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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,565 Reviews

1,565 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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March 10, 2024

It was very good, upfront about the wait, which turned out not to be as long as was told to me originally. And I was updated on the car also. More

by Emhnyny
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viviana Saenz
Mar 12, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your feedback! We're delighted to hear that your wait time was shorter than anticipated and that you were kept informed about your car. We appreciate your business and hope to see you again soon!

March 10, 2024

Love NR Huntington Beach. Benito especially!! Everyone great. We have three Hondas. Shuttle Service great! More

by Cbcoulson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
Mar 12, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your glowing review! We're thrilled to hear you love NR Huntington Beach and our team, especially Benito. We appreciate your loyalty and look forward to serving you and your Hondas in the future.

March 10, 2024

Benito Torres is a great representative for Honda. I was fortunate to also have them on my last visit. I spent quite a bit of money on the last two visits but I felt he was very trustworthy so I autho More

by Carlos_Tek
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
Mar 12, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear that Benito provided you with exceptional service and made you feel confident in your decision. We'll make sure to pass along your feedback, and we look forward to serving you again in the future.

March 09, 2024

Benito is so thorough in letting me know all that my car needs. He's so friendly, attentive, and helpful. Always have such great experiences at this Honda location! Been taking my car here for years! More

by Supertree73
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
Mar 12, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your loyal patronage and kind words! We're delighted to hear about your positive experiences with Benito and our team. We appreciate your trust in us and look forward to serving you for many more years to come!

March 09, 2024

Efficient service completed by Alex and crew. I liked that Alex when over service items with me at completion. Also next service required at 30K miles. More

by Jshoda1
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 12, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Alex and our team provided efficient service and thorough communication. We look forward to assisting you with your next service!

March 09, 2024

Friendly, professional and hard working Great experience and appreciate the hard work. Thank you Keep up the great work More

by Jonboy0325
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viviana Saenz
Mar 12, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Friendly, professional and hard working Great experience and appreciate the hard work. Thank you Keep up the great work

March 08, 2024

They could not say why the car tried to kill me so I'm not completely satisfied. Honda needs to care. The dealer did all they could. More

by Hecarrasco
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivette Rodriguez
Jul 12, 2024 -

Norm Reeves Honda Superstore - Huntington responded

I'm glad that we could help you out with your vehicle, but I'm concerned that you did not feel completely satisfied with the outcome. Since I value you as a customer, please reach out to me at 714-861-4200. Thank you. -Paul Conant

March 08, 2024

Extremely professional and courteous. Very happy with service and communication Extremely professional and courteous, very happy with service and communication More

by Jonesfamily101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your kind words! We strive to provide top-notch service and communication to all our valued customers. We're delighted to hear about your positive experience with us!

March 07, 2024

great Hey, we’d still love to hear about your experience with Norm Reeves Honda Superstore - Huntington. Describe your experience with the dealership in a few sentences. - great More

by Tenracks777
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Lagos
Mar 08, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing this 5-star feedback for Tony and our service team!

March 07, 2024

John was very informative, knowledgeable, friendly and yet professional John was very helpful and pleasant to deal with. He kept me well informed throughout the process More

by Younglinda714
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le
Jul 24, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear that John’s informative and professional approach made your experience pleasant.

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