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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,169 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,169 reviews

February 09, 2016

Love my 2016 Honda Accord Thank you soooo much Jerry for making my experience quick and easy. I was looking for a car and I was really under the weather. He was thorough and More

by Trinicew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2016 -

Norm Reeves Honda Superstore Cerritos responded

It was a pleasure to read about your car buying experience working with Jerry. Congratulations on your new 2016 Honda Accord! We are so very pleased that we could make your visit quick and easy, and we believe that's how every car buying experience should be. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 08, 2016

great experience Mr. Kan you was very nice, helpful and understanding. I highly recommend him and will be going back to norm reeves in the future because of the great More

by Viviana Pulido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kan You
Feb 09, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Viviana, we are truly grateful for this awesome review! We are thrilled that Kan You was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Like us on Facebook for service specials! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 08, 2016

Love my new Civic!! I really like my Civic LX and I have to thank the guy that helped me pick out the right car for myself. The sales person Peter Balint spent a good a More

by Arnell A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Balint
Feb 09, 2016 -

Norm Reeves Honda Superstore Cerritos responded

What an enjoyable review to read! It is reassuring to know that Peter provided you with a welcoming shopping experience. Norm Reeves Honda’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook to gain access to our exclusive specials. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 07, 2016

Proffesional and knowledgeable! Mr. Kan You was very nice, patient, professional. He was very knowledgeable and thorough. A very important factor for me was Mr. Kan You was not pushy More

by Zertuche, C2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kan You
Feb 08, 2016 -

Norm Reeves Honda Superstore Cerritos responded

It was a pleasure to read about your car buying experience working with Kan You. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 06, 2016

It was greatest every I have bought many cars before with different dealer and dealt with many sales guys as you know it takes for ever 3-4hrs plus negotiating with the sal More

by Rays50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that Jose's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. At Norm Reeves Honda, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 02, 2016

dealer excelente después de visitar 4 dealers, Norm Reeves Honda, fue el único que nos quizo ayudar, Mousa Mohammad, es un excelente vendedor, y definitivamente vamos More

by brendapuente
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mousa Mohammad
February 02, 2016

Meeting Wendall Thompson Mr. Thompson was helpful, friendly, and professional . His patience and guidance through the purchase process made my new car experience at Norm Reeve More

by Dave J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendall Thompson
Feb 02, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Dave, thanks for this marvelous review and congratulations on your new car! We are so pleased that Wendall was able to provide you with helpful, friendly, and professional service. Enjoy your new car and be sure to like us on Facebook to catch the latest service specials. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 02, 2016

Absolutely great experience and high level of professionalis Jose was not at all like the typical dealer who ponces on customers and pressures them to make decisions. Jose was very respectful, patient, answered More

by Counselor1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Bolivar
Feb 03, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your brand new car! It's humbling to know we were able to exceed your expectations. Jose is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 01, 2016

Thank you Honda of Cerritos - Brian Chen & Michael Choi My overall experience at this dealership was wonderful! Brian Chen, Michael Choi and the rest of the Honda Sales Team and Staff were courteous, knowl More

by MissMarcellita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Chen
Feb 01, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to submit this amazing feedback. Brian, Michael, and the rest of the Honda sales team takes pride in their courteous, knowledgeable, and professional customer service and will be ecstatic to hear that you left Norm Reeves Honda satisfied. We are so very pleased that we could make your visit smooth and easy, and we believe that's how every car buying experience should be. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Don’t forget to LIKE us on Facebook to take advantage of our exclusive online coupons and discounts! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 01, 2016

Norm reeves Honda dealers, Jorge ruiz If you looking for great , friendly service then go see Jorge! He help me get a great car that fits my budget.he really is friend. Thank you again Jor More

by Mlemus123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ruiz
Feb 02, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to give us feedback on your latest purchasing experience at Norm Reeves Honda. We're glad to hear that Jorge able to give you a great and friendly and an overall positive experience. Thank you for your trust and recommendations and enjoy your new car! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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