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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.6
8,217 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 8,217 reviews

December 18, 2010

I needed information on getting a new car and I'm a young driver so the whole experience in buying was new to me. Bill Lujan helped me with all my questions and helped me understand more about what I needed More

by kat343
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Lujan
Dec 21, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you Kat343! We appreciate your positive review and are glad we could assist you in your search. The first time you buy a car should be as easy and relaxing as the last time, and that's the experience we try to provide. Whenever your ready or if you need more information, please feel free to contact us or stop back in. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

December 16, 2010

I had a wonderful experience at norm reeves honda thanks to bill lujan. He answered all my questions and I didn't feel pressured. I was unable to make my purchase that day but did come back and bill helped More

by mrfernando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bill lujani
Dec 16, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your purchase Mr. Fernando! We are pleased to hear that you had a wonderful experience at our dealership. We are satisfied only when our customers are satisfied and it seems Bill Lujan made that possible. We would love to continue bringing you excellent service, so if there is anything else you need please contact us or stop in. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

December 15, 2010

FOR THE PAST TWELVE YEARS OR SO I HAVE ALWAYS PURCHASED MY CARS FROM NORM REEVES HONDA IN CERRITOS. IT IS THE FRIENDLY AND PROFESSIONAL SERVICE THAT I HAVE RECEIVED FROM SALES PERSON KAVEH TEHERANI THAT HA More

by Artirani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KAVEH TEHERANI
Dec 16, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you Artirani, We appreciate your business and loyalty of twelve years and hope to continue bringing you quality service for another twelve years. Kaveh Teherani will be thrilled to hear he is making such a positive impact on our customers. If there is anything you need, please contact us or stop in. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

December 14, 2010

Everyone I worked with was great! George had excellent knowledge of the cars and was very friendly and helpful. Let's just say I did not get the same service from other dealerships in the near vicinity. I More

by MaliaH58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Habib, CJ Fitzgerald, Frank Wong
Dec 14, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5.0 review and congratulations on your new car! I am happy to hear that George Habib was so helpful to you while you were visiting Norm Reeves Honda Superstore in Cerritos, CA. The effort we put forth from our hard work really pays off when we hear these type of reviews. Thanks again and also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

December 14, 2010

Me and my fiancee were very pleased with our experience with Norm Reeves Honda. It was the first of our long list of dealerships we plan to visit that Saturday thinking it would be a long and grueling day. More

by fernan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MARC LEE/FRANK WONG
Dec 14, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations Fernan, to you and your fiancee on your new 2011 Honda Civic! We appreciate the positive feedback and I will let Marc Lee and Frank know how satisfied you were with their help. We love to here that we're on the right track pertaining to knowledge and service. If there is anything we can do for you, please, don't hesitate to contact us or stop in. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

December 13, 2010

Our car buying experience was very nice, they were not pushy. The car is just heaven sent, beautiful and we our really enjoying it. Norm Reeves Honda is a really great dealership, no games just nice and t More

by cynthiag1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Rodriguez Jr.
Dec 13, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you Cynthia, Your review was very generous. If you do send any friends or family our way you can rest assure we will provide them with the same level of service and professionalism we provided you. It's always good to know our customers are satisfied and want others to enjoy the same experience they received. Please, feel free to contact us if you need anything. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

December 12, 2010

I have known Kim Kelly for 3 years. She assisted me before with a lease and now with a purchase. She is knowledgable, friendly, courteous, and patient in answering my questions. She is extremely helpfu More

by ritagirl74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kim Kelly
Dec 13, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your excellent review! We appreciate your 3 year loyalty with Norm Reeves Honda and our employees. Kim Kelly will be thrilled to read this review. We are proud to have provided what you call, "truly was the best experience I have ever had with a car dealership". This really encourages our team to keep up their hard work and provide a level of service literally unlike any other dealership. If there is anything else we can do for you please contact myself or stop in. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

December 11, 2010

Norman Reeves Honda Dealership really is the best!! Go find out for yourself and have fun shopping for your New Honda they have the best deals and the selection is huge!! You will meet friendly/profession More

by mmhiebert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Harris
Dec 13, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you mmhiebert, It's always good to know our hard work and dedication reflects onto the customers experience at Norm Reeves Honda Superstore, Cerritos, CA. On behalf of the whole team, Thanks again for the recognition. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

December 11, 2010

I am an older woman and my family wanted me to have a reliable, safe, and good-looking auto at this time. My son-in-law has dealt with Tom Simons several times in the past at Norm Reeves Honda in Cerrito More

by Shirleyhahn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Simons and Mucio Sanchez
Dec 13, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations Shirley on your new silver Honda Civic LX! Let me start by saying thank you for the 5 STAR REVIEW! This is a perfect example of why we value customer service, patience and customer satisfaction. We know that if our team puts the extra time and effort into making each experience enjoyable for the customer, than the customer, in this case your son-in-law, will refer others to us so they too can have that same enjoyable experience. I will inform Tom Simons and Mucio Sanchez of their 5-star performance review. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

December 09, 2010

I was very pleased with the experience. I pre-qualified online prior to going in. I was contacted by phone within a short period. Chris called me directly and I asked how much time it would take to complet More

by carlshields6769
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Internet Sales
Dec 10, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you CarlShields6769 for the pleasant review and congratulations on your new car. Whether it be a time restraint or any other issue, I am glad to know we could cater to your needs. Chris Ramos will be thrilled to hear he satisfied yet another customer. Our team at Norm Reeves Honda Superstore- Cerritos, CA understands that each customer has a life outside of the dealership so we want to make sure your visit is as comfortable, straightforward, informative, and as time efficient as you need it to be. Thank you again and if there is anything else we can do please contact us. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

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