Norm Reeves Honda Superstore Cerritos - Service Center

Robert was very helpful. Service was thorough and fast. I would recommend the service center to others. Service was thorough and fast. I would recommend the service center to others. More

Loved my guy Anthony but I had to waste more time to return so they could reset my tire light. Which came on after I drove all the way home. And although I was told they filled the windshield wiper flui return so they could reset my tire light. Which came on after I drove all the way home. And although I was told they filled the windshield wiper fluid, they did not. Not happy about either of those things. More

They are always very attentive and professional. I’ve had a previous Honda Acord 1999 which I bought new at Norms lasted me 24 years mileage very close to 400k. I’ve had a previous Honda Acord 1999 which I bought new at Norms lasted me 24 years mileage very close to 400k. More

I like the service, thank you very much. And I will continue to take my cars for service. And I will continue to take my cars for service. More

Fix the vehicle issues within 2 days. Wish they would have shuttle and rental for free. I had no car for 2 days then a 3rd due to me having to take it back for a noise when breaking. Wish they would have shuttle and rental for free. I had no car for 2 days then a 3rd due to me having to take it back for a noise when breaking. More

My service advisor was upset I didn't want to get my tires rotated, he gave me attitude after that. And I could see my car was ready he made me wait another 20mins before giving me my keys tires rotated, he gave me attitude after that. And I could see my car was ready he made me wait another 20mins before giving me my keys More

It took 5hrs + to do change oil and recall audio ( 20mins estimate to complete job per letter) estimate to complete job per letter) More

TY Phil Byrd for test drive & Kim Kelly purchase of car & Mike Aguilar for financing Mike Aguilar for financing More

While Darrell was great Robert in finance wasn’t when I wasn’t buying any of his extra products. He had a bad attitude and rush to get me out, but at the same time didn’t verify the information and had wro wasn’t buying any of his extra products. He had a bad attitude and rush to get me out, but at the same time didn’t verify the information and had wrong information on my application which led to me having to come back in to redo another application and my credit being hit 4 times. Instead of writing a review, I reached out to Robert manager Stephen and spoke to him for a bit. He was supposed to get back in touch with me with some questions answered, but I never heard from him. More

Brought car for regular maintenance still under warranty after service was performed drove away with a noise on front end of wheels. Not happy I have to make time to bring it in AGAIN. after service was performed drove away with a noise on front end of wheels. Not happy I have to make time to bring it in AGAIN. More