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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,155 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,155 reviews

April 19, 2021

Luis Rojo offered amazing service and a GREAT deal on our new accord! We highly recommend Luis and Norm Reeves Honda Cerritos for your next vehicle! More

by Itsdiiiaaanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rojo
Apr 20, 2021 -

Norm Reeves Honda Superstore Cerritos responded

We are very happy to hear that Luis provided you with such a positive experience buying your new Accord! If you have any further questions, please give us a call. We're always happy to help!

April 19, 2021

Easy!! I told Ty what I wanted, how much I needed/expected for my trade in and he delivered! The process was easy and I got a great new car! More

by Kbales1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Villarreal
Apr 20, 2021 -

Norm Reeves Honda Superstore Cerritos responded

We're glad to hear it, thank you for the 5-star rating and review, and congrats on the new car!

April 19, 2021

Amazing! Working with David Gutierrez was such a pleasure! He made the process extremely easy and has the best charisma! He was able to answer all of our questions without any hesitation and made us More

by Viviana Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gutierrez, AJ Jinadasa, and Ramzi Maymoun
Apr 20, 2021 -

Norm Reeves Honda Superstore Cerritos responded

We are pleased to hear that you had an excellent experience with our team, Viviana! Congrats on the 2021 Accord, and thank you for the 5-star recommendation of David!

April 19, 2021

Needed to get a windshield window replaced for 2020 clarity. Called service and put on hold for 20 minutes from spot #12 to get a voicemail that has been not set up. Sent an online inquiry, but just g More

by Ngmc2811
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Victor
Apr 20, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Hello, we are sorry to hear you had negative experience when calling in to our dealership. We would appreciate the chance to discuss your experience if you are willing. Please call or send me an email when convenient for you. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

April 19, 2021

Susanna was very friendly and helpful throughout the process. We will definitely be referring over all of our family and friends to her in the future More

by lortiz34
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the fantastic review of Susanna and 5-star rating! We appreciate the feedback. Take care!

April 19, 2021

Christy was amazing, didn’t try to pressure me whatsoever took her time with me and the fact this lot has such a huge inventory she able to beat 4 other offers other dealers made me on the same car saving me More

by kingmedinathethird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the awesome review! We work hard to meet the expectations of our customers and provide memorable experiences. Congrats and enjoy!

April 19, 2021

I came in knowing I would get great service, and my expectations were exceeded. Christy was friendly, helpful, and accommodating. I would highly recommend Christy, and Cerritos Honda. More

by Rjoy323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the fantastic recommendation and 5-star review of Christy! We appreciate you taking the time to share your experience, and congrats!

April 18, 2021

We love Chandika and AJ at Cerritos and won’t lease or buy a car from anyone else. This is our tenth car with them and they have always treated us like family. They are honest and fair and make car buying More

by Epenney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ajith Jinadasa, Adrian Pielea
Apr 20, 2021 -

Norm Reeves Honda Superstore Cerritos responded

We love hearing from our returning customers, and we appreciate you taking the time to leave us this 5-star review on Chandika and AJ! We look forward to seeing you again for your next lease!

April 17, 2021

My process was very quick and easy. Diego Cruz made the process so simple. I appreciate you! My second vehicle with him , I wouldn't choose any other sales rep! My finance guy was very funny! More

by ashley17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Cruz, Ray Saboor
Apr 20, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the lovely review and rating, Ashley! We are pleased to hear you had a great car buying experience with Diego (again!) and congrats on your new vehicle!

April 17, 2021

Very Helpful for me the moment I walked into the dealership. We looked at the cars that gave me the best deal. And he helped me find a GREAT DEAL!! He was very respectful of me and my Grandparents. More

by Louis_jck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Norm Reeves Honda Superstore Cerritos responded

We are very happy that Chandika provided you and your grandparents with a fantastic experience, Louis, and we hope to be of service to you again in the future. Congrats on the great deal for your new car!

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