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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,147 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,147 reviews

February 23, 2014

Great people and easy to work with. Didn't try to up-sell or convince me I needed something I didn't want. I knew what vehicle I wanted and had done my research, Ed was able to provide me with a com More

by a3athena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Wong
Feb 24, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this excellent feedback and rating. Thanks so much! At Norm Reeves Honda, we understand that buying a new car is a big decision, therefore we work hard to provide our customers with all the information they need to make the right choice. I am happy to hear that Ed was accommodating throughout your visit and upheld our commitment to providing quality customer service. If you need anything else, please don't hesitate to come back and see us! Warm regards, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 22, 2014

I would recommend Ty Trieu to all my friends and co-workers. Ty was very patient and polite. He made me feel at ease and sold me exactly what I came in for. No wonder your Dealer of 2013 with sales More

by gabyhamburg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 24, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Gaby, Thanks for taking the time to share this review and 5-star rating! We appreciate your kind words and recommendation. Ty is an excellent member of our team and will be pleased to hear that he showed you our commitment to customer satisfaction. We hope you are enjoying your new car and look forward to working with you again in the future! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 22, 2014

I just took delivery of my second Honda Accord from this dealership! I called Chandika DeSilva and AJ on an extremely busy weekend to see if they had the exact vehicle I wanted and they made sure it was st More

by onehapagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 24, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for your kind words, as well as your continued business! Customer satisfaction is our top priority, and it is wonderful to read that our team provided you with exceptional service throughout your visit. Congratulations on your new Accord; I hope you are enjoying it so far and look forward to seeing you back for your next purchase! If you need anything at all in the meantime, please don't hesitate to come back and see us. Also, if you have not already, be sure to connect with us on Facebook and Twitter to stay informed on our special offers. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 22, 2014

I just want to send a shout out to my new friend Greg Buysman. Greg was very friendly and respectful of my time and budget. He did what other dealers were not able to do, get me a new car on a very lim More

by mindlarry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Buysman
Feb 24, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the shout out and kind words! Greg will be happy to hear that he made such a great impression during your purchase. Customer service is one of our main priorities, therefore it is a pleasure to hear that Greg was able to find you a great vehicle that suits your needs and budget. We hope to see you back again for any of your future automotive needs! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 21, 2014

Rafael was amazing! I felt so comfortable from the beginning, he answered all of my questions. I'm a first time buyer so I was a little hesitant to buy a car before shopping around. Rafael was very he More

by dayz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Messen, Rafael Messen
Feb 24, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for sharing this amazing feedback, and congratulations on your first car purchase! I am happy to hear that you love your new car and that Rafael was accommodating to your needs throughout your purchase. Our number one goal is to provide our guests with exceptional customer service. It is always a pleasure to hear when our team achieves this. We hope to see you back for anything you need in the future! In the meantime, be sure to check out our Facebook and Twitter pages for updates and offers. Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 20, 2014

Gabriel was very helpful when I purchased my car in this dealership. He tried to work around the price I wanted for the car. He was patient in showing us around. He talked to my kids and kept them company, More

by TessPT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Vargas
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for this excellent feedback! I am pleased to hear that Gabriel was helpful with your trade-in and found the perfect car for you and your family. We strive to provide a stress-free and informative visit for every customer. It is rewarding to hear that this was provided to you and your kids. We appreciate your recommendation and hope to see you back in the future! In the meantime, be sure to find us on Facebook and Twitter for updates on our dealership! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 20, 2014

Our experience at Honda cerritos was excellent. Our sales person very personable an understandings. He went out of his way an helped out in a family situation. Who does that? Shawn does. He made our car buyi More

by Trixbud1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jo jo
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words regarding your experience with Shawn! We appreciate your feedback and recommendation. Providing outstanding customer service is our top priority, and it is a pleasure to hear when our team is meeting this goal. We hope to work with you again in the future, as well as anyone you send our way. If you need anything, please come back and see us. Thanks again, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 20, 2014

Jaime was very friendly. His attitude towards my business was outstanding. He was polite and not pushy. Someone to really look forward to with future business. More

by Advincula22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this feedback about your experience with Jaime! Our number one goal is customer satisfaction, and I am pleased to hear that our team showed you their commitment to this goal. If you have any further feedback or needs, please do not hesitate to come back and see us. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 20, 2014

Jeff Aoki was a great help in finding and buying my first new car. He did great at helping me reach a reasonable price. He was friendly and very patient with us. Even though the color of my car wasn't the More

by SandraSimental
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Solis, Jeff Aoki
Feb 21, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Sandra, Thanks so much for sharing these kind words about your visit with Jeff and Daniel! They are both valued members of our team and will be thrilled to know they went above and beyond throughout your purchase. Congratulations on your new Honda Accord! I hope you are enjoying it. If you need anything in the future, please don't hesitate to come back and see us! In the meantime, be sure to connect with us on Facebook and Twitter for current specials and updates on our dealership. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 18, 2014

I've purchased Two cars at Honda Norm reevs Cerritos with Hossain Ahmed in 2013 & 2014. I'm so happy about that. Bcz, I spent several months searching for the best price & best dealer. Hossain Ahmed was More

by Daminda76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for this excellent feedback, as well as your continued business! Hossain will be thrilled to read these kind words about your visit. He is a valued member of our team and will be glad to know that he has continually showed you our dedication to customer satisfaction. We hope you are enjoying both of your purchases with us, and we look forward to working with you again on anything you may need! In the meantime, be sure to find us on Facebook and Twitter to stay up-to-date on current offers. Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

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