Back

Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
11,696 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
Contact Dealership

18500 Studebaker Road

Cerritos, CA

90703

Directions

By Type

Showing 11,696 reviews

October 23, 2021

Service Department consult Ramiro Montes was rude and didn’t have accurate times waited 5hours More

by S Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ramiro Montes
Oct 27, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Hello. We are very concerned by your feedback and would love to speak with you and learn more about your experience with our team. Please reach out to me when you have a chance. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

October 23, 2021

Just bought a car from Susanna at Norm Reeves Honda. She was very nice and honest to deal with. I will definitely be back to purchase my next car. Suzanna made the purchase very easy. I appreciate workin More

by vkubo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Congrats on your new vehicle! We appreciate the awesome feedback and 5-star rating and hope we can be of assistance to you again. Have a great day!

October 22, 2021

엄청난!!! Susana is THE Helpful Honda Salesperson.Enjoyed 엄청난!!! Susana is THE Helpful Honda Salesperson.Enjoyed her efficiency to try to help us out of the dealership asap. More

by MC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate the 5-star review and shoutout to Susanna. Thank you and take care!

October 22, 2021

Susanna was very helpful in explaining everything I needed to know about my car. She was also very efficient with how we spent time at the dealership. More

by mchiu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Norm Reeves Honda Superstore Cerritos responded

We are very happy to have provided you with such a positive experience, Maison! If you have any further questions, please give us a call. We're always happy to help!

October 20, 2021

Thanks to Jerry at Norm Reeves Honda, we were able to walk out with a new car. He helped us to get a great deal and he knew exactly what we were looking for! Couldn’t have felt more comfortable with my d More

by Linda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Wong
Oct 21, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Congrats on buying your first new car, Linda - so exciting! We're very happy that our team was able to be part of that experience and make it easier for you. Take care and enjoy!

October 19, 2021

I go this Honda superstore I buy Honda Hrv 2022 . One sales consultant his name is Hossain Ahamed he so helpful person. I really appreciate this good job More

by pulakbarua
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Congrats on your new 2022 HR-V! We appreciate the awesome feedback and 5-star rating and hope we can be of assistance to you again. Have a great day!

October 18, 2021

I got my 2021 Honda Accord EX-L last night from Susanna Yim. She’s an excellent sales person. Very attentive, knowledgeable, helpful and friendly. Thank you, Susanna! More

by Flowers1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Accord and thank you for leaving us a great review!

Oct 20, 2021 -

Flowers1 responded

You are welcome!

October 18, 2021

Excellent! A+! He's a realist, he won't BS with you! I felt like he helped me as best as he can while I was looking to buy my car. His knowledge of the car is evident as he walked me through the features. More

by jrodil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving such a detailed review! We are thrilled to hear that our knowledgeable team provided you with a super car-buying experience.

October 18, 2021

In an extremely tight car market where the sellers are dictating the terms and dealers that are shady are even more so, I was pleasantly surprised by my experience with Ty (salesman), Brett (finance) and More

by HappyDad414
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter, Dealer manager, Ty Trieu, Brett Gringhaus
Oct 18, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your very kind words about our team and your experience here at Norm Reeves Honda Cerritos! We look forward to seeing you again in the future to assist with finding your son's first car.

October 17, 2021

너무 친절하시고 프로페셔널 합니다..그리고 고객이 어떤 도움이 필요한지 빨리 이해하시고 방법을 찾아 줍니다.차에 대한 설명을 너무 잘해 주십니다. 날씨가 더워도 오랜시간을 같이 밖에서 차량 설명을 해주셨습니다. 다음에도 꼭 다시 올겁니다. Very Kindness, Professional Greet adviser. Good friend ship. perfect t More

by danielcho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving us a 5-star review!

Oct 19, 2021 -

danielcho responded

One of the friendliest dealers I've ever been to. Susan has a lot of knowledge about cars. She takes care of what customers want and solves them quickly. I fully understand why she's a bestseller. She is really kind. And she listens to us and agrees with us. She doesn't just sell cars, she brings happiness.

...
581
...