Norm Reeves Honda Superstore Cerritos

I had a bad experience at this dealership 2 years ago with the finance department but not the Salesperson Jose Bolivar so I decided to give them a second chance, worst decision ever. The Salesperson Kelv with the finance department but not the Salesperson Jose Bolivar so I decided to give them a second chance, worst decision ever. The Salesperson Kelvin was completely unexperienced, didn't know the information and told us the internet specials were no longer good and avoid going over that information. We had done our homework and requested to speak to his manager which corrected him and told him he should honor the pricing online. He then tries to provide us with a trade-in deal for a car we saw that we could potentially lease but every time he will go to the finance guys will come back with deals we weren't interested or requested. He even told us that we could go to another dealer, no customer service at all, he had no desire to do business with us and then at the end the Finance person Ryan Dinh didn't care about our business either. The worst customer service, this dealer post deals online only to attract people and they won't honor and when you are there they want to sell you deals that are higher in price. They don't know how to explain their fees and they are very dishonest. Never coming back to this place! Horrible sales staff and their finance team the worst. I went to Scott Robinson Honda after them and they were day and night and bought my new car there on the same day. They know how to honor your business and extremely professional staff not even compared to Norn Reeves horrible sales and finance staff. More

Hossain Ahamed Was excellent!!!! Bought 3 cars within a Hossain Ahamed Was excellent!!!! Bought 3 cars within a year. Thanks Hossain Ahamed Was excellent!!!! Bought 3 cars within a year. Thanks More

The dealership had a great selection and easy to look around. around. More

Mr. Bayas' is the Best. When I was approached by Mr Mr. Bayas' is the Best. When I was approached by Mr Bayas i told him I wanted the 2022 civic sedan in sonic gray, the car was not available in that Mr. Bayas' is the Best. When I was approached by Mr Bayas i told him I wanted the 2022 civic sedan in sonic gray, the car was not available in that color. I left my phone number and asked him to please contact me when the car was available, the very next day I received a call from Jojo letting me know they received 1 in the color I was looking for and that sealed our deal. Jojo made sure I was happy with price and vehicle. Thank you Jojo for making this purchase a great experience. More

Very helpful and very professional. Totally satisfied with the service! with the service! More

Very helpful and efficient work team! Especially Ms Christy Nuval! Christy Nuval! More

I highly recommend Christina Nuval. The process of buying a car with her was the most simple and fastest we’ve ever had! Never have I ever met a salesman like Christina! a car with her was the most simple and fastest we’ve ever had! Never have I ever met a salesman like Christina! More

José Magaña has helped me purchase 2 cars already. He is the best if anyone needs advise on what car to purchase go to him ! the best if anyone needs advise on what car to purchase go to him ! More

Michael’s product knowledge is what led me to purchase my Honda Civic 2022, along with his enthusiasm! I would definitely recommend him to anyone who considers visiting. Honda Civic 2022, along with his enthusiasm! I would definitely recommend him to anyone who considers visiting. More

I highly recommend MagNa and will definitely purchase from him again! If you are interested in leasing or purchasing a car Magna is the best person you could trust. from him again! If you are interested in leasing or purchasing a car Magna is the best person you could trust. More