Back

Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,340 Reviews

2,340 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

Sort by
May 23, 2024

Great custom service here at this location. Friendly staff here as well. Staff is very knowledgeable. More

by dawg6899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda lynn
May 24, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear you had a great experience with our friendly and knowledgeable staff.

May 23, 2024

I really appreciate how Norm Reeves Honda superstore employees greet and help get their clients what they need in a timely manner Thanks again Gail Campos More

by itsacamnppos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you, Gail! We're thrilled to hear about your positive experience and appreciate your kind words. We look forward to serving you again soon!

May 23, 2024

They were outstanding. Great customer service. I will bring my vehicle again. Thank you. Great More

by Leo Nava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
May 24, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled you had a great experience, and we look forward to serving you again.

May 23, 2024

I haven’t heard anything about my car today! It’s been there since yesterday afternoon More

by aperalespacz133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Technician and Mr Vargas.
May 24, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Our team aims to provide the best service and communications and we apologize if you have not had this experience. Please reach out to us so we can answer any questions or concerns you have. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

May 23, 2024

Than was very professional. .he explained thoroughly what needed to be done to my car. More

by Oma2jamaica@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Than in customer service
May 24, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear that Than provided you with excellent service and clear explanations. We appreciate your trust in our dealership and look forward to assisting you with any future automotive needs.

May 22, 2024

I like the fast service and quality of the work provide by Honda No pressure when you have to choose the items to service in your car. The technical adviser is excellent More

by arm7626
Recommend Dealer
Yes
Employees Worked With
Diego Cruz
May 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our technical adviser. Your satisfaction is our top priority, and we look forward to serving you again in the future.

May 22, 2024

Thanh and Brian were very helpful in expediting my service. Provided timely updates and communicated all details very well. More

by Skim123
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh S., Bryan Salas
May 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! Thanh and Brian are dedicated to delivering exceptional service. We're glad to hear they met your expectations. See you next time!

May 22, 2024

Good customer service and all employees are courteous, knowledgeable and very helpful. Very kind and helpful. More

by Bobot228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Service Dept
May 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear about your positive experience with our team. We appreciate your support and look forward to serving you again in the future.

May 22, 2024

I only give my 3 stars because this is the second the first service was performed in my car and the tires where rotated but the technician didn’t reset the system and at soonest I got home a big message More

by robpirruurism
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
May 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience, and we apologize for the inconvenience. We're sorry to hear about the oversight with your tire rotation service. We strive to ensure all systems are reset properly, and we appreciate your feedback as it helps us improve our service. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

May 22, 2024

Excellent service staff are very helpful friendly with the guests and I would recommend this honda dealer in Cerritos.. More

by leiseal05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our service staff. We appreciate your recommendation and look forward to assisting you in the future.

...
119
...