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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
11,696 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,696 reviews

March 21, 2021

Awesome customer service and very friendly atmosphere. Would definately recommend family and friends to Susanna. Very efficient and lots of knowledge regarding new car purchase. More

by Rosalindsmile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the great recommendation of Susanna! We agree that she is a fantastic person to work with when looking for a new car. Take care!

March 19, 2021

Ty was OUTSTANDING. He was precise, professional and honest. The transaction was seamless, 1 hours from start to finish. I was totally impressed & satisfied with the entire process. It all started with More

by Ronice1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
Mar 19, 2021 -

Norm Reeves Honda Superstore Cerritos responded

We are thrilled to hear that you had an outstanding experience working with Ty! Our team works hard to meet the expectations of our customers and provide memorable experiences. Congrats and enjoy!

March 19, 2021

Best sales person ever! Never tried to haggle me, I gave her a number I was willing to work with and she called me back within minutes to tell me a yes or no answer. Whole process or working out numbers too More

by jlu624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Congrats on your Honda! We appreciate the amazing feedback on working with Susanna and detailing your experience with her. If you need anything else from us, please reach out. Take care!

March 17, 2021

Luis Gomez was great from start to finish. He was very helpful and super friendly, but most importantly very patient. I couldn’t be happier with my purchase. More

by Rangelyadira21
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Gomez
Mar 18, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Congrats on your new purchase! We strive to provide the best customer service to everyone who visits us. Have an excellent day.

March 17, 2021

Good customer! Treats us like family. All the time with good smile. He’s good helping people I know him for about 10 years. Personally I would recommend him as the best car salesman More

by nadyalemus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the 5-star rating and positive feedback!

March 17, 2021

Susanna helped me purchase my brand new 2021 Honda Civic Type R over the internet! Even though I was not located in the area, Susanna was able to make the transaction as smooth possible. Once the car arrive More

by ericlyo
Recommend Dealer
Yes
Employees Worked With
Mar 18, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Congrats on your 2021 Honda Civic Type R, Eric! We're thrilled by the feedback on Susanna, thanks for sharing. Enjoy your new ride!

March 17, 2021

We thank Emilio for all his help, and for all his patience. He was able to answer every question we had. He was really helpful. Thank you again Emilio! More

by Gio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Diaz
Mar 18, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing, Gio! Happy to hear that Emilio was able to answer all of your questions and make it a great experience for you. Congrats and take care!

March 17, 2021

christian made you very welcoming and gave us a great service made sure we knew what we were looking for i would definately recommend him More

by omarvega240
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Delgadillo
Mar 17, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the 5-star recommendation of Christian. We appreciate it. Take care!

March 15, 2021

Fast, efficient, knowledgeable and friendly. I was very happy to have Susanne Yim as my sales rep. She went above and beyond what I was expecting. More

by Aaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the 5-star review of working with Susanna, Aaron! We appreciate the great feedback and we're thrilled to hear that your expectations were exceeded.

March 14, 2021

Thank you to Susanna for her great help in getting us into our HR-V. Norm Reeves and Susanna will always be our only way to purchase new cars! More

by Allen
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Allen, congrats on your HR-V purchase! Glad that Susanna was able to be of assistance!

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