Norm Reeves Honda Superstore Cerritos

i have been looking for a certfied honda for a about a month and had been to quite a few dealerships. last weekend i went to norm reeves honda and was help by dan stone. he didnt put any pressure on me month and had been to quite a few dealerships. last weekend i went to norm reeves honda and was help by dan stone. he didnt put any pressure on me and showed me a big selection they had on the lot. was very impressed and found the right one. dan did the paperwork quickly and got me in and out quick. i love my new honda and want to thank dan for all his help. More

Mr. Rafael Messen is really nice to my aunt and I when we purchased our car. He gave us useful information that helps me to get my first car. He did really great service and I will want to go back or introdu purchased our car. He gave us useful information that helps me to get my first car. He did really great service and I will want to go back or introduce my friends to find him to get a new car! I know they will be really happy to work things out with him. More

Being in sales for over 20 years it was very refreshing to work with such a professionial sales team as Tom and Laue. They listened to our needs much more then then told us about cars. I would recomend to work with such a professionial sales team as Tom and Laue. They listened to our needs much more then then told us about cars. I would recomend anyone to buy from Norm Reeves Honda and Tom and Lare Simons. The new Insight is just what we needed. More

I just got my brand new Honda Civic LX this past sunday. I love the car I LOVE the amazing deal. The person helping us was Avery Richey, I would HIGHLY recommend this man to help you on your car sales. He w I love the car I LOVE the amazing deal. The person helping us was Avery Richey, I would HIGHLY recommend this man to help you on your car sales. He worked very hard to get us what we wanted! He ran around doing what he needed to do to make us happy. I can't say enough amazing things about his performance! Also the Financing Manager whose name was Dan I believe was also very nice & helpful. Buuut.... The price Protection Guarantee that they advertise is quite hard to get. 3 Days later I found the same car in Concord Honda for about a grand less then I bought my car for. I showed the sales Manager the ad and he said we had to get a Purchase order WITH the Managers Signature from the OTHER dealership. I asked if the other dealer could fax it to me (since its in Northern California) He told me " Unfortunately not" No where on there ad for their Price Protection does it say that thats what you need to do. It just says "Our exclusive Price Protection Guarantee offers you additional peace of mind on what you pay. It states that, if you find the same new Honda for less within five days, Norm Reeves will pay you the difference or buy your car back. To date, we haven’t found a better offer than this." I even went as far to call the CHEAPER dealer and ask if that was the sticker price with no additions to the car and he said "YES no incentive thats OUR price" It was very frustrating. (argued with the manager for 45 minutes this is the short version) Over all love my car love my deal was just annoyed with their Guarantee. I do HIGHLY recommend if you are planning to buy a car here ask for Avery Richey as your salesman!!!!!!!!!!!!!!!!!!!!! He did more for us then we could imagine!!!!!!!!! More

I stopped by on Sunday March 27, 2011 to set up a service recall for my honda civic hybrid. I also stopped by internet services to let them know i was interested in a civic natural gas conversion. I said i recall for my honda civic hybrid. I also stopped by internet services to let them know i was interested in a civic natural gas conversion. I said i would come in on monday but did not want to haggle over the cost. I had contacted the internet manager Jose Sanchez in advance along with other dealers. Jose give me the best price of 5 dealers. When i arrived monday morning Jose passed me to Herb because he was with a customer. The price was actually as quoted. Herb had me out in 2 hours. I liked that he showed me the computer screen all the way throgh the process. I felt like they were never trying to pull the wool over my eyes. I will go back and would recommand them again. More

My husband and I just purchased a 2011 Honda Accord Sedan and could not be more pleased with the entire experience. I had done my homework beforehand and I understand why Norm Reeves Honda has been #1 for s and could not be more pleased with the entire experience. I had done my homework beforehand and I understand why Norm Reeves Honda has been #1 for so many years. We were treated so well, absolutely no pressure, and all our questions were answered. Once we made the decision to purchase the vehicle, the process moved very smoothly. We met the the Finance Manager, Daniel Carmolinga, and had an equally pleasant experience. We were very impressed with the professionalism of all the employees we encountered and feel very confident that we got the best deal possible. More

My girlfriend and I were very pleased with the customer service provided for us at Norm Reeves Honda. We were treated badly at another dealership because of our age, but here we were immediately introduced service provided for us at Norm Reeves Honda. We were treated badly at another dealership because of our age, but here we were immediately introduced to Bill, who answered all of our questions. He even offered us a drink. I just feel like they went above and beyond here and we were very pleased. More

The reason why i would recommend this dealership is because i had great customer service from Sonny Wu. He has also helped my friends in getting a car and we were really satisfied cause he made the dea because i had great customer service from Sonny Wu. He has also helped my friends in getting a car and we were really satisfied cause he made the deal right away and didn't give us a hard time. He showed us the car that would fit right for me and my friends and also showed us that the car does not take up to much gas. I have recently leased 3 cars from him and over the year i have brought some friends to look for him. Overall this salesman has great customer service with a good attitude. More

We have been very lucky meeting the people who helped us. It has always been a pleasing experience for us to do business with Honda Superstore in Cerritos because of these wonderful people. Mario, has alw It has always been a pleasing experience for us to do business with Honda Superstore in Cerritos because of these wonderful people. Mario, has always been very good at making the experience very personal. A. J.'s patience with us and nice demeanor is very welcoming and never intimidating. We love doing business with him a lot. Zigg was also very accomodating and really quick in doing all the necessary paperworks. I would surely recommend a friend to see and do business with these people. More

Our over all experience at the dealer was very good, customer service good as soon as we arrived till the time that we left. Employees were very friendly and we were comfortable with the whole process s customer service good as soon as we arrived till the time that we left. Employees were very friendly and we were comfortable with the whole process seeing that we were first time buyers. Everything was explained to us and all of our questions were answered. More