Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,340 Reviews

2,340 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

Sort by
May 28, 2024

I received great service from the staff at Norm Reeves Honda. They took very good care of me and answered all my questions. They kept me well informed of the status of my car. More

by Joey.Ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
Report | Print
May 31, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with us! We're delighted to hear that our team provided you with excellent service and kept you informed throughout your visit. We appreciate your support and look forward to serving you again in the future!

May 28, 2024

Fast and friendly service to get my vehicle done. Highly recommend thank you again for the maintenance More

by poofbegone562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the glowing review! We're delighted to hear you had a positive experience with our service. Your recommendation means the world to us. Looking forward to serving you again in the future!

May 27, 2024

Customer Friendly, able to resolved the issue of my car, will refer friends to use your services if they have car issues, thanks More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
Report | Print
May 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with us! We're delighted we could assist you with your car, and we appreciate your willingness to recommend our services to your friends. We look forward to welcoming them too!

May 25, 2024

Anthony is always very professional and very helpful. Great employer you all are lucky to have him. More

by agaeta3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
Report | Print
May 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Anthony provided you with excellent service—he truly is an asset to our team!

May 25, 2024

Great service. Javier Pena always takes care in detail about what I need and is very accommodating. More

by Shalini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Pena
Report | Print
May 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that Javier provided you with excellent service and attention to detail.

May 24, 2024

The service personnel are always very helpful and professional. I had previously owned my first Honda Acord 1990 for 24 years and had the same service back then!! Thank you!! More

by martieortegas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cabrera
Report | Print
May 25, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words and for being a loyal customer over the years! We're thrilled to hear about your positive experiences with our service team.

May 24, 2024

Have been bringing my 2012 Honda CRV to Norm Reeves Honda Cerritos for service since I purchased it there. Was disappointed to hear my longtime service advisor Bryan Ortiz is no longer working there. I have More

by dchr57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Sanchez
Report | Print
May 25, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your continued trust in us for your service needs. While we miss Bryan too, our team is dedicated to providing you with the same excellent customer service you’ve come to expect.

May 24, 2024

Bryan was great! Always takes great care of my car, will always come back to cerritos honda! More

by laritzam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Salas
Report | Print
May 25, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words, Bryan! We're thrilled to hear that you had a positive experience with us at Cerritos Honda. We look forward to welcoming you back for all your future automotive needs!

May 23, 2024

I scheduled an appointment to do an oil change there. The service advisor is super nice and helpful. More

by Mytien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kash Varzandeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing our dealership for your oil change needs! We're glad to hear that our service advisor provided excellent assistance. We appreciate your feedback and look forward to serving you again in the future.

May 23, 2024

I live 5 min away from ocean Honda and drive 15-20 to Norm Reeves. It's worth the drive to get better services. More

by belinda3boys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Trevor
Report | Print
May 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your feedback. We're always striving to improve and hope to have the opportunity to serve you better in the future.

1
...
117
118
119
...
234