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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,148 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,148 reviews

February 13, 2014

No wrong turn when you come to Norm Reeves Cerritos. Hassle free, great buying experience. I would recommend Lore to all my friends and family, and so same to you, all Honda buyers. More

by nguyen212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lore Simons
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this feedback about your experience! Our number one goal is customer satisfaction, and I am pleased to hear that our team showed you their commitment to this goal. If you have any further feedback or needs, please do not hesitate to come back and see us. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 12, 2014

Our sales associate, Darrell Pork, was VERY efficient! He even rushed to the dealership from church to help us! He was very straight to the point and there was a no-nonsense vibe fro him that my husband and More

by RWash11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this feedback about your experience with Darrell! Our number one goal is customer satisfaction, and I am pleased to hear that our team showed you their commitment to this goal. If you have any further feedback or needs, please do not hesitate to come back and see us. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 12, 2014

Excellent sales person and dealership. So many choses of new car in the lot. I was impressed with the expertise and courtesy. This is my second time buying a car here. I will go back again. More

by ggmnla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this feedback about your experience! Our number one goal is customer satisfaction, and I am pleased to hear that our team showed you their commitment to this goal. If you have any further feedback or needs, please do not hesitate to come back and see us. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 10, 2014

We just bought our new 5th Honda vehicle, a 2014 Accord, Coupe EX-L with NAVI from NORM REEVES HONDA SUPERSTORE at Cerritos through MR. DANNY ATIENZA. We have the trust and confidence with Danny that we wil More

by reynaldogrospe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DANNY ATIENZA
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this feedback about your experience with Danny! Our number one goal is customer satisfaction, and I am pleased to hear that our team showed you their commitment to this goal. If you have any further feedback or needs, please do not hesitate to come back and see us. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 10, 2014

I needed a new lease to replace one of the family cars and responded to an ad in the Sunday newspaper from Norm Reeves in Cerritos. The process was smooth from the moment Ray Tabatabai met me at the door More

by Big Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rich Fisler
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this feedback about your experience with Ray! Our number one goal is customer satisfaction, and I am pleased to hear that our team showed you their commitment to this goal. If you have any further feedback or needs, please do not hesitate to come back and see us. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 08, 2014

We had a great experience today buying a Honda Civic EX. Susanna York was very professional and went out of her way to please us. She is very honest and gave us the best price out of 4 other Honda dealers, More

by castro5201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SUSANNA YIM
Feb 10, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share your excellent feedback regarding your purchase with Susanna! Thanks so much for your great review and recommendation. Susanna is a valued member of our team and will be thrilled to hear that she upheld our commitment to providing quality customer service. I hope you are enjoying your new Honda Civic so far and look forward to working with you again in the future! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 03, 2014

Excellent service and quick response from Pablo. Pablo kept in contact, but was not too pushy, but rather modest approach. I'm looking at visiting Pablo again in the near future for another purchase. More

by AlexGonzalez2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pablo Cordova
Feb 04, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Alex, Thanks for this excellent review and star rating! I am pleased to hear that Pablo was accommodating to all of your needs during your visit. Customer satisfaction is our top priority, and it is rewarding to hear back from our customers when our team achieves this. We hope to see you back for your next purchase! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 02, 2014

We purchased a 1997 Accord from Norm Reeves Superstore and had a great experience, so this time when we were looking to buy a 2014 CRV, we decided to go back. From the very beginning our interaction with More

by mmgascan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for this great review, and congratulations on your new CR-V! I am so happy to hear you love it. Herb is an asset to our team and always ensures that his customers are completely taken care of throughout the buying process. We hope you will continue to come back for your future Honda needs! Also, if you have not already, find us on Facebook and Twitter for updates on our dealership. Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 02, 2014

My family and I had the opportunity to work with Jerry Gonzalez who has helped us well with the new car purchase. Jerry was very friendly and was not rushing his clients, rather, he was always answering o More

by echung89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 04, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you going out of your way to write about your great experience with Jerry. Thank you for sharing these kind words! Jerry is a key member of our team and consistently goes above and beyond for our customers. I am happy to hear that you and your family had a wonderful visit and are enjoying your new car. We hope to see you back for anything you need! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 01, 2014

I had a great experience with Diego as a sales associate. He went out of his way to satisfy all of my needs. I would recommend my friends to purchase a car with Diego. Diego was very nice, attentive, and mos More

by gdeloza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Cruz, Diego Cruz
Feb 04, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience with Diego! I am happy to hear he was helpful throughout your purchase. Your recommendation and feedback are truly appreciated. If you need anything else, please don't hesitate to give us a call or come back in. We hope to see you again soon! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

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