Norm Reeves Honda Superstore Cerritos

Awesome Experience 1st time Honda Buyer (NORM REEVES HONDA Cerritos), and i can attest that this by far was the smoothest and headache free transaction compared to my pa 1st time Honda Buyer (NORM REEVES HONDA Cerritos), and i can attest that this by far was the smoothest and headache free transaction compared to my past transacrions with other dealerships. Jorge Ruiz....our salesman was prompt in answering any of our questions, also Frank Wong from finance made it more flawless and easy transaction. We were not pressured, or feel pressured in purchasing the vehicle. We have been to other dealerships in the past where we stayed and kept for hours negotiating, that was not the case here. Overall, the experience was quite enjoyable and i would return again when the time comes! More

Great Energy! I went in last month to buy the 2016 civic. It was my first dealership purchase. The service was great and Brian was quick to help me out despite bein I went in last month to buy the 2016 civic. It was my first dealership purchase. The service was great and Brian was quick to help me out despite being busy on a saturday afternoon. Brian was so nice, high energy, and very respectful to my parents who were with me. He worked with us on our budget, which was great! The only reason I didn't give a 5 star rating is that I wish he would've spent more time explaining what colors the car came in. My heart was set on a black interior but I was under the assumption that the base model only came in grey or tan so I was disappointed when I found out that the Dark chrome cars came with black interior. I was also frustrated with the financing dept. Since it was my first purchase, I was getting confused with some of the info and the rep that helped me seemed to not have patience with me. Overall, I think Brian's high energy is what made my experience a more positive one. More

EXCELLENT CUSTOMER SERVICE!!! We were there on Memorial weekend and we had an exceptional experience. Our salesman Diego Cruz was wonderful. He answered all our questions, he was We were there on Memorial weekend and we had an exceptional experience. Our salesman Diego Cruz was wonderful. He answered all our questions, he was very patient with us, he really knows what he's doing. Anytime we know someone that wants to get a new car without a doubt we will be sending them to him. Thank you Diego for all your help. We're super happy with our new purchase!! More

Now, i know why Norm Reeves is #1 ! Jose Magana, is hands down the BEST and most knowledgeable sales representative at Norm Reeves. (He is like the Kobe Bryant of the dealership) My exp Jose Magana, is hands down the BEST and most knowledgeable sales representative at Norm Reeves. (He is like the Kobe Bryant of the dealership) My experience was easy, headache free AND FAST! I love how he explained everything in full detail, gave me options to choose from without feeling the typical “car salesmen pressure.” Also, I can’t forget about Frank Wong, he was excellent and super helpful. Each document was fully broken down and well explained to me before signing. Thank you sooooo much Jose & Frank, I appreciate all the help. More

norm reeves is a super store I am from las vegas, nv. I have purchased many vehicles in the southern California area. This time, I had contacted about 30 Honda dealers for a price I am from las vegas, nv. I have purchased many vehicles in the southern California area. This time, I had contacted about 30 Honda dealers for a price on a 2016 Honda pilot ex-l awd. I filled out an online form and was contacted within a few minutes by ty trieu from norm reeves Honda in Cerritos with a price for the pilot. Of the 30 dealers I contacted, about 20 emailed back with an msrp price. No discount at all. No contact from 3 dealers, and the others sent offers of between 300 and 500 off msrp. Ty kept in constant contact with me. Every time I emailed about information, he would email back quickly, with the correct info. I needed. I also got a call from alex and we agreed on a final price. I gave him our credit card info for a deposit. The next day I arrived at the dealership at the appointed time and Ty was waiting for me. The paperwork was a breeze, the car was detailed to perfection and I was driving home about an hour and a half later. Of all the dealers I have been to in this area, this one had a very knowledgeable staff, answered every question and delivered a perfect vehicle to me. I have only praise for all the employees that I worked with at this dealership. I am also looking to purchase a new Honda ridgeline. Norm reeves is the only Honda dealer I will contact for this vehicle and/or any new Honda vehicle I purchase in the future. many thanks to the staff at this dealership. toby More

highly recommend Moises Rojas is the definition of a helpful Honda person. He was extremely kind and patient. As a first time buyer, I had many questions for Moises. H Moises Rojas is the definition of a helpful Honda person. He was extremely kind and patient. As a first time buyer, I had many questions for Moises. He not only answered them but also made sure I completely understood what he was talking about. He did not make me feel pressured and I did not feel like just a customer, I felt appreciated and comfortable enough to buy a car with him. I would definitely recommend for people to go to him when purchasing a car. More

Best Experience Ever I had the best experience at Norm reeves Honda . Tony Packeer was very helpful . I got a very good deal and left the dealer happy with my new car . I had the best experience at Norm reeves Honda . Tony Packeer was very helpful . I got a very good deal and left the dealer happy with my new car . More

Great Experience Buying My New Car! Norm Reeves Honda is a very warm environment to buy a new car. David Llamas, my salesman did an excellent job. He was very knowledgeable and listened Norm Reeves Honda is a very warm environment to buy a new car. David Llamas, my salesman did an excellent job. He was very knowledgeable and listened to my needs. He guided me to purchase the car that was right for me. The entire transaction went very smooth. After the purchase was over he explained all the new features of my new Honda Accord and has answered all the questions I have had. I love my new car. I will recommend Norm Reeves Honda and David Llamas to all my friends. More

I just got a new car The service is great they are there to help you thanks Jeff he got me in a new 2016 CR-V thanks once again I'm so happy The service is great they are there to help you thanks Jeff he got me in a new 2016 CR-V thanks once again I'm so happy More

"Excellent" Mr. rad took the time to listen to what I wanted in a car. Mr. Khan in finance, explained how the process is going to be and took the time and patienc Mr. rad took the time to listen to what I wanted in a car. Mr. Khan in finance, explained how the process is going to be and took the time and patience to answer all my questions. I left very satisfied with the car I wanted and a price I can afford.. More