Norm Reeves Honda Superstore Cerritos

"Professional and Helpful agent" Mr. Lito Bayas did a great job. He was very accommodating, helpful, friendly and had a great sense of humor. He helped me to secure better financing Mr. Lito Bayas did a great job. He was very accommodating, helpful, friendly and had a great sense of humor. He helped me to secure better financing through Honda. Thank you very much Lito for the help to find the nice car. More

3....2.....1.......DONE! I met with Vince 10/30 for a trade in value of my 2013 Pilot based on an email requesting to buy my current vehicle. I really never thought of tradin I met with Vince 10/30 for a trade in value of my 2013 Pilot based on an email requesting to buy my current vehicle. I really never thought of trading in my car although I was not overly excited about the Pilot. Vince took less than 5 min gave me a fair offer and I asked if he could help me with a friendly sales associate to look at what I may be interested in trading the Pilot in for. Chandika was there to greet me with a smile and non abrasive sales attitude. Chandika showed me a few cars and spent about 90 min test driving and explaining the difference in a few options I liked. I led the conversation of setting another appointment the next day which I liked that he did not rush me in. I came in 10/31/14 3:20pm Friday and drove home in a sleek Honda Accord Sport around 7pm. The process was fairly quick and painless due to the friendly updates from Edgar, Chandika and AJ (management). In the past it's the BIG GUY that makes you feel uncomfortable and nervous about the process. AJ was fair and met me half way on my offer without the headache of back and forth. I never felt the need to walk out playing car sales games to save an extra $1k, etc. I could go on and on about the friendliness of these 3 associates not to mention a couple others I can't remember names...... More

SATISFIED CUSTOMER! Ed Mahdavi was AWESOME! He was very friendly and had a great sense of humor. When I stepped into Norm Reeves, I knew exactly what I was looking for an Ed Mahdavi was AWESOME! He was very friendly and had a great sense of humor. When I stepped into Norm Reeves, I knew exactly what I was looking for and Ed made sure no time was wasted. He was very VERY thorough with everything. He made sure the color I wanted was in the lot, he doubled checked all the paperwork throughout the process. I enjoyed carrying friendly conversations with him, didn't felt like I was being forced to get a car right at the spot. Ed also made sure I was feeling comfortable and knowledgeable before sending me off the lot with a big hug and congratulations. Thank you Ed! I will definitely be back for another car in the near future. Thank you Norm Reeves staffs for such a wonderful experience since I'm a first time car buyer!! *smiles* More

Happy with my Purchase! Kevin Harris was the perfect salesman for me! He was honest, straight forward, and accommodating. Where other dealers gave me 3 offers before they r Kevin Harris was the perfect salesman for me! He was honest, straight forward, and accommodating. Where other dealers gave me 3 offers before they reached a reasonable offer, Kevin came to me with a great price the first time through. He also stayed until my car was finished being washed and detailed. I'll definitely be recommending him to my friends and family. More

The service was excellent thank you for the excellent service you provided Eduardo Mora. Very patient and gave alot of options before making the final decisions. Thumbs up Edua thank you for the excellent service you provided Eduardo Mora. Very patient and gave alot of options before making the final decisions. Thumbs up Eduardo!!! Thank you thank you thank you. More

Happy Customer! Kim helped me get into the vehicle I wanted and made the entire process easy and hassle free. she was very efficient and made herself available to ans Kim helped me get into the vehicle I wanted and made the entire process easy and hassle free. she was very efficient and made herself available to answer each and every question. Kim was very attentive and friendly, a pleasant person to deal with, she was detail oriented, resourceful but pressure free. It was all about what I needed as a buyer and not about her closing a deal, I would highly recommend her to anyone interested in a new vehicle. With that said the entire NRH staff was friendly, helpful and very welcoming, always maintaining a pressure free zone. Thank you Kim! More

Very pleasant experience! Had the best experience with Eduardo Mora. He was super friendly & patient when we were undecided about which color &interior. He wasn't pushy at all Had the best experience with Eduardo Mora. He was super friendly & patient when we were undecided about which color &interior. He wasn't pushy at all which made my experience so much better. I came from West Covina hearing the cerritos norm reeves were rated #1, I decided to go there. But Eduardo was what made it a pleasing experience! :) More

Awesome!!! I enjoyed the service i received when i went to buy my honda civic. My salesperson, Sam Sultan, was very polite, thoughtful and very helpful. He treat I enjoyed the service i received when i went to buy my honda civic. My salesperson, Sam Sultan, was very polite, thoughtful and very helpful. He treated me and my family with respect and i really appreciated that. If i buy another honda car in the future, I will definitely come back and look for him specifically. I'll definitely recommend him to my friends and family. More

"A VERY EXCELLENT PERFORMANCE!!!" A very Professional Service Advisor MR JUSTIN ETHERIDGE!!! Definitely, I could not find the words to express my satisfaction to the services rendered A very Professional Service Advisor MR JUSTIN ETHERIDGE!!! Definitely, I could not find the words to express my satisfaction to the services rendered to my car. More

BEST BUYING CAR EXPERIENCE My cousin and I came in to look at the 2014 Honda Civic EX. We had a set budget in mind and Sam Ahmad kept working with us until we were satisfied wit My cousin and I came in to look at the 2014 Honda Civic EX. We had a set budget in mind and Sam Ahmad kept working with us until we were satisfied with the deal. Sam Ahmad is not the typical car salesman. His main goal is customer satisfaction and not how much commission he can make. In a matter of a few hours, my cousin was satisfied and made her FIRST CAR PURCHASE!!! Thank you Norm Reeves Honda Superstore Cerritos. You have an awesome employee!!! More