new ride!

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