
Norm Reeves Honda Superstore Cerritos
Cerritos, CA
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Hassle free experience This is the second car I buy here in 12 months due to fair price and hassle-free experience. George is a straight forward sales man that tells you li This is the second car I buy here in 12 months due to fair price and hassle-free experience. George is a straight forward sales man that tells you like it is and works with you in getting best price and financing as well as chosing car that's right for the need. He is a nice guy that does not push you but instead helps make the right choices. Highly recommended. More
Walked in a bit nervous, walked out happy! I am a first time car buyer, just moved out to Los Angeles, and was naturally apprehensive about the process of buying a car. However, Kevin Harris an I am a first time car buyer, just moved out to Los Angeles, and was naturally apprehensive about the process of buying a car. However, Kevin Harris and financer Avery Richey did an excellent job of making that process as smooth as possible. Kevin expertly provided the best financing options based on my credit score and my current work disposition, and did a great job of helping my tie up loose ends and getting everything I needed set up. Now I am very happy with my new Honda Civic and am happy to have met such a great team at Norm Reeves Honda! More
certified pre owned 2012 accord Great car buying experience. I went in looking for a certified civic, but ending up buying an accord since the price was comparable. I had Robert Vi Great car buying experience. I went in looking for a certified civic, but ending up buying an accord since the price was comparable. I had Robert Villarreal for my salesman and he was great. I told him what I wanted and he showed me what he had. I mentioned that I really wanted an accord but didn't think it was in my budget. He started showing them to me and he found one in the color I wanted and an affordable price. I am so happy with my new Accord! Thanks Robert and Norm Reeves honda! More
Easy and Exciting Great Sale Reps especially Kan You. He helped my wife and I with our first purchase last year on our new 2014 Honda Pilot. Our second purchase was exa Great Sale Reps especially Kan You. He helped my wife and I with our first purchase last year on our new 2014 Honda Pilot. Our second purchase was exactly the same, if not, better on our new certified 2012 Honda Accord. He made us feel so comfortable and he was knowledgeable about what car we want and our price limits. Took great care of us and even gave us an extra incentive. I HIGHLY RECOMMEND KAN YOU as your next Sale Rep. You will not regret the service he will provide for you. More
2015 Accord Rick Seltzer was my salesman and was easygoing, professional and no pressure. He recognized I was an experienced car shopper and made things easy to c Rick Seltzer was my salesman and was easygoing, professional and no pressure. He recognized I was an experienced car shopper and made things easy to close the deal. I would highly recommend to see Rick for your next Honda. More
Fuel gauge not calibrated and fuel pump misaligned. I brought my Odyssey 2005 van on June 23, 2014 for Recall 14-032 Fuel Pump Module Leak. My van lost power while driving on the freeway on July I brought my Odyssey 2005 van on June 23, 2014 for Recall 14-032 Fuel Pump Module Leak. My van lost power while driving on the freeway on July 19, 2014. There was no error code. No indication that battery is low. Ignition cranking well. Fuel gauge shows 1/4 on the dial. Engine wont start. Got Tow Truck and dropped van at Norm Reeves Honda, Cerritos on July 19, 2014. Honda Service inspected vehicle on July 20, 2014 and found van does not have fuel, fuel gauge read slightly above empty, and fuel pump not centered correctly. Please refer Invoice 685825. Hondas World Class Multipoint Inspection should have done better with my vans FUEL GAUGE MISCALIBRATION and FUEL PUMP MISALIGNMENT. Me or my family could have figured in an accident with van losing power on the freeway all because of UNSAFE and NEGLIGENT work by Helpful Honda Technicians. I have no idea tUhat I am driving my van with a miscalibrated fuel gauge. Honda Service Techs arent serious about their work! Reported this incident to service@normreeves.com and to Service Director, Jered Schager, but never receive any email, word or phone call from anyone of them. My email just fell on deaf ears. Are they really Helpful Honda people? Or are they people who have a heart? Does Honda really care about your safety? I am sure they are not. More
"Friendly Service!" Tom and Lore Simons were very caring to my needs with a high level of professionalism! They made sure I was completely satisfied with my purchase. I Tom and Lore Simons were very caring to my needs with a high level of professionalism! They made sure I was completely satisfied with my purchase. I had a great and pleasant car buying experience!! More
Spot delivery scam-misleading-cheats Look under yo yo scma....My 72 year old mother bought a car here on 11/15/14 had to get full coverage to drive off so she got it and took possession Look under yo yo scma....My 72 year old mother bought a car here on 11/15/14 had to get full coverage to drive off so she got it and took possession on 11/17...she got a call from Rich Fisler (SHYSTER) telling her that her financing did not go through so she has to pay MORE or turn in the car. What a bunch of low life cheats! She signed an agreement, agreed to make a certain amount for her payments, agreed to a certain interest rate....and now they have SELLER's REMORSE or something!? An illegal scam that now my mother has to fight...she is now depressed and has high blood pressure. These jerks thinks they can just stress out an old lady like this!? awful place-DON't GO HERE!!!! I emailed every upper manager and did not hear back, I called the General manager and left message....no results..I guess now I have to start filing lawsuits or complaints....Yelp is my first stop...internet here I come. THIS DEALERSHIP IS A FRAUD AND A CHEAT-DON'T go HERE! More
new 2014 Honda Accord Many reasons why I'm writing this. when I bought my car Susanna Yim made it very easy for me. I live 250 miles away and i had a trade and she gave a Many reasons why I'm writing this. when I bought my car Susanna Yim made it very easy for me. I live 250 miles away and i had a trade and she gave a deal first and went back and added more money for my trade in, she even gave me that value without even seeing the car which it meant a lot to me because she trusted me, not like other dealer's that always say they can't give you a deal because they have to see the car before they make a deal on it. Susanna even emailed me on my birthday wich was really unexpected and stayed after close to seal the deal. She could of just left it to someone else, but she did it her self. I just bought another car and never got a call or email about how I like the car. I would defenetly buy another Honda here again......very friendly staff and fast.. thanks... More
Great Deal Stress free deal. I called about the internet civic lease promotion and was told that more than one was available. I had more than one choice when I a Stress free deal. I called about the internet civic lease promotion and was told that more than one was available. I had more than one choice when I arrived on a busy Saturday afternoon. Adil Khan was great in getting the color I wanted and help me get the deal processed as quickly as possible. Although there was a wait for the paperwork process but the promotion deal was worth it. More