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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,797 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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February 20, 2014

Jeff Aoki was a great help in finding and buying my first new car. He did great at helping me reach a reasonable price. He was friendly and very patient with us. Even though the color of my car wasn't the More

by SandraSimental
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Solis, Jeff Aoki
Feb 21, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Sandra, Thanks so much for sharing these kind words about your visit with Jeff and Daniel! They are both valued members of our team and will be thrilled to know they went above and beyond throughout your purchase. Congratulations on your new Honda Accord! I hope you are enjoying it. If you need anything in the future, please don't hesitate to come back and see us! In the meantime, be sure to connect with us on Facebook and Twitter for current specials and updates on our dealership. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 18, 2014

I've purchased Two cars at Honda Norm reevs Cerritos with Hossain Ahmed in 2013 & 2014. I'm so happy about that. Bcz, I spent several months searching for the best price & best dealer. Hossain Ahmed was More

by Daminda76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for this excellent feedback, as well as your continued business! Hossain will be thrilled to read these kind words about your visit. He is a valued member of our team and will be glad to know that he has continually showed you our dedication to customer satisfaction. We hope you are enjoying both of your purchases with us, and we look forward to working with you again on anything you may need! In the meantime, be sure to find us on Facebook and Twitter to stay up-to-date on current offers. Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 18, 2014

Tom Simons was an outstanding salesperson. We set an appointment for a test drive of the Honda accord and ,,, Tom, was prompt and very accommodating. He explained everything and did a good tutorial on t More

by odett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Simons
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the excellent feedback and congratulations on your new Accord! I hope you are enjoying it so far. Tom is a key member of our team and will be pleased to read about your positive experience at our dealership. We strive to provide exceptional customer service to each and every customer, and it is a pleasure to hear this was provided to you. If you need anything in the future, please do not hesitate to reach out to us. Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 17, 2014

Kim Kelly was amazing. She worked so hard for us and I never felt nervous, stressed, or pressured like I usually do when buying cars in the past. I would HIGHLY recommend her to friends and family. Ed als More

by NicoleFriedrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this feedback about your experience with Kim! Our number one goal is customer satisfaction, and I am pleased to hear that our team showed you their commitment to this goal. If you have any further feedback or needs, please do not hesitate to come back and see us. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 17, 2014

I was helped by sonny wu very helpful and friendly made everything easy for me to get me in my new 2014 honda civic. Answered all my questions with no problem and explained and showed me every gadget the c More

by Roberto023v
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Wu
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this feedback about your experience with Sonny! Our number one goal is customer satisfaction, and I am pleased to hear that our team showed you their commitment to this goal. If you have any further feedback or needs, please do not hesitate to come back and see us. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 17, 2014

We loved the way Jerry treated us from the start. He managed to get us what we were looking for without pressuring our intentions. He truly increased our level of confidence in the purchase we made. We More

by Fercin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this feedback about your experience with Jerry! Our number one goal is customer satisfaction, and I am pleased to hear that our team showed you their commitment to this goal. If you have any further feedback or needs, please do not hesitate to come back and see us. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 16, 2014

Chandika DeSilva was courteous and a very professional salesman. He served my requirements exceptionally. I have already recommended three people to visit him and buy their next Honda . Wish him good luck More

by HenryWeeraratne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this feedback about your experience with Chandika! Our number one goal is customer satisfaction, and I am pleased to hear that our team showed you their commitment to this goal. If you have any further feedback or needs, please do not hesitate to come back and see us. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 16, 2014

I was looking to trade my older vehicle for a newer one so I decides to come to the biggest and best honda dealership in the world. I was approach my a salesmen by the named of Shawn. A very helpful friend More

by Merkdo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this feedback about your experience with Shawn! Our number one goal is customer satisfaction, and I am pleased to hear that our team showed you their commitment to this goal. If you have any further feedback or needs, please do not hesitate to come back and see us. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 15, 2014

We could not exchange the services of Danny Atienza with any other sales representative in any Honda dealership. His warmth, friendship, patience, expertise will always glue us to come back. This is our se More

by JOYS2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DANNY ATIENZA
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this feedback about your experience with Danny! Our number one goal is customer satisfaction, and I am pleased to hear that our team showed you their commitment to this goal. If you have any further feedback or needs, please do not hesitate to come back and see us. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 14, 2014

Thank you for the great experience and environment you create at Norm Reves Honda. You made me and my sister feel so comfortable and welcomed, explained everything to the T. Love your customer experienc More

by Pecosos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito , Lito Bayas
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this feedback about your experience with Lito! Our number one goal is customer satisfaction, and I am pleased to hear that our team showed you their commitment to this goal. If you have any further feedback or needs, please do not hesitate to come back and see us. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

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