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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.6
8,002 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 8,002 reviews

December 20, 2015

So fast and easy. I was able to talk to Kevin on the phone about the car that I wanted and he was able to send me all of the information that I needed to my email. He a More

by Jazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : George Habib
Dec 21, 2015 -

Norm Reeves Honda Superstore Cerritos responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again please be sure to like us on Facebook and follow us on Twitter. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 20, 2015

Fast and Easy Kevin is an excellent Sales Men gets the job done quickly... The Best Sales Men we ever worked with.Will definitely be back and will ask for Kevin Ha More

by Dess30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adil Khan
Dec 21, 2015 -

Norm Reeves Honda Superstore Cerritos responded

We are pleased to hear that you had an excellent experience with Kevin and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Also, take advantage of our most recent online specials available through our Facebook and Twitter pages. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 20, 2015

Honda CR-V I had done research online prior to going. Wendall helped me and was knowledgable and conversation was pleasant. He matched the price I had gone in h More

by Ooo333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendall Thompson
Dec 21, 2015 -

Norm Reeves Honda Superstore Cerritos responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Norm Reeves Honda Superstore Cerritos. Please feel free to contact us if you have any questions on your new purchase. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 20, 2015

Friendly and knowledgable I went in to Norm Reeves Honda Cerritos looking for a 2013 Honda Accord Sport I had seen online. When I got to the dealer, I was greeted by the lovely More

by Dbzphambam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oriana Lainez
Dec 21, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for the nice review! Oriana is a key component of our team here at Norm Reeves Honda Superstore Cerritos and she will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Also, check our Facebook and Twitter pages to stay in the loop with dealer events and special deals! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 20, 2015

Awesome I give a 5 star for Billy because he was very helpful and really can give you the best deals throughout the process and I would recommend him to every More

by Quitsalfonso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Acebron
Dec 21, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for this great review! Billy is truly an exceptional employee and we appreciate him for giving you a great experience! Thank you again and be sure to like us on Facebook and follow us on Twitter to get all the good deals! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 20, 2015

First car Valerie made this a great first time experience for me. She friendly and incredibly patient, answering any and all questions. Valerie, along with Lind More

by helen107
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Valerie Perry
Dec 21, 2015 -

Norm Reeves Honda Superstore Cerritos responded

It was a pleasure to read about your first buying experience working with Valerie! Congratulations on your new vehicle! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 19, 2015

Great & easy expirance It was easy choosing the car that I want it . Sales person was great all the information I needed I got, very interested on wash at I want it I was ve More

by Hondacord16
Recommend Dealer
Yes
Employees Worked With
Wendall Thompson
Dec 21, 2015 -

Norm Reeves Honda Superstore Cerritos responded

It is wonderful to hear that our staff at Norm Reeves Honda Superstore Cerritos was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions, please feel free to contact us. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 19, 2015

Jeff Aoki is the REAL DEAL and go to guy for car purchases. First of all, Automobile industry in sales are there to make profit. Most car dealerships have both sneaky finance manager and salesman in making the More

by stn1833
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Aoki
Dec 21, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Hi and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Jeff is a great asset and we're thankful to have him on our team. We appreciate your business and be sure to like us on Facebook and follow us on Twitter to catch great service specials! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 19, 2015

Great service Valerie Ortega is awesome! She is very patient, and cares for her customers. She made sure I had a good experience. It was a great experience. More

by MyAccord16
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Wong, Valerie Perry
Dec 21, 2015 -

Norm Reeves Honda Superstore Cerritos responded

We are happy to know you enjoyed working with Valerie. She’s an excellent member of our staff and we're happy to have helped you. Thanks for this five-star review! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 19, 2015

This is how car buying should be! The right person makes all the difference. Between Honda, Toyota, Nissan, Hyundai, Kia et al and the myriad of car choices out there which one do I bu More

by Happyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ziggy Estrada
Dec 21, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Hossain's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Keep up to date on service specials and dealership information on our Facebook and Twitter pages. Thank you again! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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