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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.6
8,135 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 8,135 reviews

December 12, 2015

Ivan was awesome! Ivan Medina was a awesome sales person, he went beyond my expectations of sales person. got us a SUV to fit within our budget and we are very happy w More

by ackman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramzi Maymoun, Ivan Medina
Dec 14, 2015 -

Norm Reeves Honda Superstore Cerritos responded

It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it's important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Ivan went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure they hear of your kind words. All of us at Norm Reeves Honda Superstore Cerritos await your return. Please let us know how we may be able to help next! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 12, 2015

The best! I would like to say that Billy Acebron is a phenomenal sales person. He made the whole process of purchasing my new vehicle with efficiency and as pai More

by Evangelita B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Acebron
Dec 14, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thanks Evangelita! Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Billy was able to meet your needs. At Norm Reeves Honda Superstore Cerritos, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 12, 2015

Simple and Painless Kash was easy to deal with and honest throughout the process. I went to several dealers before I realized that he provided the best service, price, an More

by Carshopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 14, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Hi and thanks for the great feedback! We're very happy that Kash was there to give you the customer service we know you deserve! Thank you again and we look forward to seeing you again! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 11, 2015

Jerry is the man! I'm a first time buyer and Jerry made the whole process easy to understand and comfortable. He was honest and worked hard to get me the deal and the c More

by Dave@Target
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 14, 2015 -

Norm Reeves Honda Superstore Cerritos responded

It was a pleasure to read about your first buying experience working with Jerry! Congratulations on your new vehicle! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 11, 2015

GREAT Huge thanks to my salesman Diego Cruz for getting me into my new 2016 honda pilot , he was very patient with me answered all my questions and managed More

by mh2drew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 14, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Diego was able to meet your needs. At Norm Reeves Honda Superstore Cerritos, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 11, 2015

Excellent Customer Service Our sales person Diego Cruz made everything very simple and gave us options that meet our needs, he really did an awesome job. Made buying a car easy. More

by Aura Meza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Hi and thanks for your kind words! We appreciate Diego as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and make sure to like us on Facebook and follow us on Twitter to catch the latest service specials. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 09, 2015

Wonderful Salesperson Thanks a lot Rafael for your excellent customer service. I like how you were very straight forward and kind. Love the fact how you explain everything More

by Sayra21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Messen
Dec 09, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words! We're completely committed to providing top quality service and we're ecstatic to hear that your experience with Rafael reflected this dedication. We appreciate the time it took for you to give us this feedback. At Norm Reeves Honda Superstore Cerritos, we value our customers and we look forward to seeing you on your next visit. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 07, 2015

Wonderful salesperson, Devon Fields! He listened and he had my back. He showed me a lot of options and discussed pros and cons of all. Very pleased with the final deal! More

by kathyl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 07, 2015 -

Norm Reeves Honda Superstore Cerritos responded

At Norm Reeves Honda Superstore Cerritos, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 07, 2015

Painless I leased a car from this dealership 3 years ago and my salesman was Kash. What I appreciate most is he meant what he said and said what he meant. H More

by love honda's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 08, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with us and congratulations on your ninth Honda! We are sincerely pleased to know that Kash's efforts have made the difference in your car buying experience and that he was able to provide you with such a memorable and outstanding experience. He is an asset and a valuable team member, indeed. I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 07, 2015

Great Experience Wendall!!! Thank You for approaching us when we were just going for an Oil change lol you really helped us into making this trade in a great one. You More

by Monica Ponce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mucio Sanchez, Wendall Thompson
Dec 07, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Norm Reeves Honda Superstore Cerritos commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, visit our Facebook and Twitter pages for access to our exclusive content. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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