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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,671 Reviews
Call Service Center (800) 306-6472

1,671 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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May 12, 2024

Everyone is friendly. Benito is fantastic. He is knowledgeable as well as friendly. The waiting room is comfortable and clean. More

by Cgrossmfcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Norm Reeves Honda Superstore - Huntington responded

What an awesome review! Thank you for taking the time to detail your experience. We look forward to assist you again in the future!

May 11, 2024

Great care, great service. I am happy with the service at this Honda dealer. Will be back for the next service. More

by Aphuc777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Cheers to a great service visit! We look forward to your next appointment!

May 10, 2024

her service is good but her attitude on her face really serious make me not comfortable More

by ngotam249
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivette Rodriguez
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May 13, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We are sorry to hear you felt uncomfortable during your service. We always want our customers to feel completely at ease. If you would like to discuss this further, please reach out to me at 714-861-4200. Thank you. -Paul Conant

May 10, 2024

They were very helpful with my purchase but wouldn’t budge from the price even though I was paying cash in full. But I am happy with my new car. Now I just need them to fix the issues I had addressed wh More

by Skral227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We are happy to see you are pleased overall with your experience. Please reach out to me at 714-861-4200 if you have any questions. Thanks. - Paul Conant

May 10, 2024

I would like to thank Benito for his professionalism, respect for the client, and honesty in his work. More

by Naderk72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Benito is one of the best! Thanks for the excellent review and rating!

May 10, 2024

Great service and customer service. Been in twice to service my Accord and both times I was in / out within 1 hour. More

by Kent Brierly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Awesome to hear about your positive service experience. Thanks for the review!

May 09, 2024

I have been dealing with Norm Reeves Huntington Beach since 2018. Service work has always been completed on time and repaired right the first time. Service advisors Benito and Viviana are a pleasure to More

by Jpet2545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your loyalty and for entrusting us with your vehicle since 2018! We're thrilled to hear that our service team consistently meets your expectations. Looking forward to continuing to provide you with top-notch service in the future.

May 08, 2024

Thank you for your help with my service ! Benito as always I appreciate your time and help. More

by Krystalzamora66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear that Benito provided you with excellent service. We're always here to assist you whenever you need us. Drive safe!

May 08, 2024

John has aggressive sales approach that I found irritating, before he even knew why I was there trying to get me to do transmission flush among other things, More

by Scarlett101
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Le
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Norm Reeves Honda Superstore - Huntington responded

It's disappointing to hear about your experience, Scarlett, because we aim for a helpful approach. We'll address this with our service team to ensure we're focused on understanding your needs first. If you’d like to discuss further, please contact us online. Thank you.

May 08, 2024

Great service, overall. They can be reluctant to service recalled parts that have yet to break. More

by John Doe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech Tang
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May 09, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're glad to hear you had a positive experience overall! We take safety seriously and follow manufacturer guidelines closely. If you have any concerns, please reach out directly – we're here to help.

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