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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,564 Reviews
Call Service Center (800) 306-6472

1,564 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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January 17, 2024

Appointment easy to set up online, greeted by attendants kindly and felt welcomed after a busy Christmas. Photos taken with tablet to document pre-view of car upon presentation. Recommendations came wi More

by Ttnguyen3421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're delighted to hear about your positive experience! Our team is committed to providing a welcoming environment and transparent service. Thank you for choosing us, and we look forward to assisting you in the future.

January 17, 2024

Norm Reeves used to have excellent customer service, now their customer service sucks. They lost my business. More

by Jtedesco59
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're disappointed to hear that you were dissatisfied with the level of customer service you experienced, Jtedesco59. If you'd like to contact us to express your concerns, we would value your feedback and work on making improvements. Thank you.

January 17, 2024

Professional, personal quick service where friendly atmosphere and that’s all I have to say More

by Novograd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our professional and friendly service. It's our pleasure to provide a welcoming atmosphere. We look forward to serving you again in the future.

January 17, 2024

The service was great! The shuttle driver was awesome! A very good experience all around. More

by Hbbeachbums
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you found our service exceptional, and we appreciate your kind words about our shuttle driver. Look forward to serving you again!

January 17, 2024

Best service department that I have used. All the cars I have purchased from Norm Reeves have been serviced there and always have run perfect. More

by Faheywj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech Tang
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Jan 17, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your loyalty and kind words! We're thrilled to be your go-to service department and are delighted to hear your cars have been running perfectly. We appreciate your trust in Norm Reeves, and we look forward to continuing to provide excellent service for years to come.

January 17, 2024

Norm Reeves has good services. Tony is professional, and helpful. Just a little comment for shuttle: it takes quite a while to get it, not 15 minutes as I was told. More

by Ktran1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your positive feedback on our services, and we appreciate your kind words about Tony. We apologize for any inconvenience with the shuttle timing and will address it to ensure a more efficient experience in the future.

January 17, 2024

Friendly service. Great prices. Will definitely be coming back for service. Love Norm Reeves Huntington Beach! More

by Tinaramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with our friendly service and great prices. Looking forward to serving you again at Norm Reeves Huntington Beach!

January 17, 2024

Professional- prompt and effective communications. The team is super responsive and friendly. Did a great job. More

by Niels.Pedersen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Jan 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear about your positive experience with our team. If you ever need assistance in the future, feel free to reach out. Safe travels!

January 17, 2024

Benito is the best! He is always honest and professional. He is the reason I service all my cars at Norm Reeves Huntington Beach! More

by Jmhreads5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your kind words! We're thrilled to hear that Benito's honesty and professionalism have made your experience with us exceptional. We appreciate your loyalty and look forward to continuing to provide top-notch service for all your automotive needs.

January 17, 2024

Excellent dealership with professional service repair technician. Great recommendations for everyone to try it out! More

by Briandl23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Schlueter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Murguia
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Jan 17, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your fantastic feedback! We're thrilled to hear about your positive experience with our dealership and service repair technician. We appreciate your recommendation and look forward to serving you again in the future. Safe travels!

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