Back

Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,517 Reviews

1,517 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

Sort by
December 20, 2023

It was a great experience, I felt like they took care of my car as if it was their own. More

by Vpaigerivas
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Lagos
Dec 21, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your thoughts. We're delighted you appreciated our fair offer and no-pressure approach. We value your feedback and look forward to the chance to exceed your expectations in the future.

December 20, 2023

The best Very efficient staff, tree to like you like to be treated. We will continue to do business with you More

by Calljmf
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viviana Saenz
Dec 20, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear about your positive experience with our efficient staff. We look forward to continuing to serve you and appreciate your ongoing business.

December 20, 2023

Great, Always professional and caring. Nice polite and quick in getting me back into my vehicle. More

by Lernod
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le
Dec 20, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear about your positive experience. Our team is dedicated to providing professional and caring service to ensure a smooth and quick process. We appreciate your trust in us!

December 20, 2023

No appointment that got me in and out The same afternoon thank you Thank you More

by Shotgunbs1.bs
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le
Dec 21, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your experience with us. We apologize for any inconvenience caused by the lack of a scheduled appointment. We appreciate your feedback and will use it to improve our services.

December 20, 2023

It's consistently good! My experience at Norm Reeves Honda Huntington Beach is consistently good. I drive 45 minutes to have my cars serviced here for this reason. More

by Grahampday
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivette Rodriguez
Dec 20, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your loyalty and positive feedback! We truly appreciate your trust in us and look forward to continuing to provide you with consistently excellent service. Safe travels!

December 19, 2023

There is a lack of support to the customers from the team. I personally believe the customer satisfaction is most important factor and it requires alot of patience. More

by Nivas1283
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Viviana Saenz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Nivas, thank you for sharing your feedback. We genuinely appreciate your perspective, and we agree that customer satisfaction is of utmost importance to us. We're committed to addressing any concerns and continually improving our service. To discuss your experience further please reach out to me at 714-861-4200. Thank you. -Paul Conant

December 19, 2023

Helpful and friendly. Offer to help, but respect your decision. Not trying to sell or talking into buying things. More

by Jason.Ly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your positive feedback! We're thrilled to hear about your experience and are always here to assist you whenever you need. Drive safely!

December 19, 2023

The dealership was overall very welcoming and the staff was very friendly and I appreciate all the hard work and assistance I received from Tony . More

by lizbetharcos5
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Lagos
Dec 20, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience at our dealership. Tony and the entire team appreciate your support and look forward to serving you again in the future.

December 18, 2023

No comment No comment Everything was good No Compliant Everything was good Everything was good More

by Gbnguyenwa
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viviana Saenz
Dec 20, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your feedback! We're delighted to hear that everything went smoothly during your experience with us. If you ever have any concerns or suggestions, please feel free to reach out. We appreciate your support!

December 18, 2023

The service advisers have all been great, always looking to try and save me money More

by Vzuser
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le
Dec 20, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience with our service advisers! We're delighted to hear that they've been helpful in finding ways to save you money. We appreciate your trust in our dealership and look forward to serving you in the future.

...
125
...