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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,180 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,180 reviews

April 26, 2016

Great Customer Service I decided to buy my mom a car. She loves her 2014 Honda Accord. Jorge was very helpful, patient and a positive attitude. Thanks Jorge for helping us f More

by Jorge562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ruiz
Apr 26, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your great review! We're glad that we were able to help you out with getting the perfect car for your mom! We'll be sure to pass your thanks on to Jorge. We look forward to working with you in the future. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 26, 2016

My amazing experience with Norm Reeves Honda Superstore First of all i would like to give thanks to Mr. Hossain Ahmed. His outstanding knowledge helps me to get my first car (Honda Civic). He treated us lik More

by Rezwan
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2016 -

Norm Reeves Honda Superstore Cerritos responded

It was a pleasure to read about your car-buying experience at Norm Reeves Honda. Congratulations on your Honda Civic! It's delightful to know Hossain provided you with knowledgeable and professional sales experience. It's fantastic that we have earned your trust and business; we look forward to seeing you again in the future! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 26, 2016

2016 Honda CRV thanks to HOSSAIN AHMED The lease on my Toyota Camry was up and I needed to trade in for a new vehicle. Hossain was very helpful and looked extensively at the inventory to m More

by Karla Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new 2016 Honda CRV. Karla! We appreciate you taking the time to share your experience with us and are happy to hear that Hossain was able to meet your needs. At Norm Reeves Honda, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 26, 2016

My first Honda Having owned my current car, Toyota 4Runner for 18 years, I was ready to get a new car. I had certain things I required to accommodate my elderly Moth More

by Peleka
Price
Recommend Dealer
Yes
Employees Worked With
John Avila
Apr 27, 2016 -

Norm Reeves Honda Superstore Cerritos responded

All of us at Norm Reeves Honda congratulate you on your new CRV and appreciate the opportunity you presented to earn your business! John is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 26, 2016

New car acquisition made simple. The overall attitude of the staff is customer service is job one. Their no hastle approach to vehicle acquisition made our experience comfortable. P More

by DMac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avery Richey
Apr 27, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you and congratulations on your purchase! We are so very pleased that we could make your visit comfortable and hassle free, and we believe that's how every car buying experience should be. We are so pleased that Phil was able to provide you with professional service. Enjoy your car and be sure to like us on Facebook to catch the latest service specials. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 25, 2016

Awesome Right away when I entered the dealership Hossian Ahmed was right outside to help us out. Service was great even when we went almost at closing time. H More

by alex fonseca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Hossain was helpful during your visit. Enjoy your new 2016 Honda Accord Sport! If you have any questions, please don't hesitate to reach out to us again. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 25, 2016

Great Sales & Service, from the beginning to the end. We are very thankful with Mr. Sam Sultan Ahmad. He helped us out getting a great deal on our new car. Very polite and a nice personality since we arri More

by Ismael62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sultan (Sam) Ahmad
Apr 26, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Ismael, we appreciate you taking time to leave us a great review! We are pleased to hear Sam did a great job in assisting you in your purchase. Enjoy your new car! If there is anything else we can do for you please don't hesitate to give us a call! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 25, 2016

Happy Buyer I inquired online about a Honda Accord and Internet Sales Manager Darrell Pork took care of all needs. He made sure that I went home with the car I wa More

by Shood38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 25, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for this great review! We're excited to hear that Darrell took care of you! He is a great asset and we appreciate all he does. We always do our best to make sure all of our customers leave with the right vehicle. Enjoy your new car and be sure to like us on Facebook catch all the latest specials! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 25, 2016

Great People and Great Price Jeff and Phil worked as a team to provide me with a wonderful buying experience. Jeff quickly responded to my internet inquiry and provided a lease of More

by Steven Harma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Sherwood, Jeff Aoki
Apr 26, 2016 -

Norm Reeves Honda Superstore Cerritos responded

We love hearing about customers that have a terrific experience at Norm Reeves Honda and we are glad you are one of them! Jeff and Phil’s sales excellence is always consistent and I’m glad that your experience with them supports that. We know that buying a car is an important decision and we are proud that you chose our dealership. Enjoy your new Civic Ex! Please feel free to contact us if you have any questions on your new vehicle. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 24, 2016

Non- professional Not content! Will not recommend anyone! Your concern is about getting your money and you don't care about the needs and concerns of YOUR customers. Ha More

by John Doe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Benn, Ali Ali
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