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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.6
8,302 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 8,302 reviews

April 05, 2016

Truly #1 dealer in So Cal. Norm Reeves Honda, you did it again! you met and exceeded my expectations. as a return customer, it is a great pleasure to do business at Norm Reeves. More

by Chkitta & blue kel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kash Varzandeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for this great review and star rating! I am pleased to hear that Kash was able to exceed your expectations and earn your repeat business. We work very hard to provide each of our customers with knowledgeable and professional service and it's good to hear that Kash, Dan and the rest of our team was able to show you what Norm Reeves Honda is all about. Check us out on Facebook for access to our exclusive monthly specials! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 04, 2016

Great experience for my new car! I went to a few dealerships throughout my time of car shopping and I had a great experience at Norm Reeves Honda with our Dealer, Simon. From the star More

by gLokheim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon Sigua
Apr 05, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your brand new Honda Fit! Simon is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 04, 2016

Norm Reeves Honda Jennifer Viveros has given us a very good presentation of the car. She was friendly and very professional and answered our questions. Norm Reeves Ho More

by HRV040216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Viveros
Apr 05, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, helpful, and knowledgeable. Jenny’s sales excellence is always consistent and I’m glad that your experience with her supports that. If you have any questions or concerns, please do not hesitate to come see us. Also, make sure to like/follow our Facebook pages to stay in the loop with exclusive content and specials. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 04, 2016

Norm Reeves Honda My experience at Norm Reeves Honda was easy and smooth because of Mr. Kan You. He was polite and very professional. He gave me an exceptional deal on More

by Nowitki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kan You
Apr 05, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you and congratulations on your Accord Sport 2016! We are so very pleased that we could make your visit easy and smooth, and we believe that's how every car buying experience should be. Kan You is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, professionalism and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 04, 2016

Best new year I ever had!!!! Norm Reeves Honda is the best dealership I would never leave them. Jeff Aoki is the salesman you want to deal with I love my new Honda civic and when More

by Newyear2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Aoki
Apr 05, 2016 -

Norm Reeves Honda Superstore Cerritos responded

I really appreciate you being so kind as to write this review about our dealership. We're glad to have Jeff on our team and that we could provide you with the best dealer experience ever! It’s great to hear you loving your new Honda Civic! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 04, 2016

I couldn't have asked for a better experience! After shopping around at various honda dealers and feeling very disappointed Norm Reeves was the dealership to standout from the rest. Our salesman More

by Laura Gonzalez Ponce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Laura, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Roberto provided you with an informative, smooth, and stress free experience! Enjoy your new 2016 Honda Civic! If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook page to stay in the loop with special deals and contests. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 03, 2016

Great experience Came to Norm Reeves Honda to purchase my first car and Simon helped make the experience of my first big purchase an easy one. He was there to answer a More

by Fonz2388
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon Sigua
Apr 05, 2016 -

Norm Reeves Honda Superstore Cerritos responded

It was a pleasure to read about your first buying experience working with Simon. Congratulations on your new Accord Sport 2016! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 03, 2016

Good experience with Ramiro Montes April 3, 2016 Norm Reeves Honda 18500 Studebaker Road Cerritos, CA. 90703 Re: Commendation for Ramiro Montes, Service Advisor Dear Sirs, More

by Olivia Y. Prieto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro Montes
Apr 04, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your experience at our service center. I'm glad to hear you found us kind, thoughtful, and professional, especially with the help of our service advisor, Ramiro. He is a great asset to our team and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We thank you again and if there is any automotive need we can help with in the future, don't hesitate in contacting us. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 02, 2016

Joseph, Kim and Adil are the best! This is our family's second experience at Norm Reeves Honda and it ran just as smoothly as the first. About six months ago, (our first experience) we More

by jaimemorg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adil Khan, Joe Gutierrez
Apr 05, 2016 -

Norm Reeves Honda Superstore Cerritos responded

It was a pleasure to read about your first and second car-buying experience at Norm Reeves Honda Superstore Cerritos. Congratulations on your 2016 Civic! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Joseph, Kim and Adil provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 01, 2016

a great dealer lito bayas he help us to get car and he is so nice to us and a great dealer thumb up for him love you More

by ronnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lito Bayas
Apr 05, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your outstanding review, Ronnie! I'm very happy to hear that Lito was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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