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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,169 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,169 reviews

December 01, 2014

Hassle free experience This is the second car I buy here in 12 months due to fair price and hassle-free experience. George is a straight forward sales man that tells you li More

by Juan Lepe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ruiz
Dec 03, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Juan, I sincerely thank you for going out of your way to write this review about our team! Congratulations on your second new car purchase! We hope you are enjoying it so far. We understand that one thing people desire most is a comfortable and hassle-free experience. It is rewarding to hear that George provided you with exceptional customer service. We hope you will continue to trust us with your automotive needs! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 30, 2014

Walked in a bit nervous, walked out happy! I am a first time car buyer, just moved out to Los Angeles, and was naturally apprehensive about the process of buying a car. However, Kevin Harris an More

by sfb24555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Avery Richey
Dec 02, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words, and congratulations on your new Civic! I am very happy to hear that Kevin and Avery provided you with a hassle-free purchase experience and made you feel comfortable throughout your visit. If you have any additional questions, please don't hesitate to give us a call or stop back in. We look forward to working with you again in the future! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 26, 2014

certified pre owned 2012 accord Great car buying experience. I went in looking for a certified civic, but ending up buying an accord since the price was comparable. I had Robert Vi More

by disneygirl2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Villarreal
Dec 01, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for this great review! We're very happy to hear about your positive car-shopping experience with Robert. Our top priority is ensuring each and every customer leaves with a Honda that suits their budget and lifestyle. It is rewarding to know this commitment was shown throughout your visit. Thank you again for this feedback. We hope to see you again soon! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 26, 2014

Easy and Exciting Great Sale Reps especially Kan You. He helped my wife and I with our first purchase last year on our new 2014 Honda Pilot. Our second purchase was exa More

by David Ros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kan You
Dec 01, 2014 -

Norm Reeves Honda Superstore Cerritos responded

David, Thank you for leaving us this great review! We are very happy to hear that Kan and the rest of our staff provided you with a second car-buying experience that was just as good as or better than the first. Congrats on your new Accord! We hope you are enjoying it so far, and we look forward to helping you with any of your future automotive needs. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 26, 2014

2015 Accord Rick Seltzer was my salesman and was easygoing, professional and no pressure. He recognized I was an experienced car shopper and made things easy to c More

by Myron Chan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Seltzer
Dec 01, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing these kind words, Myron! It is rewarding to hear that Rick was helpful throughout your visit and provided you with a pressure-free experience. Thanks for the recommendation! We hope to see you again soon for your first service appointment. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 26, 2014

Fuel gauge not calibrated and fuel pump misaligned. I brought my Odyssey 2005 van on June 23, 2014 for Recall 14-032 Fuel Pump Module Leak. My van lost power while driving on the freeway on July More

by edcherrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Mckenzie
November 25, 2014

"Friendly Service!" Tom and Lore Simons were very caring to my needs with a high level of professionalism! They made sure I was completely satisfied with my purchase. I More

by epic captn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for writing about your experience with our team! We are pleased to hear that Tom and Lore were helpful throughout your visit. Congratulations on your new car! I hope you enjoy it, and we look forward to working with you again soon. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 24, 2014

Spot delivery scam-misleading-cheats Look under yo yo scma....My 72 year old mother bought a car here on 11/15/14 had to get full coverage to drive off so she got it and took possession More

by Mamashann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Fisler
November 23, 2014

new 2014 Honda Accord Many reasons why I'm writing this. when I bought my car Susanna Yim made it very easy for me. I live 250 miles away and i had a trade and she gave a More

by carlosmadera1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 25, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Carlos, Thank you for your kind words and for taking the time to let us know about your positive experience with Susanna! The entire Norm Reeves team works hard to uphold our store's commitment to customer service excellence, and it is rewarding to hear when this dedication is noticed by our customers. Susanna always goes above and beyond to ensure our guests leave with a smile and the knowledge that they made the right choice. I will be sure to let her know of your positive feedback. We look forward to working with you in the future! Please don't hesitate to reach out for anything you need in the meantime. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 22, 2014

Great Deal Stress free deal. I called about the internet civic lease promotion and was told that more than one was available. I had more than one choice when I a More

by 5nh4828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adil Khan
Nov 25, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for this review and positive rating! At Norm Reeves Honda, we work hard to provide quality customer service and ensure our guests are completely satisfied. It is rewarding to know that Adil made your car-buying experience quick and stress-free. We look forward to assisting you with any of your future sales and service needs! If you have any questions about your vehicle, don't hesitate to reach out to us. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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