Back

Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,331 Reviews

2,331 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

Sort by
August 23, 2024

Joseph Vargas is terrific but Kevin in customer service needs to go back for training and take the operators with him More

by quarkstarr134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback with us! We're glad to hear that Joseph took excellent care of you during your visit. We look forward to serving you again.

August 23, 2024

I bought my new Honda CRV I believe in 2013 at this dealership. I have closer dealerships to my home but have always taken my auto to Norm Reeves because of the way I was treated by advisor Bryan Ortiz More

by dchr57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Robert Gonzalez
Aug 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the glowing review! We're happy to hear that Robert helped to take excellent care of both you and your CR-V during your visit. We look forward to seeing you again!

August 23, 2024

It’s a very nice and clean dealership. I waited for my car to be serviced and was very pleased if all the amenities. More

by Savmlopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Gonzalez
Aug 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words and 5-star rating! We're thrilled you had a great experience and look forward to your next visit.

August 23, 2024

Hola, Quisiera expresar mi sincero agradecimiento por el excelente servicio que recibí de parte de su equipo. La atención y el profesionalismo que demostraron fueron excepcionales. Cada miembro del equip More

by mdelgadillo112528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your kind words and 5-star rating! If you need anything else, don’t hesitate to reach out. We’re here for you!

August 22, 2024

Service very pla ent experience ,on time, they explained every thing in detail personal very friendly More

by rodriguezmj77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Me. Marquez
Aug 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the amazing review! We're glad you had a great experience and look forward to serving you again.

August 22, 2024

Thanh was a great person who helped us out alot. He helps us service our other car as wel. Always a great person to look forward to. More

by juniorelmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh (5 stars)
Aug 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your 5-star rating! We're glad to hear that Thanh made your visit with us so great. We look forward to your next visit!

August 22, 2024

Excellent service and agents to assist me. Wouldn't let no other touch my car. Wish that there were package deals to help me save. Spent 1500$ last visit on brakes and belt change. Thank you More

by rachel2898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your review with us! We hope to work with you again soon- let us know if there is anything else you need!

August 22, 2024

The service was quick- oil change and tires rotated. Price was reasonable. I will be returning for the transmission fluid change. Thank you. More

by MSandoval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Aug 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your 5-star feedback! Our team is here to assist whenever you need us, so please visit us again soon.

August 22, 2024

Everyone is always very nice and the pricing is reasonable. I just wish it didn't take all day. More

by Shaneri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Aug 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to leave your review! Keep us in mind the next time your vehicle needs service; we're here for you!

August 21, 2024

Excellent. They very accommodating and very helpful. I love what they did to my car I'm satisfied. More

by kruschen49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Vargas. He is kind and very accommodating.
Aug 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled to see your 5-star review! If there's anything else we can do for you, please don't hesitate to visit us again.

...
103
...