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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,188 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,189 reviews

November 30, 2020

Muy buena atención al cliente, Jerry es muy atento y sabe escuchar las necesidades del cliente, fue un placer haber comprado nuestro auto en Norm Reeves Honda. More

by silruan42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to give us a 5-star rating and positive review!

November 30, 2020

Very professional and very informative. She was straight to the point and made me and my family feel very welcome. Amazing service! Can’t wait to see her again! More

by Ceerod.business97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the positive feedback and 5-star rating!

November 29, 2020

The best sales person I have ever met. She is very knowledgeable, we only spent less than 3 hours for all the transactions and drove back home with new car. Thanks. More

by sksaw88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5-stars and great review!

November 29, 2020

Susanna is the best , she always gets the job done , i would recommend anyone to her , she will not let you down , I’m happy More

by Iratate641
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susanna yim
Nov 30, 2020 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5-stars and great review!

November 29, 2020

She is good personality , excellent service and best sales person I ever met. This is my second car with her. Also, definitely will recommend to all my friends and relatives. More

by derek_saw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the positive feedback and 5-star rating, Derek!

November 28, 2020

Excellent Honda Superstore Cerritos especially Christy, so friendly, nice and very helpful and also very patience. Thank you so much. Keep up the good work More

by HondaCrv2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5-stars and great review!

November 28, 2020

Chandika was very friendly and super helpful. Taught me alot about the cars I wanted and helped me find the best one for me. Everyone else I talked to was great as well. More

by Dinith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ajith Jinadasa, Spall Tanvir
Nov 30, 2020 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to give us a 5-star rating and positive review!

November 26, 2020

She was very friendly and understood very well about what I was trying to get. She was very patient for me to make decision what I was choosing the options. She knew very well about the car what I was buying More

by iljf18122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to give us a 5-star rating and positive review!

November 25, 2020

Got a safety recall notice that my airbag may act like a bomb and explode if activated so I set an appointment for a couple days out for what should be an approximate 30 min service. I got to my morning app More

by maikmartinez
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Bryan
Dec 01, 2020 -

Norm Reeves Honda Superstore Cerritos responded

Hello Maik, we are very concerned to read this review about your airbag and would like to talk more about this with you. Please give me a call at a time that works best for you. Thank you. Kevin Harris| Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

November 24, 2020

Christy replied to our inquiry within minutes of us submitting our request and her follow through was infallible. I would highly recommend her to assist you with your next car purchase More

by Carol
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5-stars and great review, Carol!

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