Norm Reeves Honda Superstore Cerritos - Service Center
Cerritos, CA
2,331 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center
Joseph Vargas is terrific but Kevin in customer service needs to go back for training and take the operators with him needs to go back for training and take the operators with him More
I bought my new Honda CRV I believe in 2013 at this dealership. I have closer dealerships to my home but have always taken my auto to Norm Reeves because of the way I was treated by advisor Bryan Ortiz dealership. I have closer dealerships to my home but have always taken my auto to Norm Reeves because of the way I was treated by advisor Bryan Ortiz. I was disappointed to learn he no longer works there. I was in need of service for my car and called to make an appointment. I asked if they knew Bryan and they said yes. I asked them to recommend someone who was like Bryan, and who they trusted their car with. I selected Robert Gonzalez, I was impressed with his customer service, the Helpful Honda guy offered me shuttle service, answered all my concerns, kept me updated on the status of my car, and documented my service in my record book. I will request Robert Gonzalez for my future service needs. I highly recommend Norm Reeves Cerritos with enthusiasm! More
It’s a very nice and clean dealership. I waited for my car to be serviced and was very pleased if all the amenities. I waited for my car to be serviced and was very pleased if all the amenities. More
Hola, Quisiera expresar mi sincero agradecimiento por el excelente servicio que recibí de parte de su equipo. La atención y el profesionalismo que demostraron fueron excepcionales. Cada miembro del equip el excelente servicio que recibí de parte de su equipo. La atención y el profesionalismo que demostraron fueron excepcionales. Cada miembro del equipo fue amable y resolutivo, lo que hizo que mi experiencia fuera muy placentera. Sin duda, volveré a utilizar sus servicios en el futuro. Saludos cordiales, Marlene Delgadillo More
Excellent service and agents to assist me. Wouldn't let no other touch my car. Wish that there were package deals to help me save. Spent 1500$ last visit on brakes and belt change. Thank you Wouldn't let no other touch my car. Wish that there were package deals to help me save. Spent 1500$ last visit on brakes and belt change. Thank you More
Excellent. They very accommodating and very helpful. I love what they did to my car I'm satisfied. They very accommodating and very helpful. I love what they did to my car I'm satisfied. More