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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,208 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,208 reviews

April 30, 2015

Buying Experience Phil Byrd did an excellent job for us , our purchase was fast, convenience and smooth, we bought our second Honda from him just week ago, very helpful More

by Chinh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 01, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words and for taking the time to inform us of your positive experience. We’re thrilled to hear that Phil did an excellent job for you during your visit. We strive to provide all of our patrons with 100% customer satisfaction and we’re glad he did just that. Please come see us for any future needs! Thanks again. Best regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 30, 2015

Great experience After searching the web for a new car - I decided to purchase a Honda Civic. Roberto Arteaga was excellent thru out the process. Roberto was friendly More

by Honda-Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 01, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for this wonderful feedback and congratulations on the purchase of your new Honda Civic. Roberto is a great asset and we appreciate him for giving you that comfort during your experience! Don't hesitate to call or stop in if you should have any additional questions or concerns. We look forward to servicing you again in the future! Best regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 30, 2015

AWESOME SAUCE The salesperson had a great attitude and was enthusiastic about the product. She wanted me to have my dream car, so she made it happen. More

by chefjay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie, she may be small, but she gets the job done. This was by frist purchase with Honda and it was a very pleasant experience. She's personable, very knownledgible, and great experience plus she got me the car I wanted--2015 CRV. Good job Jackie, Jackie Bernardino
May 01, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Your fantastic review was quite a refreshing read! We do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Norm Reeves Honda Superstore Cerritos. We’re glad to know that our team member was able to accommodate your needs during your visit. We look forward to serving you again in the future! Best regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 30, 2015

quick and great selections! Jerry was a great help. He met us as soon as we got out the car. We told him what we were looking for and he showed us around. I found a great car More

by AZ8913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 01, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for stopping by to leave this incredible review. We strive to keep our guests satisfied and we're very happy to hear that Jerry was of such great help to you during your visit. If there is anything more that we can do please come back and see us again. Take care! Best regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 29, 2015

Quick & hassle-free Jose Magana made it quick & hassle-free for us to get the new car. He laid out the info we needed & gave us choices. He was knowlegeable & straighforw More

by GilTab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 29, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your continued patronage and for sharing your experience with us. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we’ve succeeded. We are glad that Jose could make your visit quick and hassle free, and we believe that's how every car buying experience should be. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 29, 2015

New Purchase All I can say is, Mr. Rafael Messen was great in providing the best service possible. Very patient in helping me find the right car without any pressu More

by Moimachin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Messen
Apr 30, 2015 -

Norm Reeves Honda Superstore Cerritos responded

We are truly dedicated to providing the best customer service possible to all our guests. Thank you for taking the time to notice those efforts and for leaving such awesome review! Rafael is a vital member of our team and he will be exited to read the nice comments you left him. Don't hesitate to call or stop in if you should have any additional questions or concerns. Best regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 29, 2015

Easy and Enjoyable Experience Mr. Javier Llamas made the entire car-buying experience enjoyable and hassle-free. Would highly recommend Norm Reeves for any friend/family intereste More

by accordsport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2015 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you giving us this review and 5-star rating! We strive to keep our guests satisfied and we're very happy to hear that Javier provided you with an enjoyable and hassle free car buying experience. Thank you for your recommendation and if there is anything more that we can do please come back and see us again. Take care! Best regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 29, 2015

Peter Balint is THE MAN Peter Balint provided the best customer service I have received or seen at any dealership I have been to. He was organized, well prepared, knowledgeab More

by Eso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Balint
Apr 30, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to submit this amazing feedback. Peter is a valuable member of our team and we’re glad to know that he provided you with the best customer service you’ve ever had. We appreciate your recommendation and if there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 28, 2015

Good service When shopping for cars our family always goes with Phil Byrd. He always makes our experience easy and fast. Phil is very friendly and will listen to w More

by ndelcas
Recommend Dealer
Yes
Employees Worked With
Apr 29, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for taking the time to leave this wonderful review. Phil is a valuable member of our team and we’re very glad to learn that he is always able to provide you with an easy and fast experience during your visits. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If there is anything more that we can do please come back and see us again. Take care! Best regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 28, 2015

Very Professional, kind & patient people!! Stress-free! I drove over 2 hours by a recommendation from one of my friends at work. We were able to get our car appraised over the phone and already had our dea More

by Vanessa1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Mora, Jackie Bernardino
Apr 29, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Vanessa, we appreciate the time it took for you to leave us this wonderful review! Congratulations on your new Honda Accord! We're very happy to learn that Jackie and Eduardo were here to help you and treated you and your fiancé with the customer service we know you deserve. If there is anything more that we can do please come back and see us again. Take care! Best regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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