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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,405 Reviews

2,405 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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September 10, 2024

Gracias por el servicio al señor Javier le agradezco po ser una persona onesta por respetar todo lo que le pedí estoy muy satisfecha con el trabajo que se le hizo a mi carro More

by victoriamerlia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your 5-star review and kind words for Javier! We are happy to learn that you were satisfied with your visit.

September 09, 2024

Excelent services good staff no comment my car is done on time my services advisor is good More

by barttolnnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your 5-star rating! It was our pleasure to assist you, and we're here if you ever need anything else.

September 09, 2024

Recall work got done much faster than expected. Service advisor very thorough with explanation of work to be performed. More

by Dspeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Perez
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your 5-star review! We're here to make your car-buying experience exceptional, so visit us anytime.

Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're so glad you gave us 5 stars! If there's anything else we can do for you, don't hesitate to visit or contact us.

September 09, 2024

I got my car serviced here and had a great experience. Special shout out to Oscar who assisted me with explaining my cars needs and for helping me with my car throughout the process. Highly recommend! More

by nmelissa22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your 5-star review! We're here to make your car-buying experience exceptional, so visit us anytime.

September 08, 2024

We have to pay some of the service that we thought it was included with the service we bought More

by nursee.noli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're glad to hear our service team took great care of your car. If you have any other questions, please reach out to us at your earliest convenience. Thank you!

September 08, 2024

This is the second car I have leased for your dealership. The sales people are very helpful and willing to work a deal with you. They are very friendly with alot of patients. I enjoyed my time there leasi More

by sleepinggjulie1901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Atienzo
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback! If there is anything else you need in the future, reach out to us- we're here to help!

September 08, 2024

I walked in to get pricing on service for engine mount replacements. I spoke with Robert Gonzalez, he was very helpful and professional. Based on our conversation, I decided to go ahead and get my vehicle More

by hzelaya08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review means the world to us! We're here whenever you need us, so don't hesitate to visit or contact us.

September 07, 2024

staff was very helpful & kind. Javier Peña was very helpful with my car situation. Left very content! More

by Zara123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier pena
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star feedback is much appreciated! We're here for you anytime – feel free to stop by or call us.

September 07, 2024

I am happy with norm Reeves Honda service center. The staff was knowledgeable and friendly. The waiting area was comfortable. More

by coxlofts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Barr
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled by your 5-star review! It's always our goal to provide excellent service, and we're here if you need anything.

September 07, 2024

The service guy that took care of me was very efficient. But whoever worked on my car left greasy handprints all over my door handle and inside my car, not happy. More

by Jessicamreeves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We regret to hear about your recent visit to our service center and would like to learn more about it. Please contact us at your earliest convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

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