Back

Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,372 Reviews

2,372 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

Sort by
March 08, 2017

They are all awesome, Ms.Kim Kelly is a 10+ stars! It is my first ever car, and I was excited about it. I got the car I really needed and had been wanting to have! And it was made possible with the hel More

by JetJet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2017 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing the 5-star feedback! Glad you had a great visit with the Honda Cerritos team. On behalf of Kim and the crew - congratulations with your new ride. Happy to hear you're loving the new ride. See you again down the road! Take care - Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

February 05, 2017

Great experience. 1st time we dealing with this dealer, I request quote online, they give the lowest possible rate, when we came met in person one of sales Internet Dev More

by Aurip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2017 -

Norm Reeves Honda Superstore Cerritos responded

Great to hear this! Thanks for sharing the 5-star feedback about your experience shopping with Devon and the team. Glad we were able to make your first visit a smooth one - you can always count on us. Congrats on the new ride - see you again down the road. Take care - Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

January 16, 2017

Outstanding service The sales person ray saboor was great at helping me get a great deal I was very pleased with the professional and friendly service I highly recommend More

by Onesattisfieddude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Saboor
Jan 18, 2017 -

Norm Reeves Honda Superstore Cerritos responded

Fantastic to hear - glad you had a 5-star visit. On behalf of everyone at Norm Reeves Honda Superstore Cerritos - congrats! Here's to many smooth miles to come. Take care - Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

December 05, 2016

My experience Jerry Gonzales gave me the best help i can ask for. Well respectful and funny too he told me all about Normes Reeves and help me pick out the best car More

by Ddlloyd4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing the 5-star feedback! On behalf of Jerry and the Norm Reeves Honda Superstore Cerritos team, congrats on the new ride. Glad you're loving it - here's to many fun, smooth miles to come. Take care - Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

November 29, 2016

Norm Reeves Service is Top-Notch Almost every time I call for service, I'm greeted professionally on the telephone by someone who does his/her best to see that I can be scheduled as q More

by javaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo (scheduler) and Kim (service advisor)
Nov 29, 2016 -

Norm Reeves Honda Superstore Cerritos responded

This is amazing to hear - and what our entire team strives for. Thank you for sharing and for choosing Norm Reeves Honda Superstore Cerritos. We know the holiday season can definitely be a roller coaster - glad we were able to make your experience a smooth one. You can always count on us - looking forward to seeing you again down the road! Take care - Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

November 27, 2016

Kim Kelly and Michelle Villanueva were awesome! We are extremely happy and satisfied with our 2017 Honda Accord but also the professionalism ,the knowledge,the patience, the helpfulness of Kim Luj More

by Paul WPB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Villanueva
Nov 28, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Love to hear this, Paul! Congratulations on the new Accord - what a fun ride! Appreciate the glowing feedback about your visit with Michelle, Kim and the entire Norm Reeves Honda Superstore Cerritos team. See you again down the road! Take care - Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

October 31, 2016

Best buying experience My experience at norm reeves Honda superstore at cerritos was excellent starting with the great welcome of Said Naghizadeh the sells person that as so More

by Caliweed93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Said Naghizadeh
Nov 01, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing the 5-star feedback. Glad you had a stellar visit with the Norm Reeves Honda Superstore Cerritos team. Congratulations on your new ride - here's to many fun, smooth miles to come! Take care! Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

September 26, 2016

Always curtious and ready to assist without delay! This Dealership Service Department is excellent. I have been a customer there for 7 years. They have always fixed all my problems without delay and ha More

by Gabby Bayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Vasquez
Sep 27, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Great to hear, Gabby! This is the type of experience the Norm Reeves Honda Superstore Cerritos team strives for - thanks for choosing us. Appreciate the kind feedback - here's to many more smooth miles ahead! Take care! Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

September 21, 2016

Excellent service experience I always have my 2014 Accord serviced at Norm Reeves Honda. I make an appointment and each time I am in and out in the time I was was told. They are More

by JillsHonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Fears
Sep 21, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Glad to hear, Jill! Thanks for always visiting the Cerritos service center - happy we can always be of help. You can count on us - see you again down the road! Take care! Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

September 15, 2016

Service was great and my car was ready at the time my customer service representative said.when buying my car the dealer was very patient and concerned about what I wa More

by Honda25
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sep 16, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Glad to hear it! Thanks for sharing - you can always count on us. See you again down the road. Take care! Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

...
234
...