Norm Reeves Honda Superstore Cerritos

It was a very nice experience with Ty! He really paid attention to what I wanted, ran around so he could help us during short time he had in between working with another customer. Offered very good sugg attention to what I wanted, ran around so he could help us during short time he had in between working with another customer. Offered very good suggestions without being pushy. Felt good with his positive & patient demeanor. Thank you! More

I purchased a 2017 FORD escape, it has been a nightmare. After my first year of having the car it started to stop at intersections and light. I almost got hit several times. I took the car to the dealer and After my first year of having the car it started to stop at intersections and light. I almost got hit several times. I took the car to the dealer and they looked at me like I was crazy. I even had several videos of it happening to me, they did not want to see it. A month later I got a letter from the dealer for a recall to repair the engine turning off. 2 weeks ago I was at an intersection and my car turned off completely with transmission failure. Yes that’s right at only 3 years old I had to get it replaced and not thru the dealer. The dealer would not cover because I went over the 50,000. My car is only 3 years old and 60,009 miles and I am have to replace transmission, something is very WRONG here. I purchased an extended warranty that is even a nightmare took two weeks to get authorization and send the transmission. It’s not even a Ford transmission which probably actually better since mine didn’t last. No I don’t think you should buy any type of Ford car . You will be in the shop in one year time. I am looking into a lawyer, for my lemon ford purchase. BUYER BEWARE YOUR LIFE IS AT RISK More

Diego Cruz is the ultimate Sales Manager at Norm Reeves Honda. Diego first helped me in 2014 and has helped me with 3 cars now. He is honest, knowledgeable, he listens to what you want, he makes you feel Honda. Diego first helped me in 2014 and has helped me with 3 cars now. He is honest, knowledgeable, he listens to what you want, he makes you feel like family, I trust him. As long as I am a Honda customer, Diego will be my go-to person and I will definitely refer family and friends to him. If you are looking for a new car, come see Diego. More

Amazing experience One of the biggest things that stood out to us, was the open and honest approach I received from the moment I began to talk to the sales person, Meysa One of the biggest things that stood out to us, was the open and honest approach I received from the moment I began to talk to the sales person, Meysam Kaed. I believe Meysam worked with us to find the right car, and price. I said to myself, man this guy should get the employee of the month award. I have been to a car lot or two, Norm Reeves Honda really stood out. I met and spoke to others that work there, and everyone I encountered had a sense of pride and dedication. If I would have really found something I didn’t care for, I would have left right away. Our experience was a really great one, we bought a car for my wife, and love it. I will probably return there to purchase another car someday, and I recommend Norm Revees to everyone. Fantastic dealership. Gene More

She is awesome! This is the second time we came to her to purchase a new vehicle. She was consistent and friendly. Thank you Susan! purchase a new vehicle. She was consistent and friendly. Thank you Susan! More

They have good accommodation, my requests were tended to right away, the process wasn't time consuming at all. And the staff were nice and friendly, especially Miss Christy Nuval. right away, the process wasn't time consuming at all. And the staff were nice and friendly, especially Miss Christy Nuval. More

excellent and fast service and hassle free. Thank you Cerritos and all its employees, mainly MAZEN Abdeh and Amir Fanous they were very helpful and professional Cerritos and all its employees, mainly MAZEN Abdeh and Amir Fanous they were very helpful and professional More

Darrell Pork is the Man! This was my second time getting a new car with Norm Reeves. I have had nothing but good experiences with them on both occasions I've had the pleasure This was my second time getting a new car with Norm Reeves. I have had nothing but good experiences with them on both occasions I've had the pleasure of work with Darrell Pork and he is amazing!!! He was super knowledgeable about what I was looking for. The experience was fast and seamless and I will definitely be back at the end of my lease. I also left something in the car I traded in and when I called him to ask him to check the car, he we so nice about it and offered to put it in the mail. I would certainly recommend Norm Reeves if you're in the market for a new car! Look Darrell up, he gets the job done! More

Straight shooting salesperson Susanna was everything what we thought when we first engaged with her on our new car purchase. She was completely forthcoming and none of the pushy s Susanna was everything what we thought when we first engaged with her on our new car purchase. She was completely forthcoming and none of the pushy sales tactics that car salespeople are known for. The contrast couldn't have been starker. We were at two Honda dealerships and was also talking to another dealership over phone. Once we had decided on the car, price was the only deciding factor. The dealerships (in Irvine) wouldn't engage with us on the price conversation in a direct way. They weren't friendly either. Susanna understood that we were an interested buyer and gave a price over phone. We asked for the VIN number over phone and checked the details. Made a 25 mile trek to her dealership, test drove the vehicle, executed on the price that she gave over phone and signed the papers that night. Susanna is the answer to the threats (to brick and mortar dealers) from the internet direct selling models such as Carvana. She is direct and knows what the customer wants. Susanna didn't try to upsell anything. She was friendly as well. I highly recommend her. More

Mr. Chnadika and Mr. AJ helped me buy my new car. They provide amazing service. Thank you guys! Will back for my next car soon. provide amazing service. Thank you guys! Will back for my next car soon. More