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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,609 Reviews
Call Service Center (800) 306-6472

1,609 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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May 02, 2025

Services were performed well and customer service was friendly and helpful. Highly recommend this dealership. More

by ryan@campand.co
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le
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May 05, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your recommendation! It's great to know our team delivered quality service and helpful customer care. Be sure to check out our latest vehicle specials online—you might find something exciting!

May 02, 2025

John was very polite and courteous. I wasn't feeling well and the car was serviced asap More

by Denisewestermeyer
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le
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May 05, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hey Denise, thank you for taking the time to share your experience! John is committed to providing top-notch service, and your feedback reinforces the impact of his efforts. If someone you know could use his help, we'd be honored by your referral.

May 02, 2025

Extremely helpful, easy to talk with, explained what was being fixed, approx. How long it would take. Also, p-up was smooth! More

by mgumpgal
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viviana Saenz
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May 05, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your feedback! We're pleased to hear that our team provided clear explanations and a smooth pickup process. For your convenience, consider using our online service scheduling for your next appointment. We look forward to seeing you again!

May 02, 2025

Fast and simple Viviana was a huge help she added multiples services that I wasn't aware of and saved lots of time More

by isik1803
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viviana Saenz
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May 02, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We’re over the moon that Viviana steered you right with those extra services you didn’t even know you needed—and saved you precious time. Can’t wait to see you back for another speedy visit!

May 02, 2025

Check in was very smooth and efficient with a friendly person. Jon Le was also very friendly and efficient for The reason I came in- 2025 crv recall on gear box. He made being a senior citizen he made sur More

by kareneck45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hi, we're so grateful for your kind words about John! He works diligently to support our customers, and your recognition is incredibly motivating. We know he'll be so happy to hear it. If you need anything else, please contact us anytime.

May 02, 2025

I've been a customer of Norm Reeves Service since 1993. Benito Torres became my longtime service advisor. He's very familiar with my Honda vehicles, and I've always been highly satisfied with his customer More

by Ridendo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Wow! We're honored to have had your trust since 1993! Benito's dedication to your vehicles over the years exemplifies our commitment to long-term customer relationships. Thank you for being a valued member of our Norm Reeves family.

May 02, 2025

My son brought my car in for an oil change and forgot my coupon. Benito graciously credited my account the difference. He was kind and helpful. Much appreciated! More

by Printsmarin
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
Report | Print
May 05, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're glad Benito could assist with your oil change and ensure your coupon was applied. His helpfulness reflects our commitment to excellent customer service. Please check out our latest service specials online the next time you need them. We appreciate you!

May 01, 2025

Is always great. Easy to make an appointment, easy access getting in and always friendly More

by Manzofamily
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viviana Saenz
Report | Print
May 05, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear that scheduling appointments is a breeze and that our team consistently provides friendly service. Don't forget, you can easily schedule your next service online at your convenience.

May 01, 2025

I highly recommend this Norm Reeves Honda location, they always go above and beyond and exceeding all expectations, top notch service! More

by Satisfied guest :)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for the glowing recommendation! 🙌 Our crew prides itself on going the extra mile, and we’re thrilled we zoomed past your expectations with top‑notch service. Whenever you’re ready for another fantastic experience, our doors are wide open!

April 30, 2025

Quick to get me in for service, accurate time estimates, transportation services there and back to the dealership, transparent during the services! Couldn't be more happier! More

by vu.jimmy1114
Recommend Dealer
Yes
Employees Worked With
Kevin Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Lam
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Apr 30, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hey there! We’re so happy Kevin Lam could get you in quickly and keep you in the loop with accurate timing. Shuttles to and from the dealership are there to make your life easier, so we’re glad you took advantage! Thanks for the awesome review—we’ll be here whenever you need us next.

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