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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,153 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,153 reviews

January 03, 2016

Honda 2016 CRV I want to thank Susana Yim who had provided excellent sale services to me and my relatives for last 7 years. This 01/01/2016, I contacted her to buy 2 More

by fsaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 05, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for the great review of your experience at our dealership and especially with Susanna. All of the employees appreciate your loyalty to Norm Reeves Honda Superstore Cerritos. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact Susanna or myself. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 02, 2016

First time buyer! Thank you Adrian Pielea! Went in to just look, went out with a brand new car. The experience was wonderful. He saw that I needed help and came over to answer my quest More

by Heidi Struckman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Pielea
Jan 03, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much Heidi for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with Adrian and the rest of our team and we look forward to seeing you at our dealership in the future. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 02, 2016

Great buying experience with the help of Hossain Ahamed! Hossain Ahamed provided excellent customer service. I received a call asking if I was still interested in buying a new 2016 Honda Accord. I told Hossa More

by AlanMartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 03, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving us this great review! We are very happy to hear that Hossain could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 01, 2016

Luis is Awesome Luis is a very sweet man and I would definately recommend him for your needs in purchasing a vehicle He is a very kind and gentle man who puts effort More

by Abby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gomez
Jan 04, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving us this great review, Abby! We are very happy to hear that Luis could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 01, 2016

Great customer service. Everyone was very friendly and had wonderful customer service. There was a good variety of cars and Was very easy to select a great car. More

by Hrvhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gomez
Jan 04, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for this great review! We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 01, 2016

First Car Luis Gomez was very helpful. I wasn't going in to get one just looking. I'm a first time buyer and they worked with what I could afford. He was great. More

by Monica3095
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gomez
Jan 08, 2016 -

Norm Reeves Honda Superstore Cerritos responded

It was a pleasure to read about your first buying experience working with Luis. Congratulations on your new car! Our top priority is delivering informative service at an efficient and helpful pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 01, 2016

3rd time buyer at Norm Reeves Honda Norm Reeves Honda is the only place I would buy a car. Just bought our 3rd car from them. Honda's are great cars and all the staff is friendly and li More

by J &P Weber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 04, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving us this great review! We are very happy to hear that we could provide you with a third car buying experience that was just as good or better as the first two! Please come back and see us again in the future with anything else you might need. Take care! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 01, 2016

Eduardo Mora is a 10! I've worked in a dealership for many years, so I'm pretty familiar with the industry. I also know the type of customer service Norms has because I bou More

by CA~NVgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Mora
Jan 04, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with us! I am happy to hear that Eduardo was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 31, 2015

Satisfied & Proud Owners of the Honda Pilot Sam Alhafni & Ziggy Estrada were great! Sam was awesome and didn't push us to buy most expensive but what we needed and our budget. Ziggy made the f More

by teamfanene3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ziggy Estrada, Sam Alhafni
Dec 31, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that Sam and Ziggy were able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience at Norm Reeves Honda Superstore Cerritos; we look forward to working with you, your family, and your friends in the future. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 31, 2015

The best service that I have ever experience at a dealership Wow! I am out of words to describe the professionalism, work-ethic and charisma of both Alex and Eduardo. Alex helped me out first due to being the f More

by Cesar Bravo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Mora, Alex Delgadillo
Dec 31, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your positive experience at Norm Reeves Honda Superstore Cerritos. Congratulations on the new vehicle! If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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