Norm Reeves Honda Superstore Cerritos

Nick Pin via Norm Reeves gave my family exceptional customer service. He greeted us warmly and catered to what we needed. I drove off in a brand new Odyssey, feeling confident that I had made the righ customer service. He greeted us warmly and catered to what we needed. I drove off in a brand new Odyssey, feeling confident that I had made the right decisioin. I needed a vehicle that was safe for my family, great on gas milage and up to date with today's technology. I now have a vehicle that does it all. My experience at Norm Reeves was great. I didn't feel like I was dealing with a hard-closing salesman. Nick understood what we wanted right away, the transaction was quick and easy. I definitely recommend Norm Reeves because I have been an owner of Honda for a number of years and I would recommend Nick Pin for a great customer service experience. More

James Ceniceros is incredible. He had the best customer service. I went in Saturday to buy a Honda Pilot and He mad me feel comfortable making a big purchase and was very helpful. He is an excellent asset service. I went in Saturday to buy a Honda Pilot and He mad me feel comfortable making a big purchase and was very helpful. He is an excellent asset for the company and I won't hesitate on referring people to him. I had gone to other dealerships and no one really tried to help me out. He took his time and listened to what I had to say. So far I'm very pleased with my car. More

Edward and Andrew provided top notch customer service. They were extremely great to work with that I wrote a 5-star review on Yelp due to their professionalism and answered all of my questions. The proces They were extremely great to work with that I wrote a 5-star review on Yelp due to their professionalism and answered all of my questions. The process was quick and I am overall, more than satisfied. However, I did not drive off the lot with a full tank of gas in my new vehicle. (Maybe I'm wrong but when my brothers purchased their vehicles they got a full tank of gas.) Overall, I am satisfied with the dealership and I will definitely come back or refer friends and family. More

Coming into my appointment booked with Ed Mahdavi I had really fast Service. He was very pleasant to work with. Ed looks out for what you like and for a price you would like. Ed is one of the best. Thank y really fast Service. He was very pleasant to work with. Ed looks out for what you like and for a price you would like. Ed is one of the best. Thank you Ed!!! I will be seeing you in the future for my next car. More

I'll make this review as fast as I can just how I walked in and got my brand new 2014 Honda Civic. Walked right into Norm Reeves looking for a new car. I let Ray know that I was not here to waste hi walked in and got my brand new 2014 Honda Civic. Walked right into Norm Reeves looking for a new car. I let Ray know that I was not here to waste his time and I wanted to go straight into business and talking numbers before test driving the Civic. He got me an excellent deal! Test drove the car, drove it 1 mile and decided "This one is it!" I am extremely satisfied with my new car. She runs like a champ and is beautiful! I highly reccommend this auto dealership! Fast, friendly, and very helpful. More

How friendly the entire stall was during my new car Purchase with Honda. I was very pleased with my overall experience..... <3 Luckylady2all<3 Ed Mahdavi is truly the best salesman that Honda has, h Purchase with Honda. I was very pleased with my overall experience..... <3 Luckylady2all<3 Ed Mahdavi is truly the best salesman that Honda has, he needs a raise for helping over 22 of my friends get very good cars... Thanks Ed.... XoXo More

I haven't had to buy a car in 11 years, bought 6 previously, the last two being Honda's, and every time it was very overwhelming, with a lot of sales pressure, a lot of hassle, and VERY time consum previously, the last two being Honda's, and every time it was very overwhelming, with a lot of sales pressure, a lot of hassle, and VERY time consuming to purchase a vehicle. I was in no way excited to go through such a process for another car. But I am a single Mom now, and needed a new car, and with my newborn, did not have a lot of time to go through such a process. That was NOT the case this time. I met SUSANNA YIM, Internet Sales Consultant at Norm Reeves Honda. She was kind and diligent from the moment I met her. She followed through at every turn. She was kind, sweet, and easy to talk to, like I already knew her. I had chosen a car I wanted on their website, and couldn't get into the dealer for a few days, but she followed through, without being pushy, as if she was saving the car I wanted just for ME. I finally made it to the dealer, and she was there, prepped and ready to go. Explained all the benefits of my car, showed me how to use all them, and made me feel like a QUEEN getting the car. She went above and beyond in my opinion, as she made sure I was comfortable and informed of everything along the way. I have to say, SUSANNA YIM made my car buying experience feel so comfortable and ease. She was very patient with ALL my questions and had an answer for everything, which tells me she was very knowledgeable about the product she was selling me. She is a "Gold Master" at her job, as she rightfully deserves! I was in and out In a couple hours, NOT all day, like it normally takes, such a "breathe of fresh air!" I would and will recommend SUSANNA YIM to anyone I know who wants to buy a vehicle. She was amazing and compassionate , and accommodating, all the way through, from the moment I sent an email to her to the moment she brought me my car. And, afterwards she has contacted me a couple times, to make sure I was still satisfied, and she was there for any questions I may have, and again, I did, and again, she was very helpful and knowledgeable. I have to say, I couldn't have asked for a better car buying experience in 7 car purchases now...THANK YOU SUSANNA YIM! Not for only doing your job well, but you obviously like your job to do such amazing work with your customers. I will NOT forget you...as Ill need another car again, and YOU will be who I will be going to...Thank you, Thank you, Thank you!!! Victoria...a VERY satisfied customer of Norm Reeves Honda in Cerritos because of such an amazing Sales Person SUSANNA YIM! :) In addition, Kevin Harris, Finance Manager, he was wonderful too. I cannot express how comfortable he made me feel with such a huge financial transaction. It is at time a bit overwhelming. He is just a person, like me, and treated me the same. He was awesome at providing all my documents in such a thorough way. He had me at ease and smiling the whole time. Its a stressful time, buying a car, and I never for a moment felt stressed. He was patient, diligent and thorough and he's your guy when singing all those documents. He is an asset to Norm Reeves Honda in Cerritos, and I am so happy they brought him aboard. I have not met another financial person so kind and genuine as him. I cannot say enough how great Norm Reeves Honda in Cerritos is! They have great talented employee's and I will recommend them to everyone I can. Thank you again for my new Honda...im so happy and I love it! Victoria...ag More

Ted Suh was the most honest, straightforward, and transparent sales manager that I have ever come across. He was professional and very helpful with all our questions. I was so pleased to talk with transparent sales manager that I have ever come across. He was professional and very helpful with all our questions. I was so pleased to talk with him and eventually to receive exactly what I was asking for. I am very impressed and happy with my experience at Norm Reeves Honda Cerritos. I would definitely recommend people to Norm Reeves Honda Cerritos and Ted Suh. More

Tremendous experience at this dealership. Only good things to say about sam Sultan. This dealership has the friendliest staff by far and will be very honest and upfront with you. I went in to get a Hon things to say about sam Sultan. This dealership has the friendliest staff by far and will be very honest and upfront with you. I went in to get a Honda accord sport 2014 and talked to Sam Sultan. I was able to walk away with a wonderful new car and a wonderful price. He will do everything he can for you and more! I ended up buying the car shortly after my first meeting with him and I am very happy with the car. He showed my parents and I EXCEPTIONAL SERVICE in every way possible. The financing and sales process was very easy with no hassle or unexpected surprises. Everything was straight-forward. A definite A++ for Sam Sultan, if you are looking to buy a Honda, he is your guy! I highly recommend coming here to buy your next new car and I highly recommend you buy Honda. :) More

My experience at this dealership was a positive one. Hossain Ahmed is excellent. He is a very knowledgable. Respectful and caring person. Made the car buying experience a pleasant one. Will definitely Hossain Ahmed is excellent. He is a very knowledgable. Respectful and caring person. Made the car buying experience a pleasant one. Will definitely be back for my sons cars! More