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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,536 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,536 reviews

December 14, 2015

Perfect in every way! Wendal was such a great help with making my decision!! He made us feel comfortable in our choice and met all of our needs. The entire shopping experie More

by Lclandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adil Khan, Wendall Thompson
Dec 14, 2015 -

Norm Reeves Honda Superstore Cerritos responded

We love hearing from our customer so thank you for taking the time to write this glowing feedback. It's wonderful to hear that Wendall was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions, please feel free to contact us. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 14, 2015

Fantastic Wendell Thomas was my salesman he was very cordial very friendly and very knowledgeable I ended up buying a 2015 Honda accord I love my car this is More

by Tammy Bennett
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wendall Thompson
Dec 14, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for this review! We really appreciate you leaving us your input. We are very pleased to hear that Wendall could make your car shopping experience so pleasurable and stress free. We are glad to hear you a loving your new vehicle. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 14, 2015

Saaaaatisfffffffaction. Hi, dealing with Norm Reeves Honda was the best car buying (leasing) experience I have ever had. Dealing with the sales people and finance people was More

by dougt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adil Khan
Dec 14, 2015 -

Norm Reeves Honda Superstore Cerritos responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 14, 2015

Love it Love my new honda! Susanna made me feel so at peace. She was amazing !! Her knowledge and patience was much appreciated , first time buyer and it was More

by Hrosenbusch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 14, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Susanna was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 13, 2015

Thank you kan you Hi i just buy my 2016 civic here. And also kan you help buy car. Kan was really good dealer, because he give me awesome deal, so i just take it!!!! More

by Young
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kan You
Dec 14, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Visit us on Twitter and Facebook for access to our exclusive specials. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 13, 2015

Great Service Kan You is a great salesman. He gave us the attention we deserved and showed us all the functions and features of the car. He's cheerful and very plea More

by David 91754
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kan You
Dec 14, 2015 -

Norm Reeves Honda Superstore Cerritos responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience with Kan reflected this dedication.  We appreciate the time it took for you to give us this feedback.  At Norm Reeves Honda Superstore Cerritos, we value our customers and we look forward to seeing you on your next visit. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 13, 2015

thank you Helpful salesman went above and beyond my expectations. Kan help me pick a car perfect for my new born. I love my new car. Thank you More

by saramartinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adil Khan, Kan You
Dec 14, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 13, 2015

Ivan was awesome! Ivan Medina was a awesome sales person, he went beyond my expectations of sales person. got us a SUV to fit within our budget and we are very happy w More

by ackman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramzi Maymoun, Ivan Medina
Dec 14, 2015 -

Norm Reeves Honda Superstore Cerritos responded

It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it's important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Ivan went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure they hear of your kind words. All of us at Norm Reeves Honda Superstore Cerritos await your return. Please let us know how we may be able to help next! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 13, 2015

The best! I would like to say that Billy Acebron is a phenomenal sales person. He made the whole process of purchasing my new vehicle with efficiency and as pai More

by Evangelita B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Acebron
Dec 14, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thanks Evangelita! Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Billy was able to meet your needs. At Norm Reeves Honda Superstore Cerritos, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 13, 2015

GREAT CUSTOMER SERVICE Diego Cruz was amazing, he also followed up with me in total of 8 months, letting me know when the vehicle I wanted arrived. He was very patient, and More

by Henry A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Cruz
Dec 14, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Diego was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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