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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,220 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,220 reviews

June 26, 2015

Great experience... the whole team, the whole process! Steven did an excellent job showing me the features of the cars. He was friendly and highly knowledgeably. I highly recommend him and really apprecia More

by skoshi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Wong
Jun 29, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Hi Skoshi, We cannot thank you enough for your wonderful review of Norm Reeves Honda Superstore Cerritos and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

June 25, 2015

Outstanding customer service Rafael provided me with world class customer service from the moment I arrived. I was unsure of what i was looking for but thanks to his years of expe More

by jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Messen
Jun 25, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write about your experience with us, Jose. At Norm Reeves Honda Superstore Cerritos, we are determined to deliver top-notch customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that Rafael was able to help find the perfect vehicle for you. We look very forward to seeing you again in the future! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

June 25, 2015

Best dealer Best service hands down , I would recommend this place to anyone, service was amazing , and they work with you. Ask for Jaime cecinero he's the best More

by Rick munoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Hi Rick, We are glad to hear you are happy with the service rendered by Jaime. Thank you for the recommendation and look forward to see you again. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

June 25, 2015

Satisfying Experience Very satisfying buying experience with Darrell Pork. He was personable, knowledgeable and thorough. And he gave us a good price. Would definitely reco More

by Happy Camper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 26, 2015 -

Norm Reeves Honda Superstore Cerritos responded

We cannot thank you enough for your wonderful review of Norm Reeves Honda Superstore Cerritos and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

June 23, 2015

Fast and easy I was helped by jackie Bernardino and she was very patient and answered all my questions. But most importantly she gave me the best deal for my new ri More

by LOCO_13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Bernardino
Jun 24, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the wonderful review. We appreciate your feedback and are happy to hear that Jackie was able to meet your needs and given you best deal ever. Congratulations on your new ride, hope you’ll enjoy it. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

June 22, 2015

Poor performance, but great smile & talk as a Sales Rep He's good for small talk, but when it comes to the sale of a car, he's not good. It did not seem like he wanted to sell the car. He was willing to los More

by Linnea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 23, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Linnea, I am sorry to hear your negative experience. It’s important to us that we satisfy every customer and you actually really help us by bringing these inconsistencies to our attention. I am concerned about this issue and would like the opportunity to mend it. If you could contact me at your earliest convenience we can work at resolving this. Thank you, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

June 22, 2015

Exactly what I wanted Kevin was very polite and helpful. I knew exactly what I wanted (a used CRV with low miles and a hassle-free purchasing experience), and I got it. T More

by Michelle C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 23, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Michelle, we appreciate you taking time to leave us a great review! We are pleased to hear Kevin did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

June 21, 2015

Awesome Experience We bought our Honda accord yesterday and buying experience was so good.I would definafley recommend Norm reeves Honda superstore.Our sales contact per More

by Kapil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for taking the time to write this review, Kapil. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your positive experience at Norm Reeves Honda Superstore Cerritos. Congratulations on the new Honda Accord! If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

June 21, 2015

satisfactory service This becomes our experience satisfactory in buying a new car, Jose Sanchez since the early beginning to provide information that we need to very clear More

by Dhenbei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 22, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Dhenbei, I sincerely thank you for going out of your way to write this review about Norm Reeves Honda Superstore Cerritos. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. If you have any further needs, please come back to see us. Also like/follow us on Facebook and Twitter to stay connected with special events and deals. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

June 21, 2015

Excellent Kim Kelly gave me exceptional service! It was painless and quick. She really made sure that I got exactly what I wanted. Thanks so much! More

by srcharm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
Jun 22, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for the nice review! It's wonderful to know that you feel confident in your decision to choose Norm Reeves Honda Superstore Cerritos as your dealer. It is imperative to us that we make the vehicle-buying experience painless and efficient from the initial negotiations to the final paperwork. I hope you enjoy your new vehicle. If you have any further needs, please come back to see us. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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