Norm Reeves Honda Superstore Cerritos

Chandika great sales person I got a CRV hybrid Sport Touring, nd very happy with the car. His knowledge was excellent nd persuaded me to get the Sport Touring. I will be buy another CRV from him. C Touring, nd very happy with the car. His knowledge was excellent nd persuaded me to get the Sport Touring. I will be buy another CRV from him. Chandika is a great asset to Cerritos Honda. More

Chandika was very friendly and efficient in delivering the expected service with great knowledge and kindness we are more than happy with his customer service. the expected service with great knowledge and kindness we are more than happy with his customer service. More

Ty Trieu was very helpful and worked well with me to come to a mutual price we agreed upon. He is a top salesman. to a mutual price we agreed upon. He is a top salesman. More

Ty Trieu is a sincere and likable person. He is the person I trust to get advice on buying a Honda here. He is the person I trust to get advice on buying a Honda here. More

My service advisor, Leon, was awesome. Also the mechanics and the manager were great. Very happy with the service. Thx. Also the mechanics and the manager were great. Very happy with the service. Thx. More

Excellent communication,ontime service and delivery. Great coordination. Liked the way he is explained the process. Great coordination. Liked the way he is explained the process. More

I took my car in for a tire repair & had the worst experience one could ever receive! After picking up my car I noticed that my the rim that was suppose to be fixed technically was repaired but looked experience one could ever receive! After picking up my car I noticed that my the rim that was suppose to be fixed technically was repaired but looked like half of it was painted mat black so I was given my rim back being two different colors (half glossy / half mat) I was very frustrated because the people that fixed it only work certain days during the week & its hard to get out of work to be taking my car! So I called the dealer to inform them about my issue Oscar was off so the Manager Michael was the one who took my phone call! He told me I could take my car in the following Tuesday to be fixed! Once I brought it in Oscar came to greet me and he already had an I don’t care attitude and it didn’t not sit well with me because when I purchased the tire / rim protection I was told I could take it to any Honda and it will be fixed! So he told me there wasn’t anything they could do for me and that it was on the insurance policy that texture and color didn’t have to match! I called the insurance company and they told me that it was just common sense that they’d fix the rim the correct way! Oscar & Michael sent me to Honda in Long Beach bc that’s where I purchased my car and the advisors at that Honda were very shocked at how they treated me and also told me it was common sense that they’d do what was correct. However due to my claim being at the Honda in Cerritos there wasn’t anything that the Honda dealer could do for me so those advisors advised to take it back to Cerritos. I ended up just leaving to work because I know that the manager nor the employee cared about how unsatisfied I was with the job that they did and with their xxxxty service! I was there a total of 3 times and not one person was friendly! These protection plans are pretty darn expensive to be treated this way, but since it doesn’t come out of their pocket they clearly do not care! It was unprofessional, I have never experienced such bad service at a Honda dealer! More

Great customer service from Brian Olvera. Each concern I had was answered, very patient and informative. Happy to have had him help me purchase my vehicle. Each concern I had was answered, very patient and informative. Happy to have had him help me purchase my vehicle. More

I had the pleasure of working with Roberto Arteaga, and I cannot recommend him enough! He helped me purchase an Accord Sport L, and from start to finish, he was incredibly patient, transparent, and made the cannot recommend him enough! He helped me purchase an Accord Sport L, and from start to finish, he was incredibly patient, transparent, and made the entire process feel seamless. Roberto took the time to explain every detail, answered all of my questions with clarity, and never rushed me. His professionalism and attention to detail are top-notch, and he made what could have been a stressful experience so much easier. I truly appreciate his dedication and would absolutely work with him again in the future. Highly recommend! More

Dealership was straight and honest. No run around. Gave me a discounted MSRP that is competitive. Honored it when I came. Help me with more discounts. Devon Fields was very helpful and No run around. Gave me a discounted MSRP that is competitive. Honored it when I came. Help me with more discounts. Devon Fields was very helpful and catering. Great overall experience. Definitely will recommend to others as a one stop shop for deals. Steve, satisfied buyer. More